
Lia Honda of Kingston
Kingston, NY
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Sue Kelly is the Best!! As you can see from the title Sue Kelly is the best! We have two Honda Accords and she is the go-to-person at Lia Honda of Kingston at 708 Broadway. S As you can see from the title Sue Kelly is the best! We have two Honda Accords and she is the go-to-person at Lia Honda of Kingston at 708 Broadway. She is knowledgeable, very accommodating, and pleasant to work with. She is definitely an asset to Lia Honda's business!!!! More
Review of service experience I just want to tell you if you don't already know that Sue Kelly is a fabulous employee who is always polite and helpful and her knowledge and experie I just want to tell you if you don't already know that Sue Kelly is a fabulous employee who is always polite and helpful and her knowledge and experience at Honda unsurpassed. She is an invaluable employee whom customers love and she is one of the reasons I keep coming back to Honda for the servicing of my vehicles. More
Honda is the best! I own two Hondas and without Sue Kelly's help I'd be lost. Her knowledge of Hondas is unmatched. She is polite, professional, knowledgeable and frie I own two Hondas and without Sue Kelly's help I'd be lost. Her knowledge of Hondas is unmatched. She is polite, professional, knowledgeable and friendly. She even had a treat for my schnauzer! More
Purchase of my 2017 Honda Pilot John Hutton is clearly the Honda MVP- this sale wouldn't have happened without him. But many thanks to Anna-Stesia for completing the deal - she did John Hutton is clearly the Honda MVP- this sale wouldn't have happened without him. But many thanks to Anna-Stesia for completing the deal - she did a great job introducing me to the new Pilot. I very much appreciated her support. More
Excellent Service Sue Kelly is always friendly, professional, and efficient in handling my Honda automotive service needs. Her knowledge and experience are evident in t Sue Kelly is always friendly, professional, and efficient in handling my Honda automotive service needs. Her knowledge and experience are evident in the top-quality customer service that she provides. More
Friendly and Professional I came in for an oil change and a small problem with my brakes. I was working with Susan Kelly, who was very friendly and competent throughout. I got I came in for an oil change and a small problem with my brakes. I was working with Susan Kelly, who was very friendly and competent throughout. I got none of the slimy vibe you often get from car shops; overall the place seemed very honest and professional. Would highly recommend. More
Oil change and unexpected maintenance needed Right from the start of my visit Susan Kelly was a wonderful, caring, and understanding professional. I dropped my car off for an oil change and she k Right from the start of my visit Susan Kelly was a wonderful, caring, and understanding professional. I dropped my car off for an oil change and she kindly informed me that I was overdue for 120k service. We started discussing prices and how necessary it was and she was more than happy to work with me and provide the best option both mechanically and financially. Additionally as my car was being serviced the mechanic found additional maintenance that needed to be done to the car to keep in shape and safe to drive. Once again Susan tackled the problem in an amazing fashion and helped me set up a timeline to get all the work done that would keep my car operating safely and not break my budget! I wouldn't bring my car anywhere else! More
Good experience Sue Kelly, once again, made my service experience an excellent one. She is the reason I am a returning customer. Yesterday I made a last minute call Sue Kelly, once again, made my service experience an excellent one. She is the reason I am a returning customer. Yesterday I made a last minute call for an oil change, and she fit me in, PLUS arranged for my air bag to be changed. Sue is always friendly, efficient and making sure the customers are top priority. Sue is the employee all employers should be so lucky to have. More
Good experience. It was a pleasure to do business with Susan Kelly. She was very professional and caring. I will continue to be a customer for a long time. It was a pleasure to do business with Susan Kelly. She was very professional and caring. I will continue to be a customer for a long time. More
Check. SRS light Brought car in because Honda Pilot SRS light came on indicating air bags wouldn't work. Had a 10:30 appointment and car was looked at as soon as I br Brought car in because Honda Pilot SRS light came on indicating air bags wouldn't work. Had a 10:30 appointment and car was looked at as soon as I brought it in. Problem was found within half an hour and had the part was ordered. Very efficient and very friendly! More