Lia Honda of Kingston
Kingston, NY
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Leasing a 2020 Fit Shane guided us through the process, and made it as easy as could be. Things have to be handled differently with the pandemic, and what could have be Shane guided us through the process, and made it as easy as could be. Things have to be handled differently with the pandemic, and what could have been a hassle was a breeze. We took care of most everything over the phone and online, and were only at the dealership for an hour or so. Everything went smoothly; we said goodbye to out 2017 Fit, and drove off in a brand new one, as happy as could be. More
Love my new car Because of the Pandemic, I had to purchase a new car online without much human contact, but Shane Masterson at Lia Honda made me feel like he was righ Because of the Pandemic, I had to purchase a new car online without much human contact, but Shane Masterson at Lia Honda made me feel like he was right there with me throughout the whole process. He responded quickly to all my questions, whether I emailed him or texted his phone.over the course of several days while I researched my options and made up my mind. I love the new car and feel I got the best deal possible. More
Ernestina Carosella is a terrific sales consultant My previous Honda was unfortunately involved an accident. Although that vehicle was expertly repaired by Lia Honda of Kingston, I decided to purchase My previous Honda was unfortunately involved an accident. Although that vehicle was expertly repaired by Lia Honda of Kingston, I decided to purchase a 2020 Civic Hatchback Sport so I’d feel more secure going forward. Sales consultant Ernestina Carosella guided me through the challenging transition to a new vehicle with a high degree of professionalism and patience. She helped locate the car I wanted, walked me through the financial transaction and patiently demonstrated the new car’s features. At no time did I feel pressured to make a quick buying decision or purchase add-on products I didn’t need. Overall, working with Ernestina and the Lia Honda staff was the best dealer buying experience I’ve ever had. More
Always well taken care of at Lia Honda After moving into the beautiful, spacious, and spotless new digs on East Chester Street in Kingston, I know that every single person who works there b After moving into the beautiful, spacious, and spotless new digs on East Chester Street in Kingston, I know that every single person who works there breathed huge sighs of relief, and probably even thought they'd passed on and gone to heaven. Anyway, for customers it is a pleasure to be there as well, and the staff in the service area are more than equal to the quality and amenities of the building itself. On my two most recent visits I was assisted by Debra Gambino, who I knew only by sight before, and she was absolutely on top of everything that was going on as well as being friendly, professional, and relaxed - a soothing combination for worried car owners, for sure! I would like to point out that no one makes fun of my somewhat damaged 2012 Odyssey with 260,000 miles, treating it as carefully as all the beautiful new vehicles on the lot. Prices for honest and competent car repair are no joke these days, so when a person can leave feeling safe and satisfied at least that everything was done to a 'T', it is a big relief. On my last visit on a Friday I had to leave my car since parts needed to be ordered. I was warned it could take until the following Thursday to have them shipped and installed. On Saturday I got a call from the Service Dept. saying that my car was ready... it had been prepped Friday afternoon with the defective parts removed to be ready for repair, the new ones had been expedited, a technician had come in at FIVE IN THE MORNING to install them, and I could pick it up! I was thrilled, and only a little disappointed because - as my loaner car for the expected week I'd have to wait - I had been given a brand-spanking-new 2020 CRV with 24 miles on the odometer! SWEET. Lia Honda, Kingston, NY: Please check them out, and say hello to Debra for me! More
My First Honda I am so glad that I got to work with Mike Markota and Shealyn on the purchase of my 2020 Honda Ridgeline RTL-E. Shealyn was my first contact and kept I am so glad that I got to work with Mike Markota and Shealyn on the purchase of my 2020 Honda Ridgeline RTL-E. Shealyn was my first contact and kept me informed throughout the entire process, she was quick to respond to my numerous questions, and keep my updated on inventory that was available. Mike was fantastic, he made sure all my questions were answered, and took the time required to educate me on the many features that the Ridgeline has to offer. He was very knowledgeable about the product, and really made the entire research and purchase phase enjoyable. Thanks Lia Honda for giving me a great vehicle at a fair price. More
The standard of service is very high. The service representative, whose name I think is Rob, related to me in a very gentlemanly way, which I appreciated a lot. Also, he was very knowledg The service representative, whose name I think is Rob, related to me in a very gentlemanly way, which I appreciated a lot. Also, he was very knowledgable and has excellent communication skills. More
Excellent experience Being my first time to ever to Lia Honda, I can say the service was great. Bringing my 2004 Civic which really needed attention, Jared Stoutenburg an Being my first time to ever to Lia Honda, I can say the service was great. Bringing my 2004 Civic which really needed attention, Jared Stoutenburg and the rest were quick to help, with a professional and great attitude. No getting jerked around here, and the cost came in below estimate. More
Excellent and friendly service at Lia recently (just before a vacation trip). Susan Kelly, who was my service representative, was knowledgeable and very helpful! very happy with all aspects (price, qua before a vacation trip). Susan Kelly, who was my service representative, was knowledgeable and very helpful! very happy with all aspects (price, quality, etc.) of my recent service appointment for my 2016 HRV More




