Lia Honda of Kingston

I brought my Honda CRV to Lia Honda in Kingston, NY, several weeks ago, suspecting a transmission problem. I dealt with a service advisor, Susan Kelly. She let me and wife know about the status of the r several weeks ago, suspecting a transmission problem. I dealt with a service advisor, Susan Kelly. She let me and wife know about the status of the repair process as it happened. Susan contacted the carrier of the extended warranty I have, arranged for the inspection and approval for another transmission to be installed. I was suprised how quickly this was possible. The whole process took less time than expected, about 7 days. I was prepared to wait at least several weeks which is usual I understand for the entire repair. Both myself and wife appreciated the outstanding service from Lia Honda thru Susan Kelly. We look forward to dealing with her and Lia Honda in the future. More

Friendly service, clean and comfy waiting area. Appreciate the coffee bar for customers. That again! Appreciate the coffee bar for customers. That again! More

I had two recent appointments handled by Mark Wertheim. On both occasions his service was super. He explained clearly the service being performed. He also provided me with some tips to keeping my car perfo On both occasions his service was super. He explained clearly the service being performed. He also provided me with some tips to keeping my car performing better. He is very dedicated to working for Lia Honda. More

I asked for Mark Wertheim because he’s helped me before and he is a very good, conscientious person at Lia Honda. I appreciated very much the good work of others as well, when I recently had a severe probl and he is a very good, conscientious person at Lia Honda. I appreciated very much the good work of others as well, when I recently had a severe problem, an emergency, with front end safety. Everyone did a great job helping me and repairing my 2003 Honda. Thanks also to Don (don’t know his last name) who made the same day service appointment for me on a Friday afternoon. More

Franko Hernandez-Engracia was cordial and informative. As a new person on the team, he was not certain about how to answer some of my questions. I appreciate his admitting that and then asking Sue for t As a new person on the team, he was not certain about how to answer some of my questions. I appreciate his admitting that and then asking Sue for the answer. I was able to drive home with the confidence that I was safe in a car that was expertly taken care of. More

Sue Kelly always goes above and beyond to help us. She has been the reason we keep coming back to Lia Honda of Kingston. She has been the reason we keep coming back to Lia Honda of Kingston. More

Susan Kelly was very friendly, informative, and professional, as always. You’re lucky to have her. professional, as always. You’re lucky to have her. More

Nicole Leader is very knowledgeable and was extremely helpful in fulfilling our model request. Because of her diligence we were able to accept delivery of our new Accord one month earlier than expected. helpful in fulfilling our model request. Because of her diligence we were able to accept delivery of our new Accord one month earlier than expected. We are happy with her service and will be happy to refer her services. More

Robert Munson took good care of completing my timing belt change: polite, clear and fast. change: polite, clear and fast. More

Robert Munson took good care of completing my timing belt change: polite, clear and fast. change: polite, clear and fast. More