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Lia Hyundai Albany

Albany, NY

Overview
Reviews
Vehicles
4.8
792 Reviews
Call Dealership (518) 320-7235
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945 Central Ave

Albany, NY

12205

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Showing 792 reviews

April 14, 2023

Larry Salisbury took care of helping me with my car that was towed to the shop. Repairs were made quickly and he also arranged for a Lyft so I could pick up my car. Very satisfied with the visit. More

by DF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Salisbury
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April 13, 2023

Always excellent service. Michael Carpenter is the friendliest! Never suggests more costlier services than what is needed. More

by Papa Dukes 1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
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April 03, 2023

James Grady did a great job. Easy to work with during the buying and delivery process. More

by CarBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Grady
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Apr 04, 2023 -

Lia Hyundai Albany responded

Thank you for stopping by to give credit to James for his efforts to provide you with a successful and smooth purchase process! We're so happy your experience was worthy of a 5-star review. Congratulations on your new Hyundai! We wish you all the best in your upcoming journeys, from the whole team at Lia Hyundai!

March 27, 2023

My experience with Karen Kingsley was a breath of fresh air! She actually listened to my needs and showed me exactly what she had to mach them. She was very thoughtful and helpful. She should train others More

by ptempleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
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Mar 29, 2023 -

Lia Hyundai Albany responded

Your awesome review just made our day! Thanks for stopping by to give credit to Karen for her outstanding support during your dealership experience. Congratulations, from the whole team! We wish you all the best in your journeys to come, until we see you again some day!

March 23, 2023

The sales person. Karen kingsley was very nice polite and informative. Very knowledgeable on the car i was looking at. More

by Bslofsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen kingsley
Report | Print
Mar 24, 2023 -

Lia Hyundai Albany responded

Thank you for sharing positive feedback on your experience with Karen! Your total satisfaction means everything to us, so we're delighted Karen made sure your wants and needs were thoroughly addressed. Congrats on your new Hyundai! We wish you nothing but happiness in your upcoming journeys, from everyone at Lia Hyundai!

Mar 24, 2023 -

Bslofsky responded

Bslofsky@yahoo.com

March 11, 2023

The technician at Lia Hyundai, Shane Dobert, listened to my concerns about a stalled car and communicated throughout the day. Great service! More

by K Harbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
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Mar 13, 2023 -

Lia Hyundai Albany responded

K, thanks for the stellar review of Shane! We're happy Shane provided you with an attentive and thoughtful service experience to take care of your stalled vehicle. Your complete satisfaction means everything to us and we hope to have more opportunities to serve you in the future. Thank you for choosing Lia Hyundai for your automotive needs!

March 05, 2023

My experience with Lia Hyundai of Albany was the best! Cassandra Storms is a wonderful salesperson and an asset to the dealership. She is a pleasure to work with and made the whole car shopping process ea More

by Kris L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Storms, Emily Triplett
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Mar 06, 2023 -

Lia Hyundai Albany responded

Kris, thank you for sharing the highlights of your dealership experience with Cassandra and Emily! We're absolutely delighted to know how pleased you were with the patient and seamless service with which you were provided. We hope you're loving the new-to-you Hyundai, and we wish you all the best in your travels to come, until our paths cross again!

March 04, 2023

Shane was very helpful and explained everything to me about my service. He was also very friendly More

by Pmreinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Mar 06, 2023 -

Lia Hyundai Albany responded

Thanks so much for your positive feedback on Shane! Your satisfaction is our top priority, so we're always open to more opportunities to make your service visits more convenient, valuable, and reliable. Don't hesitate to give us a call when we may assist you again. Thank you for choosing Lia Hyundai!

March 03, 2023

Larry Salisbury of Lia was very professional and polite. I enjoyed dealing with him, very pleasant gentlemen. More

by Slender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Salisbury
Report | Print
Mar 06, 2023 -

Lia Hyundai Albany responded

Slender, it's so nice to read your review of Larry! Thank you for your kind words. Larry is a fantastic person to work with and we're glad you got to experience such a high level of service. We hope to make your next appointment just as outstanding!

March 02, 2023

Timothy Frank was great. Even arranged for a ride home so I wouldn't have to wait there. Very responsive More

by piRate$21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
Report | Print
Mar 03, 2023 -

Lia Hyundai Albany responded

That's wonderful! Thanks for letting us know how much you appreciated Timothy's assistance. It's our pleasure to make your visits as convenient as possible. We hope you won't hesitate to give us a call when Timothy and the Lia Hyundai team can help you with anything else. See you next time!

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