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Lia Hyundai Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
800 Reviews
Call Dealership (518) 320-7235
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945 Central Ave

Albany, NY

12205

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Showing 800 reviews

February 23, 2024

Karen Kingsley helped my purchase and I can’t express my appreciation more. She was always attentive on any inquiries about the car I was looking for, responsive, and caring. More

by ylee01091
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
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Feb 26, 2024 -

Lia Hyundai Albany responded

Thank you for this absolutely amazing review of Karen! We're thrilled to know how pleased you were with Karen's support. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Hyundai!

February 15, 2024

Our salesman Shawn was fantastic, Very friendly, knowledgeable and not pushy at all. He had our vehicle ready to go. More

by Tree1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vital
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Feb 15, 2024 -

Lia Hyundai Albany responded

Thank you for your 5-star rating! We are glad that Shawn was both kind and helpful throughout your visit. We greatly appreciate the opportunity to work with you. Wishing you the safest of travels- on behalf of the entire team!

February 08, 2024

Professional, courteous and efficient service by John king. Our car was worked on quickly and ready when promised. More

by jojobarry1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
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Feb 12, 2024 -

Lia Hyundai Albany responded

Thanks for taking the time to review your service experience! We're happy John handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Lia Hyundai for all your automotive needs.

February 07, 2024

The best experience we ever had buying a car. The service was outstanding. Everyone was so nice and made us feel welcomed. We will be back! More

by Diane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haris Bhatti, Cassandra Storm, Emily Triplett
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Feb 12, 2024 -

Lia Hyundai Albany responded

Thanks so much for your stellar review, Diane! Nothing means more to us than your satisfaction, so we're pleased our team did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Hyundai!

February 06, 2024

My service advisor was Casandra Rancourt. She was very helpful and considerate. I am completely satisfied with the attention that she gave me/ More

by csteche1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casandra Rancourt
Report | Print
Feb 12, 2024 -

Lia Hyundai Albany responded

Thanks for letting us know how satisfied you were with Casandra's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as outstanding!

February 04, 2024

Lia Hyundai of Albany is a phenomenal dealership. The service department is seamless from check in to leaving. Working with John King was delightful. More

by Clmillett20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Report | Print
Feb 06, 2024 -

Lia Hyundai Albany responded

Thank you for your trust in our service team! We're happy John provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

February 02, 2024

Personal attention by staff. Reliable and trusted service. The service area itself is clean and comfortable . More

by hornsbymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
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Feb 06, 2024 -

Lia Hyundai Albany responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service.

January 30, 2024

I have always serviced my 2017 Elantra with the dealer. I now have 169,000 miles and have spent less than $1,000 on repairs other than normal maintenance on a car of this age. I have been using LIA Hyundai More

by Larry C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
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Feb 01, 2024 -

Lia Hyundai Albany responded

Larry, thank you for telling us why you like working with Timothy! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for maintaining your Kona and Elantra. We look forward to ensuring more high quality service at your next appointment!

January 21, 2024

Cassandra Storm was a pleasure to work with. I new everything I wanted and got it! It took one day to get my new car. Cassandra new what she was doing and answered every question I asked. More

by tim.geddis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Blancha, Cassandra Storm, Emily Triplett
Report | Print
Jan 23, 2024 -

Lia Hyundai Albany responded

Tim, thanks for taking a moment to give us the highlights of your dealership experience with Cassandra! We're delighted she was committed to your complete satisfaction. Congrats on the new Hyundai! Best wishes for pleasant travels in your future, from the whole team at Lia Hyundai!

January 19, 2024

We had recently visited Lia Hyundai to have our car serviced. Timothy walked us through everything we needed to have done, our wait wasn't long at all and the service was great! We then had to go back More

by Chrisnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Report | Print
Jan 19, 2024 -

Lia Hyundai Albany responded

Thank you, Chris! We're pleased you had another great service experience with us, and that Timothy made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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