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Lia Honda of Kingston

Kingston, NY

4.9
1,038 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,038 reviews

March 05, 2021

My first service visit for new HRV. Sue Kelly's professionalism and competence made this my best experience ever having a vehicle serviced. I've been recommending Lia service and sales to friends More

by bbigler55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Mar 05, 2021 -

Lia Honda of Kingston responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

February 27, 2021

Robert Munson of Lia Honda Kingston did an excellent doing several repairs on my Honda. The job was completed in a day. Robert found a loaner car for me last minute and kept in contact all day. I highl More

by Amykulesza123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Mar 11, 2021 -

Lia Honda of Kingston responded

Amy, on behalf of everyone here at Lia Honda of Kingston, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

February 25, 2021

Our experience with Shane Masterson at Lia Honda of Kingston was excellent. Professional, informed, and courteous. The job was done promptly and meticulously. Thank you. More

by Lplacej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Panaro
Mar 11, 2021 -

Lia Honda of Kingston responded

On behalf of everyone here at Lia Honda of Kingston, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Shane was such a great help. We look forward to serving your automotive needs in the future.

February 23, 2021

Robert Munson was really helpful and a pleasure to deal with. We've had our Honda for a lot of years and always had it serviced here. More

by thefessor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munson, Sue Kelly
Mar 11, 2021 -

Lia Honda of Kingston responded

Thank you for your time and for your loyalty to Lia Honda of Kingston over the years. We are delighted to hear that Robert provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

February 20, 2021

My first visit was so good. Jared Stoutenberg was the service representative. Customer service was awesome. Would be nice to recommend it to a friend. Nice people, place, and ambiance. More

by val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Stoutenberg
Feb 22, 2021 -

Lia Honda of Kingston responded

Val, thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Jared on your first visit! We look forward to serving your automotive needs in the future.

February 19, 2021

My wife had previously leased an HRV from Kingston Lia in 2017 and it had been a positive experience, so I decided to go to them for the purchase of a new car. My salesperson, Shane Masterson, was very know More

by Brian11949
Recommend Dealer
Yes
Employees Worked With
Shane Masterson
Feb 22, 2021 -

Lia Honda of Kingston responded

Brian, thank you for your time and feedback. We are delighted to hear that your shopping experience with Shane was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

February 19, 2021

I enjoyed my service at Lia Honda. Susan Kelly has always been so helpful whenever I take my car in for service. She is honest and helpful. Not just her but the rest of the service staff always seem friendly More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Feb 22, 2021 -

Lia Honda of Kingston responded

Steve, thank you for your time and for your loyalty to Lia Honda of Kingston. We are delighted to hear that Sue has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

February 17, 2021

This was my first visit to the service department at Lia Honda. My service representative was Sue Kelly and I was very pleased with the attention she gave me. She was friendly and courteous and was able to More

by jfeinberg325
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Feb 22, 2021 -

Lia Honda of Kingston responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Sue on your first visit! Please let us know if we can help you again in the future.

February 17, 2021

Sue Kelly, who heads the team at Lia Honda of Kingston, New York, has helped me to keep my 2004 Honda Element in tip top condition. Besides being incredibly kind and helpful, Sue and the staff are knowled More

by Gail Ann D.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Feb 22, 2021 -

Lia Honda of Kingston responded

Gail Ann, thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after 16 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Sue make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

February 16, 2021

Sue Kelly is the best customer representative I've ever encountered at any car dealership. What a pleasure to have her add her human touch to the cold and aggressive corporate atmosphere of Lia Honda. More

by gregorbenko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley, Sue
Feb 22, 2021 -

Lia Honda of Kingston responded

Gregor, thank you for your kind review. We are delighted to hear that the best service you have experienced has been by Sue here at Lia Honda of Kingston! Please let us know when it is time for your next vehicle service. We would be happy to help!

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