Lia Honda of Kingston

While traveling I realized I needed an oil change. Wound up coming to Lia Honda and had excellent service from Joshua Fletcher. Also, while waiting for my car I observed a number of interactions betwe Wound up coming to Lia Honda and had excellent service from Joshua Fletcher. Also, while waiting for my car I observed a number of interactions between the technicians and the customers and was very impressed. No over selling, very truthful, and clearly kept the needs and interests of the customer in mind all the time. Was great to see! More

Hi. This was my first experience with Lia Honda. Susan Kelly was the person who took care of my service appointment. She is a very kind and very helpf This was my first experience with Lia Honda. Susan Kelly was the person who took care of my service appointment. She is a very kind and very helpful representative. When I mentioned that my car windows should not be opened she jumped immediately and went to the service person to let him know about it. She was very easy to talk to and to deal with. If I have to bring my old Honda again I will call Susan first. She is a great person and great professional. Thank you, Susan for everything -- Anna C. More

I own a 2019 Passport. I had a knock in my engine, for quite some time, that was hard for some to hear, but I could certainly hear. I took my car to Lia Honda of Kingston a I had a knock in my engine, for quite some time, that was hard for some to hear, but I could certainly hear. I took my car to Lia Honda of Kingston and they were persistent with American Honda USA until they they finally figured out that the needed a new short block. Rob Munson was my service tech and kept me informed of the progress throughout the process, which ended being 7 weeks. Thank you Rob Munson working with American Honda to rectify the issue. More

I know that when I bring my Honda CR-V to Sue Kelly in the Service Dept, everything will be well. Sue knows cars; she is professional and friendly and whether it's a regular service or otherwise, I leave the Service Dept, everything will be well. Sue knows cars; she is professional and friendly and whether it's a regular service or otherwise, I leave with a safe and sound vehicle. Mine is not the newest car around, but it sure runs like one! She's the best! More

Darian McCargo is a terrible salesperson and should be terminated for his dishonesty…attempted to sell me a faulty vehicle and I’m positive that he knew the vehicle was faulty. Just another money hungry s terminated for his dishonesty…attempted to sell me a faulty vehicle and I’m positive that he knew the vehicle was faulty. Just another money hungry salesperson that doesn’t care about the quality of the vehicles they sell. More

As always, Sue Kelly was knowledgeable and efficient. She gave me great professional advice. It's a pleasure to work with a friendly representative. She gave me great professional advice. It's a pleasure to work with a friendly representative. More

This was a recall repair, service excellent and Susan Kelly is efficient and pleasant representative, as always. Kelly is efficient and pleasant representative, as always. More

Sue Kelly is always knowledgeable and helpful - great dealing with her...... Always asks about the family, too.....T.Dwyer dealing with her...... Always asks about the family, too.....T.Dwyer More

This was a routine visit to your dealership. Sue Kelly in the Service Dept. is always a pleasure to work with. She was friendly, courteous and professional as usual. The car was ready as promise Sue Kelly in the Service Dept. is always a pleasure to work with. She was friendly, courteous and professional as usual. The car was ready as promised. Another great service visit. Thank you. More

Rob Munson has been consistently providing outstanding service for a number of years.He listens and understands and is a true professional. He could easily be a Service Manager. service for a number of years.He listens and understands and is a true professional. He could easily be a Service Manager. More