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Lia Honda of Kingston

Kingston, NY

4.9
1,039 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,039 reviews

November 14, 2020

We are in our 60's and have dealt with various sales people, merchants, business persons of all types. Never have we met anyone quite like Matthew Tori, who made us feel comfortable with the entire proc More

by Ruth and George Markunas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Tori
Nov 17, 2020 -

Lia Honda of Kingston responded

Ruth and George, we would like to thank you for letting us know how we are doing. Here at Lia Honda of Kingston, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Matthew was able to assist you in finding a vehicle that was right for you. We look forward to the opportunity to serve you again.

November 13, 2020

Rob Munson has been very helpful, honest, and informative since I started bringing my car to the dealership for service about 2 years ago. Doesn't try to oversell, but gives you all the options up front. He More

by mikeg772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Nov 17, 2020 -

Lia Honda of Kingston responded

Mike, thank you for taking the time to share your experience with us. We are pleased to know that Rob has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. We look forward to seeing you again when your vehicle is ready for its next service.

October 31, 2020

The service at Lia Honda was excellent. All staff I encountered was friendly, respectful and practiced professional safety procedures during this pandemic to ensure cleanliness and contactless service. More

by Cs84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Stoutenburg
Nov 09, 2020 -

Lia Honda of Kingston responded

Thank you for taking the time to post this review. We are glad to hear that our service department provided you with excellent service. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit. We look forward to serving your automotive needs in the future.

October 31, 2020

Chris D was super helpful in identifying the issue and working with me to ensure it was covered under warantee. He has a really nice disposition which made the experience less stressful. More

by HRV
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris D, Sue Kelly
Nov 09, 2020 -

Lia Honda of Kingston responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

October 13, 2020

We recently moved here and took our CRV to Lia Honda for an oil change/brake check. Jared was very professional and honest! Coming back! More

by Ringo1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Stoutenburg
Oct 14, 2020 -

Lia Honda of Kingston responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

October 07, 2020

Chris Dugan was friendly, courteous and efficient in servicing our car. We will continue to have our cars serviced there. Excellent service. Thank you Chris. More

by mmario7777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dugan
Oct 12, 2020 -

Lia Honda of Kingston responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

October 06, 2020

I have been utilizing this Honda Dealer for servicing my vehicles for years. I can not say enough about Sue Kelley. Sue has been my service advisor and does a great job. Even when the service department is More

by Ronnie G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There is a mechanic name "John" who is excellent along with Debbie Gambino service advisor , Sue Kelly
Oct 12, 2020 -

Lia Honda of Kingston responded

Ronnie, thank you for your time and for your loyalty over the years. We are delighted to hear that Sue has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

October 03, 2020

I brought my vehicle into Lia Honda service for the first time at their new location. I was greeted by Jared Stoutenburg and he was very friendly. The other 2 servicemen that were there, were also friendly More

by RhmEMT89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Stoutenburg
Oct 05, 2020 -

Lia Honda of Kingston responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the team here at Lia Honda of Kingston. We look forward to working with you again in the future.

September 30, 2020

I worked with Nicole who helped me get into not one but TWO cars. She was really friendly and super knowledgeable. I got to walk in with a 2013, leave right a 2017, and now I’m in a 2020! More

by exhalenow612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Leader
Oct 02, 2020 -

Lia Honda of Kingston responded

Thank you for your very kind review and loyalty. We are delighted that you have come back to us again and that your experiences with Nicole have been so exceptional! We look forward to serving your automotive needs in the future.

September 28, 2020

Dealership always provides friendly, efficient, knowledgeable and honest service. Robert Munson is always ready to answer questions and explain things patiently and honestly. There’s no pressure More

by Susan.Montella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Munson
Sep 30, 2020 -

Lia Honda of Kingston responded

Susan, thank you for your time and for your loyalty. We are delighted to hear that Robert has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

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