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Lia Honda of Kingston

Kingston, NY

4.9
1,039 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,039 reviews

March 20, 2023

Mark was very helpful with my experience at your dealership;he explained to me what my car was in need of;;;;I appreciate his honesty and professionalism.... More

by rpulcastro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wetham
Mar 23, 2023 -

Lia Honda of Kingston responded

Thank you for letting us know how much you appreciated Mark's support during your service visit! We're happy this was a convenient and valuable experience for you. We're looking forward to making your next visit just as reliable. See you then!

March 20, 2023

Robert Munson was extra helpful, solving a display problem and patiently explaining to me (I'm 80) how to avoid it in the future. He refused a tip for his extra effort. More

by jbendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Mar 20, 2023 -

Lia Honda of Kingston responded

Thank you for taking the time to let us know how pleased you were with Robert's help. We're delighted he took the time to make sure you understood what happened to your screen and how to deal with it should it happen again. Please don't hesitate to reach out to us if anything else stumps you. It's our pleasure to assist!

March 20, 2023

The service staff are alway very polite and the shop is always clean. They do an excellent job explaining what is/has gone on and what your options are to resolve it. Plus they wash your car too. These lit More

by Neu-Concept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Don Mayer
Mar 20, 2023 -

Lia Honda of Kingston responded

We totally agree, and that's why we're grateful you noticed! Nothing means more to us than your complete satisfaction and we're hoping for more opportunities to earn your business with service like this. Thank you for choosing Lia Honda. We'll see you at your next appointment!

March 14, 2023

Nicole was the absolute best helping me find my HR-V. I'm new to the area and I'm so glad I found and went with Lia Honda Kingston. I'm especially grateful for Nicole's patience throughout this process s More

by emma.churchill
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 15, 2023 -

Lia Honda of Kingston responded

Hey, Emma! Thank you for taking a moment to share your appreciation on Nicole's support during your dealership experience. It means a lot to us that you were so happy with her assistance. Congrats on your new HR-V and welcome to Kingston! We wish you all the best in your journey ahead!

March 11, 2023

Mark Wertheim was very welcoming and honest in saying it might be better to reschedule the visit as the weather had caused Lia Honda to be backed up in service. I decided to remain and Mark kept me up-to-d More

by Ijksu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wertheim
Mar 13, 2023 -

Lia Honda of Kingston responded

Ljksu, thanks for letting us know how much you appreciated Mark's communication on this service visit! We're delighted he took excellent care of you and your vehicle during such a busy time. We graciously look forward to making your next appointment just as reliable!

March 11, 2023

Darian is a great salesman. If you want to buy a new car go see him. More

by Eeyore74lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darian
Mar 13, 2023 -

Lia Honda of Kingston responded

Thank you so much, Eeyore! Nothing means more to us than know how happy you were with our dealership, so we're thrilled to know you enjoyed working with Darian. We think he's great, too! Congratulations on your new vehicle, and best wishes to you for amazing travels ahead, until we meet again!

March 10, 2023

I brought my Pilot in for an oil change. Robert Munson was very helpful when I asked him about a problem with the front passenger door. Because there had been a snowstorm two days prio More

by dave simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Mar 10, 2023 -

Lia Honda of Kingston responded

Hi, Dave! Thanks for taking a moment to highlight Robert's efforts to provide you with a thorough service visit for your Honda. We sincerely appreciate your business and your patience on such a busy day. Please don't hesitate to give us a call if you should have any other automotive issues we can help you with. It's always our pleasure!

March 09, 2023

Mark Wertheim Is great to work with. He understood my concerns and patiently answered all of my many questions. With his knowledge and genuine personal attention he truly is an asset to More

by tatiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Stoutenburg
Mar 10, 2023 -

Lia Honda of Kingston responded

Tatiana, your thoughtful review of Mark just made our day! Thank you for stopping by to give credit to Mark for all this patience and hard work. We hope to emulate this positive experience for you at your next appointment. We wish you pleasant travels until then.

March 08, 2023

I have had only positive experiences with Lia Honda of Kingston. My recent visit was with the service department. My service professional was Joshua Fletcher. Very knowledgeable with the Honda Ridgeline More

by rodneywilliams023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fletcher
Mar 09, 2023 -

Lia Honda of Kingston responded

We definitely agree with you, Rodney! Joshua is an exemplary advocate for his clients and we're pleased you benefited from his automotive insight on your recent service visit. We graciously look forward to making your next appointment just as superb!

March 05, 2023

Susan Kelly is amazing! She always works really hard to help me understand and give the me best without breaking my pockets. More

by anat.chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell, Don Mayer, Jared Stoutenburg
Mar 06, 2023 -

Lia Honda of Kingston responded

Awesome! Thank you for taking a moment to shout out Susan. We're delighted you continue to receive caring and convenient service from her whenever you stop by. We hope to continue earning your loyalty again and again. See you next time!

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