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Lia Hyundai Albany

Albany, NY

4.8
805 Reviews

945 Central Ave

Albany, NY

12205

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Showing 805 reviews

June 24, 2023

New service customer in for anti-theft system recall of 2020 Elantra GT. Appointment made through HyundaI. Same-day service appointment! Took less than an hour. Michael Carpenter provided excellent service More

by jrunfola
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jun 26, 2023 -

Lia Hyundai Albany responded

Thanks so much for the thoughtful feedback! We're so happy you enjoyed our facility as well as some phenomenal service from Michael and our team. We hope you'll continue to choose Lia Hyundai for all your automotive needs!

June 20, 2023

Bought my 2nd car 2021 from Lia Hyundai Albany and l’ll buy any future cars here also! Service is fantastic! Professional, friendly and timely. Timothy Frank is terrific and explains everything very cle More

by Laura
Workmanship
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Jun 21, 2023 -

Lia Hyundai Albany responded

Your awesome review just made our day, Laura! Thank you for letting us know how pleased you've been with Timothy's assistance whenever you visit us. We're honored by your loyalty, and we hope to always have your confidence in our team. Thanks for always choosing Lia Hyundai!

June 11, 2023

I have been coming here since 2016. Service has always been prompt and reasonable. Service reps are knowledgeable and know their business well. More

by flebitz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jun 13, 2023 -

Lia Hyundai Albany responded

Thank you for your thoughtful review and for your years of continued business in our service department! We're glad our team has always provided you and your vehicles with the best care and communication. We hope you'll continue to choose Lia Hyundai for your automotive needs!

June 07, 2023

Great people and experienced. Based on issue I had was able to diagnose and find the solution. More

by khisraw Ahmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jun 08, 2023 -

Lia Hyundai Albany responded

Khisraw, thank you for taking the time to recognize our service team with the honor of your thoughtful feedback! Your complete satisfaction is the reason we do what we do. We look forward to serving you again some day. Thanks for choosing Lia Hyundai!

June 01, 2023

Had a recall to fix and added an oil change while I was there to save time More

by Mlmnbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Jun 02, 2023 -

Lia Hyundai Albany responded

Thanks for letting us know our team provided you with a thorough service visit! We look forward to more opportunities to be of service to you, so please don't hesitate to call when you should need our assistance. Safe travels until next time!

June 01, 2023

I wasn’t sure if I was going to buy a car but Wayne Hopwood was so pleasant and told us all about the car and that’s how I purchased a car. More

by Maryandboys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood ?? ????????
Jun 02, 2023 -

Lia Hyundai Albany responded

Great! Thank you for sharing your 5-star review of Wayne and your dealership experience. We're delighted he gave you all the insight and support you needed to make this deal happen. Congratulations! We wish you all the best in your journeys to come, until our paths cross again!

May 19, 2023

Karen Kingsley at LIA Hyundai was patient, kind, and knowledgeable. She got me the best deal possible on a new lease, within my budget. I highly recommend giving her your business! More

by Camilledelongis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
May 24, 2023 -

Lia Hyundai Albany responded

Hey, Camille! Thank you for sharing your thoughtful feedback on leasing a new Hyundai with Karen. Karen is such a great person to work with, and we're delighted you got to experience that. Congratulations! We hope you love the new vehicle, and we wish you all the best in your travels ahead, from all of us at Lia Hyundai!

May 18, 2023

Service department is horrible - will never answer the phone and they are the most dishonest people I've ever met. Don't buy cars here and don't get it service here. More

by afshin.yamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth Nicoli
May 25, 2023 -

Lia Hyundai Albany responded

We’re sorry to hear your experience did not meet expectations. Your Goodwill case with Hyundai is still under review by the manufacturer. If you have any questions or concerns, you can reach me at 518-458-2277 or email me directly at snicoli@liacars.com for more information. Sincerely, Seth Nicoli Service Manager Lia Hyundai of Albany

May 16, 2023

The service dept. was courteous and quick to diagnose the problem with my car. They were quick to provide me with a loaner car, and they repaired my car in a timely fa More

by Jafo3006
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Salisbury
May 17, 2023 -

Lia Hyundai Albany responded

Thanks for your fantastic feedback, Jafo! We're thrilled to know how happy you were with the assistance of Anthony and Wayne to get you into your new Palisade. Congratulations! We wish you all the happiness in your adventures to come, from the whole team at Lia Hyundai!

May 15, 2023

I needed to get 2 recalls fixed on my car, along with my inspection and emissions. Scott Valet was my service advisor. He was very pleasant and accommodating. The guy who fixed my recalls had three other re More

by Bnlee30
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Valet
May 17, 2023 -

Lia Hyundai Albany responded

Thank you so much, Brandy! We're happy Scott handled your recall service visit with great care and transparency, to safely return you to the road in a timely manner. We look forward to making your next appointment just as pleasant. See you then!

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