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Lia Hyundai Albany

Albany, NY

4.8
807 Reviews

945 Central Ave

Albany, NY

12205

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Showing 807 reviews

April 27, 2023

Excellent service, clean functional facility, and friendly, competent, professional and helpful staff, particularly Mike Carpenter More

by neh.esq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
April 26, 2023

This will be our second time leasing a vehicle from Lia Hyundai, and again we have had a great experience. Caitlyn was extremely helpful and knowledgeable. We never felt swayed or pressured into anything. More

by Mbondoa17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlyn Bendick
April 22, 2023

I brought my 2020 Hyundai Venue to Lia because there had been a recall. Michael Carpenter was the person who checked me in and very thoroughly explained what was going to be done and how long it would proba More

by parick18
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
April 19, 2023

Albany Lia Hyundai service department very friendly and professional. Timothy Frank was very friendly, knowledgeable and explained everything very thoroughly. More

by grmbarb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
April 19, 2023

Had a great experience at Lia Hyundai, Claudio Montano had me test driving the car I came to see quickly and made the whole process smooth and efficient! More

by Gd12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudio Montano
April 14, 2023

Larry Salisbury took care of helping me with my car that was towed to the shop. Repairs were made quickly and he also arranged for a Lyft so I could pick up my car. Very satisfied with the visit. More

by DF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Salisbury
April 13, 2023

Always excellent service. Michael Carpenter is the friendliest! Never suggests more costlier services than what is needed. More

by Papa Dukes 1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
April 03, 2023

James Grady did a great job. Easy to work with during the buying and delivery process. More

by CarBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Grady
Apr 04, 2023 -

Lia Hyundai Albany responded

Thank you for stopping by to give credit to James for his efforts to provide you with a successful and smooth purchase process! We're so happy your experience was worthy of a 5-star review. Congratulations on your new Hyundai! We wish you all the best in your upcoming journeys, from the whole team at Lia Hyundai!

March 27, 2023

My experience with Karen Kingsley was a breath of fresh air! She actually listened to my needs and showed me exactly what she had to mach them. She was very thoughtful and helpful. She should train others More

by ptempleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
Mar 29, 2023 -

Lia Hyundai Albany responded

Your awesome review just made our day! Thanks for stopping by to give credit to Karen for her outstanding support during your dealership experience. Congratulations, from the whole team! We wish you all the best in your journeys to come, until we see you again some day!

March 23, 2023

The sales person. Karen kingsley was very nice polite and informative. Very knowledgeable on the car i was looking at. More

by Bslofsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen kingsley
Mar 24, 2023 -

Lia Hyundai Albany responded

Thank you for sharing positive feedback on your experience with Karen! Your total satisfaction means everything to us, so we're delighted Karen made sure your wants and needs were thoroughly addressed. Congrats on your new Hyundai! We wish you nothing but happiness in your upcoming journeys, from everyone at Lia Hyundai!

Mar 24, 2023 -

Bslofsky responded

Bslofsky@yahoo.com

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