
Lia Honda of Kingston
Kingston, NY
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We are in our 60's and have dealt with various sales people, merchants, business persons of all types. Never have we met anyone quite like Matthew Tori, who made us feel comfortable with the entire proc people, merchants, business persons of all types. Never have we met anyone quite like Matthew Tori, who made us feel comfortable with the entire process, from the initial phone call to the signing of the contract. He was instrumental in our decision to buy from Lia Honda. Due to our age and medical concerns, during this pandemic, Matthew ensured that all safety precautions were observed. He went above and beyond to make sure there was minimal contact. He was with us, wearing a mask, gloves, and maintained social distancing, while still able to answer all questions and make the process smooth and simple. He personally sanitized and detailed the vehicle and prepared a table and chairs in a garage bay, which he sanitized as well, where we signed the contract and other paperwork. He made sure other personnel were aware of our concerns and, as a result, other staff respected our wishes as well. We highly recommend Matthew Tori and Lia Honda. More
Rob Munson has been very helpful, honest, and informative since I started bringing my car to the dealership for service about 2 years ago. Doesn't try to oversell, but gives you all the options up front. He since I started bringing my car to the dealership for service about 2 years ago. Doesn't try to oversell, but gives you all the options up front. He reviews upcoming recommendations based on the multi-point service review. Good guy, great service. . More
The service at Lia Honda was excellent. All staff I encountered was friendly, respectful and practiced professional safety procedures during this pandemic to ensure cleanliness and contactless service. encountered was friendly, respectful and practiced professional safety procedures during this pandemic to ensure cleanliness and contactless service. Jared Stoutenburg is very knowledgeable about my vehicle and keeping me informed about what maintenance I need moving forward. Thank you. More
Chris D was super helpful in identifying the issue and working with me to ensure it was covered under warantee. He has a really nice disposition which made the experience less stressful. working with me to ensure it was covered under warantee. He has a really nice disposition which made the experience less stressful. More
Chris Dugan was friendly, courteous and efficient in servicing our car. We will continue to have our cars serviced there. Excellent service. Thank you Chris. servicing our car. We will continue to have our cars serviced there. Excellent service. Thank you Chris. More
I have been utilizing this Honda Dealer for servicing my vehicles for years. I can not say enough about Sue Kelley. Sue has been my service advisor and does a great job. Even when the service department is vehicles for years. I can not say enough about Sue Kelley. Sue has been my service advisor and does a great job. Even when the service department is very busy Sue takes the time to go over everything and to ensure that all my questions are answered in a very professional manner, I'm very grateful of that fact. More
I brought my vehicle into Lia Honda service for the first time at their new location. I was greeted by Jared Stoutenburg and he was very friendly. The other 2 servicemen that were there, were also friendly time at their new location. I was greeted by Jared Stoutenburg and he was very friendly. The other 2 servicemen that were there, were also friendly and greeted me as well. We reviewed the service my vehicle needed and he wasn't pushy to get more work than what was needed. He said it would be about an hour wait. His estimated wait time was correct. He reviewed the work that was done, he applied my coupon, the car was washed and I was on my way. Great service and friendly, thank you Jared! More
I worked with Nicole who helped me get into not one but TWO cars. She was really friendly and super knowledgeable. I got to walk in with a 2013, leave right a 2017, and now I’m in a 2020! TWO cars. She was really friendly and super knowledgeable. I got to walk in with a 2013, leave right a 2017, and now I’m in a 2020! More
Dealership always provides friendly, efficient, knowledgeable and honest service. Robert Munson is always ready to answer questions and explain things patiently and honestly. There’s no pressure knowledgeable and honest service. Robert Munson is always ready to answer questions and explain things patiently and honestly. There’s no pressure just honest info More