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Lia Hyundai Albany

Albany, NY

4.8
792 Reviews

945 Central Ave

Albany, NY

12205

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Showing 792 reviews

September 20, 2023

Speedy service in a delightful environment. I appreciated all my questions being answered in depth as it was a very tough day for me overall. Cassandra Storm was wonderful and efficient. She we More

by etice1285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell King, Cassandra Storm, Emily Triplett
Sep 21, 2023 -

Lia Hyundai Albany responded

Great! Thanks so much for your thoughtful feedback. We're glad Cassandra took the time to address your needs and interests to ensure a truly satisfying dealership experience. We graciously look forward to working with you again some day!

September 20, 2023

John King did a very nice job. All was taken care of for the service of my vehicle. The wash job however, could have been a bit better. My back window was only half washed. More

by estringer1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John King
Sep 21, 2023 -

Lia Hyundai Albany responded

Thanks for taking the time to review your service experience! We're happy John handled your visit with great care and diligence. Please accept our sincere apologies for the inconvenience of the half-washed window. We have already shared your feedback with our service team. See you next time!

September 09, 2023

Great experience purchasing my leased vehicle with Karen (sales)and Emily (finance). Everything was easy and efficient. More

by rc7654
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Triplett, Karen Kingsley
Sep 12, 2023 -

Lia Hyundai Albany responded

Thanks for taking a moment to give us the highlights of your dealership experience with Karen and Emily! We're delighted they were there for you every step of the way. Congrats on buying your leased Hyundai! Best wishes for amazing travels in your future, from the whole team at Lia Hyundai!

September 02, 2023

Seamless and friendly staff. The price is transparent and the process is quick. I would highly recommend Lia Hyundai More

by Tuan Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Montano, Emily Triplett
Sep 07, 2023 -

Lia Hyundai Albany responded

Tuan, thank you for sharing your thoughts on working with our team! We're thrilled their support helped to make this experience pleasant and painless. Congratulations on purchasing your new Hyundai! Best wishes for amazing travels, from the whole team at Lia Hyundai!

August 30, 2023

I had a positive, professional experience with John King in the service department. He’s patient, organized, polite, and friendly. The waiting area (I was there for a recall) was clean and offered beverages More

by olliedawg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Aug 30, 2023 -

Lia Hyundai Albany responded

Olliedawg, thank you for stopping by to let us know how happy you were with John's assistance! We're pleased he provided you with a supportive and thorough experience. We look forward to making your next appointment just as reliable. See you next time!

August 28, 2023

Timothy Frank! ! Excellent!!! Always a pleasure to deal with!!!! Thanks so much!!!! Would highly recommend! More

by dpagnanella1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Aug 30, 2023 -

Lia Hyundai Albany responded

Thank you for sharing some positive feedback about Timothy! Nothing means more to us than your complete satisfaction, so we're glad Timothy did everything he could to ensure an exceptional service visit for your Hyundai. Thank you for choosing Lia Hyundai for your automotive needs!

August 10, 2023

Efficient, organized , accurate. I would not have changed a thing about my visit to Lia Hyundai. More

by johnhurley006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Aug 10, 2023 -

Lia Hyundai Albany responded

Thanks for the 5-star review, John! We're very pleased to know your service advisor made sure everything was done to your complete satisfaction. Thank you for choosing Lia Hyundai for your automotive needs!

August 06, 2023

Everyone, especially Karen Kingsley was so helpful in my car buying experience. The professionalism and friendliness that I experienced was beyond compare. I would definitely refer friends and family to L More

by douglasb32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Triplett, Karen Kingsley
Aug 08, 2023 -

Lia Hyundai Albany responded

That's wonderful! We're so happy Karen provided you with a smooth and seamless transaction. Thanks for letting us know how satisfied you were with the entire experience. Congrats on the new Hyundai! We wish you all the best in your upcoming journeys, from the whole team at Lia Hyundai!

August 04, 2023

Excellent. I am only writing more because you require it which I think is stupid. More

by mpdibart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Blancha, Claudio Montano, Emily Triplett
Aug 04, 2023 -

Lia Hyundai Albany responded

Congratulations on your new Hyundai! We're so pleased our team made sure your experience was pleasant and smooth. Best wishes for awesome travels in your future, from all of us at Lia Hyundai!

August 02, 2023

Professional representatives. Not pushy. Salesmen are knowledgeable. Good after sale service offerings (free oil change and tyre rotation for the duration of the lease) More

by Sam Salem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Montano
Aug 02, 2023 -

Sam Salem responded

Professional representatives. Not pushy. Salesmen are knowledgeable. Great after-sale service offerings (free oil change and tyre rotation for the duration of the lease)

Aug 03, 2023 -

Lia Hyundai Albany responded

Sam, thank you for letting us know how satisfied you were with your dealership experience! We're delighted you enjoyed working with our team to close the deal on your new Hyundai. Congratulations! Best wishes for awesome travels in your future, from all of us at Lia Hyundai!

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