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Lia Hyundai Albany

Albany, NY

Overview
Employees
Reviews
Vehicles
4.7
832 Reviews
We are a Hyundai Dealership that provides the "family" atmosphere you can only find at the Lia family of dealerships. From sales to service to parts, you will find your experience here courteous, friendly and informative. Come visit or call us for a VIP appointment on your next dream vehicle today!
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945 Central Ave

Albany, NY

12205

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Showing 832 reviews

June 07, 2023

Great people and experienced. Based on issue I had was able to diagnose and find the solution. More

by khisraw Ahmadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
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Jun 08, 2023 -

Lia Hyundai Albany responded

Khisraw, thank you for taking the time to recognize our service team with the honor of your thoughtful feedback! Your complete satisfaction is the reason we do what we do. We look forward to serving you again some day. Thanks for choosing Lia Hyundai!

June 02, 2023

I wasn’t sure if I was going to buy a car but Wayne Hopwood was so pleasant and told us all about the car and that’s how I purchased a car. More

by Maryandboys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Hopwood ?? ????????
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Jun 02, 2023 -

Lia Hyundai Albany responded

Great! Thank you for sharing your 5-star review of Wayne and your dealership experience. We're delighted he gave you all the insight and support you needed to make this deal happen. Congratulations! We wish you all the best in your journeys to come, until our paths cross again!

June 01, 2023

Had a recall to fix and added an oil change while I was there to save time More

by Mlmnbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
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Jun 02, 2023 -

Lia Hyundai Albany responded

Thanks for letting us know our team provided you with a thorough service visit! We look forward to more opportunities to be of service to you, so please don't hesitate to call when you should need our assistance. Safe travels until next time!

May 19, 2023

Karen Kingsley at LIA Hyundai was patient, kind, and knowledgeable. She got me the best deal possible on a new lease, within my budget. I highly recommend giving her your business! More

by Camilledelongis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley
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May 24, 2023 -

Lia Hyundai Albany responded

Hey, Camille! Thank you for sharing your thoughtful feedback on leasing a new Hyundai with Karen. Karen is such a great person to work with, and we're delighted you got to experience that. Congratulations! We hope you love the new vehicle, and we wish you all the best in your travels ahead, from all of us at Lia Hyundai!

May 18, 2023

Service department is horrible - will never answer the phone and they are the most dishonest people I've ever met. Don't buy cars here and don't get it service here. More

by afshin.yamin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Seth Nicoli
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Lia Hyundai Albany responded

We’re sorry to hear your experience did not meet expectations. Your Goodwill case with Hyundai is still under review by the manufacturer. If you have any questions or concerns, you can reach me at 518-458-2277 or email me directly at snicoli@liacars.com for more information. Sincerely, Seth Nicoli Service Manager Lia Hyundai of Albany

May 16, 2023

The service dept. was courteous and quick to diagnose the problem with my car. They were quick to provide me with a loaner car, and they repaired my car in a timely fa More

by Jafo3006
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Salisbury
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May 17, 2023 -

Lia Hyundai Albany responded

Thanks for your fantastic feedback, Jafo! We're thrilled to know how happy you were with the assistance of Anthony and Wayne to get you into your new Palisade. Congratulations! We wish you all the happiness in your adventures to come, from the whole team at Lia Hyundai!

May 16, 2023

I needed to get 2 recalls fixed on my car, along with my inspection and emissions. Scott Valet was my service advisor. He was very pleasant and accommodating. The guy who fixed my recalls had three other re More

by Bnlee30
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Valet
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May 17, 2023 -

Lia Hyundai Albany responded

Thank you so much, Brandy! We're happy Scott handled your recall service visit with great care and transparency, to safely return you to the road in a timely manner. We look forward to making your next appointment just as pleasant. See you then!

May 13, 2023

Very friendly staff, clean facilities, easy in easy out. Tim Frank was professional and friendly. More

by Leggett55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Frank
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May 15, 2023 -

Lia Hyundai Albany responded

Great! Thanks for sharing positive feedback on your visit with Timothy. Your total satisfaction means so much to us, so we're very pleased Tim provided you with a convenient and friendly service experience. We look forward to making your next appointment just as outstanding!

May 10, 2023

Very approachable person when providing service. . explained in detail what was wrong with my car More

by Rodrigo
Recommend Dealer
Yes
Employees Worked With
Tim
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May 15, 2023 -

Lia Hyundai Albany responded

Rodrigo, thanks for sharing some positive feedback about your service visit! Nothing means more to us than your total satisfaction, so we're pleased to know our team handled your Hyundai's services with great care. Looking forward to ensuring the same circumstances at your next appointment!

May 10, 2023

Sales rep, Karen Kingsley extremely professional and kind. Dealership service excellent! I will return to Lia again. More

by Lily f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Kingsley , Desitin Baker, Nicholas Singaro
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May 10, 2023 -

Lia Hyundai Albany responded

Hi, Lily! Thank you for taking a moment to recognize Karen's exceptional service with your 5-star review. We're absolutely delighted you enjoyed your dealership experience. Congratulations on the new Hyundai! We wish you nothing but joy and satisfaction in all your travels to come, from everyone at Lia Hyundai!

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