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Lia Honda of Kingston

Kingston, NY

4.9
1,046 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,046 reviews

April 01, 2023

Sue, the lady in the service department of Lia Honda in Kingston is wonderful, There was a recall on my CRV that I was unaware of and she obtained the parts to be installed the very next day. Considering t More

by BARBARA L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Apr 03, 2023 -

Lia Honda of Kingston responded

Thank you so much, Barbara! Nothing means more to us than your complete satisfaction with our work, so we're happy to hear how pleased you were with Sue's assistance in your CR-V's recall. We look forward to making your next appointment just as accommodating!

March 31, 2023

As usual, I had a very nice experience at Lia Honda getting my Fit serviced. I was particularly pleased with how caring and efficient Joshua Fletcher was. He is a great addition to the service team th More

by Nanamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fletcher
Mar 31, 2023 -

Lia Honda of Kingston responded

Hi, Nanamom! Thank you for stopping by to give credit to Joshua for the caring and efficient service your Fit received. It is always our pleasure to assist you with your Honda's needs, and we hope to have many more opportunities to do that. We'll see you at your next appointment!

March 28, 2023

Excellent service,took care of what was needed and reasonable price and explained and communicated the situation . More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Mar 29, 2023 -

Lia Honda of Kingston responded

Paul, thanks for letting us know how satisfied you were with this service visit! We're glad all of your vehicle's needs were handled with urgency and care, to make this a convenient experience. We graciously look forward to making your next appointment just as reliable!

March 27, 2023

Its always nice to deal with one person that knows your car, Robert Munson is great he is very easy to talk to about things i have going on with my car. he doesn't try to belittle me because im a woman, he More

by quinthree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Debbie Gambino
Mar 29, 2023 -

Lia Honda of Kingston responded

Thank you for your lovely review of Robert! Your trust in him is an honor we don't take for granted. We look forward to more opportunities to continue earning your confidence in our service team. See you at your Honda's next appointment!

March 26, 2023

Darian Mccargo was great to work with- very helpful, knowledgeable about the cars and especially the technology, and a nice guy. More

by rtelson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darian Mccargo
Mar 27, 2023 -

Lia Honda of Kingston responded

Thank you for taking a moment to give credit to Darian for the exceptional dealership visit he provided for you! We're delighted you enjoyed learning about your new car with him. Congratulations! We wish you all the best in your journeys to come, from all of us at Lia Honda!

March 26, 2023

Always friendly and efficient service. Josh and Sue in service are great and go the extra mile. More

by Paul N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Fletcher, Sue Kelly
Mar 27, 2023 -

Lia Honda of Kingston responded

Thank you for sharing some kind words with us about Joshua and Sue, Paul! We're glad to know how satisfied you always are with their efforts to provide you with answers and prompt service. We look forward to making your next appointment just as reliable.

March 26, 2023

I had an excellent experience buying a new car from Lia Honda of Kingston thanks in large part to sales representative Nicole Leader. It was a pleasure to work with someone who takes an honest and low-pre More

by T Sims
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Leader
Mar 27, 2023 -

Lia Honda of Kingston responded

T, your lovely review of Nicole just made our day! We're thrilled to know how pleased you were with Nicole's approach to your dealership visit. Congratulations on getting the car you wanted! We wish you nothing but joy and satisfaction in your future travels, and hope you'll do business with us again some day. Thanks for choosing Lia Honda!

March 21, 2023

Mark was very helpful with my experience at your dealership;he explained to me what my car was in need of;;;;I appreciate his honesty and professionalism.... More

by rpulcastro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wetham
Mar 23, 2023 -

Lia Honda of Kingston responded

Thank you for letting us know how much you appreciated Mark's support during your service visit! We're happy this was a convenient and valuable experience for you. We're looking forward to making your next visit just as reliable. See you then!

March 20, 2023

The service staff are alway very polite and the shop is always clean. They do an excellent job explaining what is/has gone on and what your options are to resolve it. Plus they wash your car too. These lit More

by Neu-Concept
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Don Mayer
Mar 20, 2023 -

Lia Honda of Kingston responded

We totally agree, and that's why we're grateful you noticed! Nothing means more to us than your complete satisfaction and we're hoping for more opportunities to earn your business with service like this. Thank you for choosing Lia Honda. We'll see you at your next appointment!

March 20, 2023

Robert Munson was extra helpful, solving a display problem and patiently explaining to me (I'm 80) how to avoid it in the future. He refused a tip for his extra effort. More

by jbendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Mar 20, 2023 -

Lia Honda of Kingston responded

Thank you for taking the time to let us know how pleased you were with Robert's help. We're delighted he took the time to make sure you understood what happened to your screen and how to deal with it should it happen again. Please don't hesitate to reach out to us if anything else stumps you. It's our pleasure to assist!

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