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Lia Honda of Kingston

Kingston, NY

4.9
1,079 Reviews

743 E Chester St

Kingston, NY

12401

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Showing 1,079 reviews

July 29, 2020

Recommended I bought a Honda HRV Sport from Lia Honda. Ernestina Carosella was very friendly and full of positive energy from the start. She walked me through t More

by mark b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernestina Carosella
Jul 30, 2020 -

Lia Honda of Kingston responded

Mark, thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit with Ernestina. We look forward to the opportunity to assist with any service your car might need in the future.

July 26, 2020

I recently bought my 1st car from LIA Honda, and was very impressed with all the service and determination that the team worked on to make it happen. Ernestina Carosella was very thorough, and I'm sure I wil More

by jeremyjude1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernestina Carosella
Jul 27, 2020 -

Lia Honda of Kingston responded

Jeremy, congratulations on your first car purchase and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Ernestina showed you how much we value our customers. Enjoy showing off your brand new car!

July 18, 2020

I was referred to lia Honda by a friend. I worked with Darian Mc’Cargo-Johnson. He is a pleasure to work with very professional and all about his client. I told him what i was looking for and he immediate More

by Keisha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darian Mc’Cargo-Johnson
Jul 20, 2020 -

Lia Honda of Kingston responded

Keisha, thank you for providing us with a review of your experience. We are delighted to hear that Darian was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

July 18, 2020

AC repair Sue Kelly is the best. She is always pleasant and makes you feel like family. We always get an honest evaluation and never feel pressured . More

by gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jul 20, 2020 -

Lia Honda of Kingston responded

Gina, thank you for taking the time to post this review. We are glad to hear that our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

July 15, 2020

Excellent service. Staff was great, staff went out of their way to make my visit as comfortable as possible. I would recommend Lia Honda to all my family and friends. More

by Allencivil
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jul 17, 2020 -

Lia Honda of Kingston responded

Allen, thank you for taking the time to post this review. We are glad to hear that our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

July 12, 2020

I have had really great experiences in the service department. Keith Halstead and Sue Kelly are knowledgeable and helpful. I like the new waiting area. More

by Dwhiteman133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Halstead, Sue Kelly
Jul 13, 2020 -

Lia Honda of Kingston responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your vehicle service and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!

July 07, 2020

Great service I had my oil changed recently... and showed service tech..... Robert monson...the issue I had with pothole this spring with tiresi..had tire and wheel More

by Skisean13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert monson
Jul 09, 2020 -

Lia Honda of Kingston responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

July 02, 2020

Excellent Service I recently bought my 8th Honda. I have always used Honda Service for all my cars. I have had nothing but wonderful service with Honda In Kingston. I l More

by Ginny76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly, Matt Panaro
Jul 02, 2020 -

Lia Honda of Kingston responded

We appreciate your business enjoy your beautiful Honda.

June 29, 2020

Very bad service Mr Ross charged $5 thousand dollars for extended warranty and I am trying to cancel because is of no use to me and Honda has been very unprofessional and are trying to avoid my request, the More

by Luisredrovan
Recommend Dealer
No
Employees Worked With
Ross Hubert
Jul 01, 2020 -

Lia Honda of Kingston responded

Luisredrovan,  I understand you want to cancel your warranty on your recent vehicle purchase.  As stated clearly in verbal and written form many times, you may cancel the warranty but I need a copy of the federal odometer statement.  You can send me this in email at mpanaro@liacars.com.  Thank you, Matt Panaro General Manager

Jul 09, 2020 -

Luisredrovan responded

This person blocked me on email

June 18, 2020

Sue Kelly is great. Alway's a pleasant and courteous visit when dealing with Sue Kelly. I've dealt with her since she was at Honda of Kingston. I arrived early and she ca More

by snapperearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Kelly
Jun 18, 2020 -

Lia Honda of Kingston responded

Thank you so much for your wonderful feedback! Your safety is of the utmost importance to us, and we are delighted to know that Sue took exceptional care of you throughout the entirety of your visit! It is our pleasure to serve you in any way possible. Please let us know how Sue and the team may be of further assistance to you in the future!

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