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Lia Honda of Kingston

Kingston, NY

4.9
1,039 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,039 reviews

September 21, 2023

Franko Hernandez-Engracia was handling my Pilot recall very professionally. Will come back again. Thanks! More

by elvikmar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia, Franko Hernandez-Engracia
Sep 22, 2023 -

Lia Honda of Kingston responded

Thank you for recognizing Franko's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Franko and the Lia Honda team may serve you. Safe travels until then!

September 21, 2023

I purchased my car here and continue to return for routine service because I am always very satisfied with the services I receive and the people who work here More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Sep 21, 2023 -

Lia Honda of Kingston responded

Thanks so much, Chris! We're delighted the value of our service team's support and expertise exceeds your expectations at each visit. We appreciate your continued business, and look forward to giving you the same high quality experience at your next appointment!

September 20, 2023

I am very pleased with help I received from sales rep Jaden Incalcaterra. It had been 16 years since I purchased my last vehicle and was a little nervous going in, but Jaden quickly set my mind at ease w More

by tmartin714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Incalcaterra
Sep 21, 2023 -

Lia Honda of Kingston responded

Thanks for taking a moment to give us the highlights of your dealership experience with Jaden! We're delighted he was there for you throughout this seamless transaction. Congrats on the new Civic! Best wishes for amazing travels in your future, from the whole team at Lia Honda!

September 19, 2023

Sue Kelly and her team always know the right thing when it comes to keeping my car on the road without worry. Even when I miss something they pick up on it and get the job done at the best price. More

by Johnfkarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell, Matt Panaro
Sep 19, 2023 -

Lia Honda of Kingston responded

John, thanks for taking the time to review your service experience! We're happy Sue handled your visit with great care and diligence to get you safely back on the road. We hope you'll continue to choose Lia Honda for all your automotive needs!

September 15, 2023

Mr. Franko Hernandez-Engracia was very professional and explained all work thoroughly. I would definitely hire him for my company. More

by tonypenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Sep 15, 2023 -

Lia Honda of Kingston responded

Thanks so much for the positive feedback! Your satisfaction means everything to us, so we're glad Franko made sure you and your Honda were well taken care of. Please come see us again some day!

September 13, 2023

Sue Kelly made a quick appointment for me when I had problems with my heat shield. She and the team were able to repair and reattach the heat shield rather than having to replace it. The service was qui More

by hudsonsailor27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Sep 14, 2023 -

Lia Honda of Kingston responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Susan's assistance during your vehicle's heat shield repair. We wish you the safest of travels until we may be of service to you again!

September 13, 2023

Susan Kelly is the best. She is so courteous, kind, and professional. She works extremely hard to please the customer and to provide them with top notch service. She is pheno More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Sep 14, 2023 -

Lia Honda of Kingston responded

Thank you for your kind review, John! We truly appreciate your continued business, and we're so pleased Susan has always taken such great care of you and your vehicle. Thank you for making Lia Honda your #1 choice for automotive service!

September 12, 2023

My experience at Lia Honda was very positive. Franco Hernandez-Engracia was my service rep . He was very knowledgeable, explained everything to me,including service needs that will come up in nea More

by johnhenry28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Franko Hernandez-Engracia
Sep 13, 2023 -

Lia Honda of Kingston responded

Thanks for letting us know how satisfied you were with Franko's assistance, John! We're glad he provided you with his utmost support and insight at this visit. We graciously look forward to making your next appointment just as outstanding!

September 08, 2023

Sue Kelly is professional, knowledgeable and welcoming. I am always treated with respect and in a timely manner. I recommend Lia of Kingston due to the service I receive to my friends and family. Also kudo More

by Yeisha4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell, Jared Stoutenburg
Sep 12, 2023 -

Lia Honda of Kingston responded

Yeisha4, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Sue and John handled your visit with great care and diligence. We hope to ensure the same circumstances at your next appointment!

September 06, 2023

I needed a repair on my Honda Ridgeline. and called several dealers. Lia Honda was the only one that could get it done the next day. Franko Hernandez-Engracia was super helpful scheduling and More

by msay01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko Hernandez-Engracia
Sep 06, 2023 -

Lia Honda of Kingston responded

Great! Thanks for stopping by to recognize Franko's excellence by sharing your stellar review. Nothing means more to us than your complete satisfaction, so we're happy Franko handled your Ridgeline's needs with a sense of urgency and diligence. We wish you the safest of travels until we may assist you again!

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