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Lia Honda of Kingston

Kingston, NY

4.9
1,039 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,039 reviews

December 29, 2020

Susan Kelly is great to deal with, I been dealing with her for years and never feel like she is trying to sell me something i don't need. Susan is polite, honest and professional. More

by kdfecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jan 08, 2021 -

Lia Honda of Kingston responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Sue will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

December 26, 2020

Had a nice experience with Lia HondaEveryone was Very Had a nice experience with Lia Honda Everyone was Very friendly and helpful Matthew Tori was just the sweetest to work with and made me feel comf More

by barbaradempsey12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Tori
Dec 28, 2020 -

Lia Honda of Kingston responded

Barbara, thank you for taking the time to post this review. We are glad to hear that Matthew made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

December 22, 2020

Robert Munson was very patient and professional. I had a dead battery and 48hours later a screw in a tire. Both times delivered efficient service, for the unexpected emergencies. Whole staff were truly good More

by Alissa Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Dec 22, 2020 -

Lia Honda of Kingston responded

Alissa, thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

December 18, 2020

I knew I had my mind set on getting a Honda Fit for my next car, but didn’t imagine the process being so smooth and easy! A friend and I stopped at Lia Honda, poked around for a little bit, (appreciated More

by Elise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Masterson
Dec 21, 2020 -

Lia Honda of Kingston responded

Elise, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Shane took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

December 18, 2020

Chris Dugan was assume! Had to have my car inspected and Chris got me checked in, had the inspection done before he said how long it would take and got me out within the hour.just an overall good experience More

by krhoades136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris dugan
Dec 21, 2020 -

Lia Honda of Kingston responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Chris was so positive. We look forward to seeing you again when it is time for your next service.

December 17, 2020

Terrific experience leasing our new Honda HRV. Walked in and out with the car the same day! Thanks to Geovanni Cuellar for his guidance and willingness to assist us so quickly with our needs. More

by cymarion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cuellar, Geovanni
Dec 21, 2020 -

Lia Honda of Kingston responded

On behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Geovanni was such a great help. We look forward to serving your automotive needs in the future.

December 16, 2020

Ernestina es una excelente vendedora es un gran placer encontrar personas como ella, que me atienden bien gracias. Por tener tan excelente persona.les f More

by Gabriel Monterroza
Recommend Dealer
Yes
Employees Worked With
Ernestina Carosella
December 16, 2020

Sue Kelly and John O'donnell are, and have been for many years, knowledgeable, friendly, and funny. They have always gone that extra mile to be of assistance. More

by oldfwiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell
Dec 21, 2020 -

Lia Honda of Kingston responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

December 10, 2020

Sue Kelly has been my to go to girl at Honda for over 25 years she’s not only five star she’s 10*she’s a big help with anything you ask great personality makes you feel very comfortable and always very help More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, John O'donnell
Dec 15, 2020 -

Lia Honda of Kingston responded

Linda, thank you for your glowing review! We are so proud that we are able to continue offering you exceptional service after 25 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Sue and John make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

December 07, 2020

In a new town and in need of service, I pulled up to Lia Honda without an appointment as I normally would at my home dealership. Susan Kelly kindly let me know I would need an appointment and guided me into More

by laurennic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Dec 10, 2020 -

Lia Honda of Kingston responded

Thank you for taking the time to share your experience. We are pleased to know that Sue has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

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