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Lia Honda Enfield

Enfield, CT

4.8
357 Reviews

20 Palomba Dr

Enfield, CT

06082

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Showing 357 reviews

November 17, 2023

Wes Lavalley was very informative of the vehicle. We never felt pressured into making a purchase. He was very transparent and up front. More

by rickteles44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes LaValley
Nov 21, 2023 -

Lia Honda Enfield responded

Terrific! Thanks so much for your thoughtful feedback. We're glad Wes took the time to fully address your needs and wishes to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

November 16, 2023

Jesse Robles is a great service manager. Extremely helpful and informative. Very professional and polite. More

by Apaulekas25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Robles
Nov 17, 2023 -

Lia Honda Enfield responded

Thank you for sharing positive feedback with us! We're pleased you had another great service experience with us, and that Jesse made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 03, 2023

Greg Palm was attentive and kept me informed with my service. I will continue using Lia Honda for al my needs. More

by whassman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Nov 03, 2023 -

Lia Honda Enfield responded

Thank you for your trust in our service team! We're happy Greg provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 28, 2023

Troy Conlin was hands down the best car salesman I have ever dealt with. He was pleasant, knowledgeable, helpful. He was very clear when explaining the various features of my new Honda Ridgeline, and very More

by Honda review
Recommend Dealer
Yes
Employees Worked With
Michael Loper, Troy Conlin
Oct 30, 2023 -

Lia Honda Enfield responded

Thank you for sharing your experience with us! We're pleased Troy did everything he could to ensure a supportive and pleasant buying experience. Congrats on the new family ride! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

October 25, 2023

Wes Lavalley was beyond helpful to my mother and myself when purchasing new cars. He gave us all the information possible and let us make the decision that was best for ourselves. We both purchased new car More

by Lauren Ralston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Boccasile, Greg Palm, Wes LaValley
Oct 25, 2023 -

Lia Honda Enfield responded

Lauren, thank you for sharing your experience with us! We're delighted Wes handled the wishes of you and your mother with the utmost advocacy and grace. Congrats on the new Hondas! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia Honda!

October 25, 2023

Greg is an excellent service representative. He always takes the time to look at what outstanding services needed. I always prefer to bring my car in for service the day he works. He always p More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Palm
Oct 26, 2023 -

Lia Honda Enfield responded

Thank you for your fantastic review, Lynn! We truly appreciate your continued business, and we're glad Greg has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for service!

October 21, 2023

Joshua Blige was helpful & very friendly, service area/waiting room clean and services did not take as long as I thought. More

by OZZYSHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Blige
Oct 23, 2023 -

Lia Honda Enfield responded

We're delighted to hear that! Thank you for letting us know how pleased you were with your efficient service advisor, Joshua, and our comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

October 20, 2023

Joshua Bilge was my rep. He kept me informed through the process of replacing my brakes. He was friendly and knowledgeable. More

by charlestgrabbe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua B
Oct 23, 2023 -

Lia Honda Enfield responded

Charles, thanks for stopping by to share your 5-star review of Joshua! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 19, 2023

I have repeatedly sent emails to Greg Palm and a phone call to the Honda Service department asking for someone to get back to me regarding service that was recently done there. At 69,884 miles I had front More

by kslater6565
Recommend Dealer
No
Employees Worked With
Greg Palm
Nov 09, 2023 -

Lia Honda Enfield responded

We sincerely apologize for the inconvenience you experienced and for the delay in our response to your concerns. I'd like to assist you ASAP but need you to first reach out to me directly with your full name so that I may look up your vehicle's records. Thank you for your feedback. Looking forward to our discussion. Luis Nieves lnieves@liacars.com Service Manager Lia Honda of Enfield

October 16, 2023

Troy is very helpful in finding the first car for my son. He explain all the safety features to my son. The financial was very fast process and my son can drive home with his new Honda Civic 2020. Thank you More

by elfaward
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Conlin
Oct 17, 2023 -

Lia Honda Enfield responded

Congratulations to your son on his new Civic! We're thrilled you enjoyed a pleasant and supportive buying experience with Troy, and we appreciate your fantastic feedback. All the best to you and your family, from all of us at Lia Honda!

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