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Lia Hyundai Albany

Albany, NY

4.8
805 Reviews

945 Central Ave

Albany, NY

12205

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Showing 805 reviews

July 24, 2023

John was a pleasure to deal with. He explained everything and got me out quickly. Thank you. More

by searon121802001
Service Communication
Recommend Dealer
Yes
Employees Worked With
John King
Jul 27, 2023 -

Lia Hyundai Albany responded

Thanks for letting us know how happy you were with John's assistance! We're glad he handled your service needs with great care and efficiency. Safe travels until we may be of service to you again!

July 22, 2023

Honest service department and Michael Carpenter was a pleasant thorough Service Advisor. Kept me informed of my car service needs and was not pushy. Repairs were expensive but very pleased with the ti More

by Samster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jul 24, 2023 -

Lia Hyundai Albany responded

Great! We're so happy Michael handled your visit with great care and a sense of urgency to make this a convenient experience. We wish you the safest of travels until we see you again!

July 20, 2023

Had purchased a vechile previously from Lia Hyundai traded it in last fall for another Hyundai but at a different dealership my mistake came back for servicing on the new vecjile and plan to stay. More

by EPERRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter, Jack Ketzer
Jul 20, 2023 -

Lia Hyundai Albany responded

Hey, we're so happy to have you back! Nothing means more to us than your complete satisfaction, and our team will work diligently to make sure you and your Hyundai are well taken care of. We wish you safe travels until your next appointment!

July 20, 2023

Shawn Vital and the Sales Manager did an excellent job of representing the dealership; Were flexible in reaching an agreement; More

by Rgw6904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Vital
Jul 24, 2023 -

Lia Hyundai Albany responded

Thanks for your thoughtful feedback on Shawn! We're pleased he provided you with a supportive and stress-free dealership experience. Congrats on your new Hyundai! Best wishes for amazing travels, from everyone at Lia Hyundai!

July 04, 2023

The Hyundai team was professional and excellent, especially Wayne Hopwood, lease consultant, who was awesome!!! More

by kincaidp56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood, Emily Triplett
Jul 07, 2023 -

Lia Hyundai Albany responded

Thanks for stopping by to share positive feedback on working with Wayne and Emily! We're delighted their support made your leasing experience a breeze. Congratulations on your new vehicle! Best wishes for awesome travels this summer, from everyone at Lia Hyundai!

July 01, 2023

Excellent service, good customer service I love to be there always. Nice waiting lounge , for u to relax whiles waiting More

by danmakgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Jul 07, 2023 -

Lia Hyundai Albany responded

Thank you for taking a moment to review your service visit! We're happy you found comfort in our lounge while our team took excellent care of your vehicle. We hope to make your next appointment just as convenient!

June 29, 2023

Shane Dobert was very professional and helpful during my service.he also helped me find the right color for my vehicle. More

by garyevans01012017
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane Dobert , Seth Nicoli
Jun 30, 2023 -

Lia Hyundai Albany responded

Gary, thanks for stopping by to share some positive feedback on this experience! We're glad Shane provided some genuine insight to help you make decisions about your vehicle. We hope you'll continue to choose Lia Hyundai for your automotive needs. See you next time!

June 27, 2023

Very helpful, respectful, and courteous. They don't push unneeded or wanted service on you. Keep you very well informed while work is being completed. More

by Chrisv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Larry Salisbury
Jun 28, 2023 -

Lia Hyundai Albany responded

Chris, thanks for taking a moment to review our service department at Lia Hyundai! We're so pleased Larry provided you with exceptional service. We look forward to ensuring the same stress-free circumstances at your next appointment!

June 27, 2023

I had a great experience with the sales representative Karen Kingsley purchasing my car. Karen and Emily Triplett were very helpful with the anxiety I was experiencing making such a huge purchase. I reall More

by lthrasher1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Seth Nicoli, Emily Triplett, Karen Kingsley
Jun 28, 2023 -

Lia Hyundai Albany responded

Thank you for taking a moment to recognize the excellence of our team! We're thrilled Karen, Emily, and Seth provided you with a supportive and seamless buying experience. Congrats on the new ride! We wish you many happy travels this summer, from everyone at Lia Hyundai!

June 25, 2023

Very friendly and knowledgeable. Helped me every step of the way above and beyond what I expected. Thank you Christophe Eanes for the ease of the experience. More

by Dano824
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Eanes, Emily Triplett
Jun 26, 2023 -

Lia Hyundai Albany responded

Dano, thank you for taking a moment to give credit to Christophe for providing you with this amazing experience! We're delighted his assistance made this experience a breeze. Congratulations! We wish you all the best in your upcoming travels, from all of us at Lia Hyundai!

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