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Lia Honda of Kingston

Kingston, NY

4.9
1,039 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,039 reviews

August 14, 2021

Great service and communication. They were able to get me in quick when other dealerships closer to me could not More

by Ker1213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Stoutenburg
Aug 17, 2021 -

Lia Honda of Kingston responded

Thank you so much for your positive review! We are so glad that our team could provide you with the 5-star service that you so much deserve and get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

August 10, 2021

Our salesperson Nicole Leader was helpful until immediately after the purchase at which point she become unresponsive and rude. The dealer had issues in the registration process and Nicole did not More

by RLJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicole Leader
Aug 15, 2021 -

Lia Honda of Kingston responded

Hello, We're very sorry to hear of your disappointment with delay in the registration of your vehicle you purchased from us and we do understand your frustration. However, the registration is out of our hands and due to COVID-19 , the DMV is backed up for 30 to 60 days. Everything on end at the dealership has been sent in and we did provide you with a tracking number. Thank you, Lia Honda of Kingston

Aug 16, 2021 -

RLJ responded

This is untrue. The DMV reached out to me directly because they were unable to get ahold of Lia to sort out the myriad issues with the paperwork. In short, Lia provided incomplete information in the registration application. The DMV rejected the application TWICE (Lia was given the chance to correct it but instead resubmitted with the same missing information). Lastly, there is no such thing as a tracking number in this case. Honesty and accountability would be a welcome treat from a dealer.

August 10, 2021

I went to LIA Honda looking to lease a car. We worked with Dennis Crowley who walked us through the process and made the experience very easy. I will recommend both Dennis Crowley and LIA Honda to every More

by Andrewhhoffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Crowley
Aug 11, 2021 -

Lia Honda of Kingston responded

Andrew, Providing a seamless, 5-star experience is always our goal, and we are overjoyed that Dennis's efforts met your satisfaction! It is an honor to have earned your kind recommendation. We wish you the warmest congratulations on your new vehicle- on behalf of Dennis and the entire team! We thank you for your excellent review, and we hope for an opportunity to work with you again in the future.

August 07, 2021

Had a great experience buying our new Honda CR-V with salesman, Dennis Crowley. Dennis was very helpful, knowledgeable, and personable. We will certainly come back the next time we are in need of a vehic More

by nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Dart, Dennis Crowley
Aug 10, 2021 -

Lia Honda of Kingston responded

Nicole, We are so glad that Dennis could be of valuable assistance to you with your special purchase, and we greatly appreciate you taking the time to leave him this excellent review! Your satisfaction is so important to us, and we are honored to have earned your kind recommendation. We wish you the warmest congratulations on your new vehicle- on behalf of Dennis and the entire team! We look forward to an opportunity to work with you again in the future!

August 05, 2021

I went in to the dealership needing a new car as my lease was about to be up . I went in knowing what I wanted as well as what I could afford . I told Darian McCargo what my budget was and he made it happen. More

by Terri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darian McCargo-Johnson
Aug 06, 2021 -

Lia Honda of Kingston responded

Terri, We greatly appreciate your positive review! We are so glad that Darian took great care of you throughout your visit and that he satisfied your automotive needs! It is our pleasure to assist you in any way possible. We wish you congratulations on your new vehicle- on behalf of Darian and the entire team! Safe travels!

August 04, 2021

After buying 10 cars from this dealer and staff for myself and family and 37 years of trustworthy reliable candid service this is the only product/service department anyone will ever need. More

by Bill Berardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Munson, Kevin, others - all top notch., Sue Kelly, Debbie Gambino
Aug 04, 2021 -

Lia Honda of Kingston responded

Bill, Thank you for taking the time to leave us this excellent review! It is an honor to have your confidence and loyalty, and we are thrilled that our team consistently provides you with the 5-star service that you so much deserve! Your satisfaction is the utmost importance to us, and it is our pleasure to assist you in any way possible. We look forward to serving you and your automotive needs for many years to come. On behalf of the entire team- we wish you the safest of travels!

August 01, 2021

Thank you for your professional, prompt, and efficient service for my 2008 Honda Civic LX.. Susan Kelly provided friendly, courteous, and caring service which helped me to understand the upcoming service More

by H.Vivian Biggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Aug 04, 2021 -

Lia Honda of Kingston responded

H. Vivian, We greatly appreciate you taking the time to leave us this positive review! Providing thorough and efficient services is so important to us, and we are so glad that Susan met your satisfaction. She will be honored to know of your very kind words. We look forward to seeing you the next time you are in need of automotive service. Safe travels!

July 30, 2021

Very pleased with the service from Honda especially with Susan Kelly from the service department and John O’Donnell from the technical team who worked on my car. Sue is very knowledgeable of what needed to More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell
Aug 03, 2021 -

Lia Honda of Kingston responded

Thank you for taking the time to leave us this excellent review! We are so glad that Sue and John consistently provide you with a 5-star experience! We are thrilled that they got your automotive needs efficiently taken care of during your most recent visit, and they will be honored to know that you deeply value their service! We look forward to providing you and your vehicle with our best care for many years to come! Safe travels!

July 29, 2021

Mark Wertheim did an excellent job . I was in and out of the dealership without a hitch . He was very helpful and it was a positive experience. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wertheim
Jul 29, 2021 -

Lia Honda of Kingston responded

Mary, We are so glad that Mark provided you with a smooth and efficient experience. It is our pleasure to assist you in any way possible. We greatly appreciate you taking the time to leave us this positive review, and we hope for an opportunity to work with you again in the future. Safe travels!

July 26, 2021

Rob was very helpful, found out my repair was under warranty, and scheduled my repair quickly and efficiently. Greatly appreciate them for all they do to keep my car running! More

by Erikahobson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Munson
Jul 27, 2021 -

Lia Honda of Kingston responded

Erika, Thank you so much for your wonderful review! Providing top-notch services is always our goal, and we are delighted that Rob and the team met your satisfaction and got your automotive needs swiftly resolved. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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