Lia Hyundai Albany

Unprofessional Dealership of all time . .Customer service is Horrible . Parts and Service as well you can never talk to the right person they just transfer you to anyone and if you're lucky .Customer service is Horrible . Parts and Service as well you can never talk to the right person they just transfer you to anyone and if you're lucky to get the person you are trying to reach its days later Even tried calling Chris the General Manager and guess what His Voicemail is full can't leave a message . How do you conduct your Business. Never again will I or my family Deal with this Dealership More

Finally someone seems to know what they're doing with a Hundai Electric car, a kona. Chris is wonderfully knowledgeable and willing to share his knowledge. Tim got the paperwork through quickly. All and Hundai Electric car, a kona. Chris is wonderfully knowledgeable and willing to share his knowledge. Tim got the paperwork through quickly. All and all an easy, helpful and xxxx good lot! Thanks. More

Best car-buying experience I have ever had! Wayne's swift response to my initial call made me feel confident that we would soon have the electric vehicle of our dreams. He spent basically the w Wayne's swift response to my initial call made me feel confident that we would soon have the electric vehicle of our dreams. He spent basically the whole day with us, guiding us through the entire process, answering our questions, and addressing concerns that came up along the way. Haris and Daniel were also super helpful and connected us with a bank that made sense for us. No "hard sell" tactics or shady stuff like I have experienced at other dealerships. They even let us bring our dogs in. A fantastic experience all-around. Thank you! More

The service was excellent, but on the correspondence they keep putting the wrong name. My last name is not Sanders. The service advisor Timothy Frank was pleasant and very knowledgeable. keep putting the wrong name. My last name is not Sanders. The service advisor Timothy Frank was pleasant and very knowledgeable. More

Brian Secord showed me the photos that indicated I needed a wheel alignment, (Cool new feature -- just drove into the service area.) I had come in for my 45,000 mile service, so we added the wheel alignmen a wheel alignment, (Cool new feature -- just drove into the service area.) I had come in for my 45,000 mile service, so we added the wheel alignmenrt to it. Car drives better now. More

Quick seamless transaction. Everyone one I dealt with were friendly and knowledgeable excellent customer service were friendly and knowledgeable excellent customer service More

Brian Secord, my service advisor, was just great. He was very busy and it looked like they were short. Brian got me in and out quicker than I expected. He remained friendly and professional throughout. I very busy and it looked like they were short. Brian got me in and out quicker than I expected. He remained friendly and professional throughout. I can't say enough good things about this dealership - everyone is always very nice and my service visits are always pleasant. Thanks Brian and Lia Hyundai!! More

Terrible service department. Used to be great! Called to have a tire looked at on my 2021 Santa Fe Calligraphy (2nd car bought from Lia). One tire is losing air regularly and service department said the can have a tire looked at on my 2021 Santa Fe Calligraphy (2nd car bought from Lia). One tire is losing air regularly and service department said the can’t get me in for 3 weeks! xxx !! Unacceptable since I’m using the car for a trip sooner than that! Even explained that to service xxxxx and all she had for me was “sorry, that’s the best I can do” Screw you Lia! Service is your money maker and you’ve lost me for future sales and service! More