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Lia Hyundai Albany

Albany, NY

4.7
829 Reviews

945 Central Ave

Albany, NY

12205

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Showing 829 reviews

December 01, 2025

Top notch service with a smile to match. I'll definitely be bringing my car back to this service department. More

by Karpzilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josephine Calabro , Timothy Karpowitz
Dec 02, 2025 -

Lia Hyundai Albany responded

Karpzilla, Thank you for sharing your experience. We’re delighted to know the service was top notch and delivered with a smile. It’s wonderful to hear you’ll be returning, and we look forward to welcoming you back to the service department.

November 25, 2025

sales guy was good, had car less than a week and the wiring harness for the brake light kept making the dash light come on and off, replaced the bulb and it kept doing the same thing. talked with the sa More

by crabieapple24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Vital, Paolo Albanese
Nov 29, 2025 -

Lia Hyundai Albany responded

Gabrielle, I'm truly sorry for the frustration you experienced with the brake light issue and how it was handled. This falls short of the service we're committed to providing. I'd like to personally review the details of your visit and ensure this is taken care of properly. Please reach out to me directly at your earliest convenience. Seth Nicoli Fixed Operations Director Lia Auto Group snicoli@liacars.com 518-458-2277 ext. 2510

November 23, 2025

Tim was so pleasant and efficient. I was in and out quickly. The waiting room is clean and bright and I had a good cup of coffee on a chilly morning. Thanks for the great service. More

by mjudyl64
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Nov 24, 2025 -

Lia Hyundai Albany responded

Thank you for recognizing Tim's excellent service. We're pleased to hear he provided you with efficient care and made your visit smooth. We appreciate you noticing the details that go into creating a comfortable experience, from our waiting area to the complimentary coffee. Your feedback means a great deal to us.

November 10, 2025

Michael carpenter was pleasant and made sure I was able to get what I needed for my car More

by Phyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter, Timothy Frank
Nov 12, 2025 -

Lia Hyundai Albany responded

Thank you for your positive review! We are glad that Michael took great care of you and your automotive needs. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

November 06, 2025

Another excellent experience at Lia Hyundai. Tim Frank as always was kind, listened, gave me peace. Very patient as well! All employees from the minute I pulled in till I left was very friendly, More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees I encountered were so professional and kind. , Mike Carpenter, Timothy Frank
Nov 06, 2025 -

Lia Hyundai Albany responded

Nancy, Tim Frank takes pride in listening and being patient, and he'll be so pleased to know he continues to deliver. We're also glad our whole team treated you with friendliness and care throughout your visit. Thanks for sticking with Lia Hyundai!

November 05, 2025

Me and my family have bought at least a dozen cars from them and it was always a good experience. They go out of their way to make sure you’re satisfied. Especially Nicholas Szakolczay who has helped me on More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Bhatti, Nicholas Szakolczay, Paolo Albanese
Nov 06, 2025 -

Lia Hyundai Albany responded

John, Thank you for your continued trust and loyalty! We’re honored to have helped your family with so many vehicles over the years. Nicholas Szakolczay is a true asset to our team, and we’re thrilled to hear he’s consistently delivered excellent service. We look forward to many more great experiences together!

October 30, 2025

LiaHyundai is a Dealership that I would recommend. There staff are pleasant and work at fitting your wants in a vehicle. Great job More

by arthurjerome518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlyn Bendick
Oct 31, 2025 -

Lia Hyundai Albany responded

Arthur, Thanks so much for recommending us! We're so glad our staff was pleasant and helped you find a vehicle that fits your wants. That's exactly what we aim for. We appreciate your business at Lia Hyundai of Albany!

October 22, 2025

Michael Carpenter was great to deal with. He answered all my questions. I wish the oil change could be done a little faster. More

by dryan9988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Oct 23, 2025 -

Lia Hyundai Albany responded

Michael takes pride in being helpful and answering questions thoroughly. We hear your concern about oil change speed and will work on improving that. Thank you for your business!

October 21, 2025

My experience was amazing the worker that I dealt with Faiz was awesome and helped answer all of my questions. He helped make the experience of purchasing my first car a lot less nerve wracking. More

by kendall.lapham10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter, Faiz Mandozai
Oct 22, 2025 -

Lia Hyundai Albany responded

Kendall, We're thrilled Faiz was awesome and helped make your first car purchase less nerve-wracking. His dedication to answering all your questions is exactly what we value. Congratulations on your first car, and we appreciate your business!

October 14, 2025

Claudio Montano was my salesperson at Lia. He was very courteous, he knew his stuff from selling to the features on the car. Highly recommend. More

by frisk455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Montano, Shawn Vital
Oct 15, 2025 -

Lia Hyundai Albany responded

Thank you for leaving Claudio this positive review! We are so glad that he took great care of you and he will be honored to have earned your kind recommendation. Congratulations on your new vehicle!

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