Lia Honda of Kingston

SUE KELLY IS OUTSTANDING Sue Kelly recently did a great job in assisting me with getting repair work done on my Honda Accord. As always, Sue was very helpful, very polite, and Sue Kelly recently did a great job in assisting me with getting repair work done on my Honda Accord. As always, Sue was very helpful, very polite, and very professional. She is a main reason I have continued to be Honda of Kingston Service Dept. Customer for many years. More

Inspection As usual thorough as can be. In and out super fast. Staff is always friendly,knowledgeable. Hourly Labor rates are industry standard but Lia Honda As usual thorough as can be. In and out super fast. Staff is always friendly,knowledgeable. Hourly Labor rates are industry standard but Lia Honda always aims to please. More

Professional and pleasant Debora and Sue Always are professional and pleasant when I come in or call for service. They make sure I am aware of whatever is needed to keep my veh Debora and Sue Always are professional and pleasant when I come in or call for service. They make sure I am aware of whatever is needed to keep my vehicle in top shape so that I am safe and my passengers are also. More

Very knowledgeable service staff I have chosen to use Honda Service in Kingston for many years now. I find the staff very trustworthy and highly competent. Debra Gambino was a gem in I have chosen to use Honda Service in Kingston for many years now. I find the staff very trustworthy and highly competent. Debra Gambino was a gem in helping me understand my last service and arranging for a loaner car because the work was going to take a lot of time and I live a good distance away. Sue Kelly is always fabulous as well. My cars have been well cared for and I would not consider going any where else. More

Sale was great, service afterwards terrible I wrote a review of the sale right afterwards, as I had a great experience with that. Update - 2 months after getting the car, we had an issue with t I wrote a review of the sale right afterwards, as I had a great experience with that. Update - 2 months after getting the car, we had an issue with the AC. I contacted the service department, and was told that it was no longer under warranty. Upon checking state law afterwards, discovered that while the original 36 month/36k miles warranty was up, lemon law states that cars over 36k miles but under 80k miles have a 60 day/3000 miles warranty that should have covered this. I am disappointed with their service especially after having a good experience with the sale. Would recommend anybody looking for a new car have it thoroughly checked by an outside mechanic before purchase. More

Impressive I had a extremely good first experience, from the phone call to the service to the check out. Rob delt with me the entire and I was extremely impresse I had a extremely good first experience, from the phone call to the service to the check out. Rob delt with me the entire and I was extremely impressed with his quality of care. He made the experience a five star and I would bring it back to him any time. Thank you Rob and Honda service team. More

Helpful and efficient As I was coming into Kingston I realized my car was having a problem, so I drove straight to Honda service. It was shortly before closing time but as As I was coming into Kingston I realized my car was having a problem, so I drove straight to Honda service. It was shortly before closing time but as usual Debra Gambino got one of the service techs to take care of it quickly and cheerfully. I wasn’t made to feel like it was an imposition. Luckily it was something simple and soon I was on my way feeling relieved and appreciative. Donna Carpinelli More

The Best I have been having my CRV and Civic serviced at Kingston (prior to LIA) for may years, Sue is always friendly, knowledgeable and spot right-on every t I have been having my CRV and Civic serviced at Kingston (prior to LIA) for may years, Sue is always friendly, knowledgeable and spot right-on every time. Debbie Gambino has also assisted me and another gentleman (however I don't recall his name), too. All three have worked together as a team to assure all of my concerns are taken care of respectfully and professionally. Even when I call in or drop by for a emergency repair. They schedule my appointments immediately and Sue has made arrangements for a courtesy car when my CRV needed to remain at the shop overnight. Thank you for all that you do. They are true team players with the right mix of professionalism and humor. There is still that needed human touch at LIA HONA of Kingston. Wini H. More

Sue kelly Sue Kelly is a gem. Serviced our van and called promptly. She has been steadfast for 25 years and deserves a plaque! She has one but needs another wit Sue Kelly is a gem. Serviced our van and called promptly. She has been steadfast for 25 years and deserves a plaque! She has one but needs another with the right number of years! More