
Lia Honda of Kingston
Kingston, NY
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I was able to get an appointment immediately, had no wait time when I arrived. Jarrod Stoutenburg provided excellent service, making sure that all my warranties were honored, explaining everything clearly. time when I arrived. Jarrod Stoutenburg provided excellent service, making sure that all my warranties were honored, explaining everything clearly. The car and I were very well taken care of. More
HUGE thanks and kudos to MARK WERTHEIM, my Lia Service Rep, for his professionalism and expertise and, moreover, for spending so much time with me, helping me to decide which of the roof rack packages I w Rep, for his professionalism and expertise and, moreover, for spending so much time with me, helping me to decide which of the roof rack packages I would want him order and then install for me, when it arrives, on my new 2021 Honda Pilot: GENUINE HONDA ROOF RACK BASE CARRIER THANK YOU, MARK. Let me know soon as the roof racks come in…so I can schedule an appointment to have them installed, More
Robert Munson saved my vacation! A light went on when i was away from home. Robert coordinated with Paragon Honda who botched a recall and got us back on the road with minimal headache was away from home. Robert coordinated with Paragon Honda who botched a recall and got us back on the road with minimal headache More
Susan Kelly was extremely friendly, helpful, prompt and fun to talk to. Service was perfect, couldn't have asked for a better experience. Great staff at Lia in general. fun to talk to. Service was perfect, couldn't have asked for a better experience. Great staff at Lia in general. More
Sue Kelly was extremely helpful and patient. She explained everything carefully. We felt like she represented Lia Honda very well, and felt super confident as a result. Her team did a great job. Go explained everything carefully. We felt like she represented Lia Honda very well, and felt super confident as a result. Her team did a great job. Go, Sue! More
This is a rating of Susan Kelly, a service manager at Kingston, NY, Lia Honda. I presented Susan with a nasty intermittent problem that others could not solve. I give her very high marks for listening Kingston, NY, Lia Honda. I presented Susan with a nasty intermittent problem that others could not solve. I give her very high marks for listening, taking the time to understand the problem and present it to the mechanic. She followed up by instructing the mechanic to extensively road test the vehicle and then did another road test herself. I would like to extend my satisfaction to the mechanic, Chris Davis, (Whom I never met) that analyzed and fixed the problem. It is a rare experience these days to deal with someone as competent and thorough as Susan Kelly. Thank You Al More
Susan Kelly went above and beyond my expectations. She definitely cares. I was very impressed with her friendly, helpful personality. She made my experience at Lia Honda of Kingston a very pleasant one. definitely cares. I was very impressed with her friendly, helpful personality. She made my experience at Lia Honda of Kingston a very pleasant one. She deserves a raise. Thank you, Susan. Elizabeth Hansen More
I like your location. I like the set up, and I like the personal attention that Jared Stoutenburg gives me whenever I come in. My old Fit is still as fit as a fiddle personal attention that Jared Stoutenburg gives me whenever I come in. My old Fit is still as fit as a fiddle More
Wonderful experience especially working with Jared Stoutenberg the manager in service, always lets me know what’s needed to keep my Crv in shape. I love that my car and I always feel that I am not get Stoutenberg the manager in service, always lets me know what’s needed to keep my Crv in shape. I love that my car and I always feel that I am not getting ripped off. I also want to mention the mechanic that I always try to have work on the car. His name is Adam . Great team all around. I am getting such great mileage. More
This dealership offered scheduling flexibility fast and efficient service. Extremely happy with this dealership. Thank you Rob for making this appointment easy. We will be back! efficient service. Extremely happy with this dealership. Thank you Rob for making this appointment easy. We will be back! More