Lia Hyundai Albany

Quick seamless transaction. Everyone one I dealt with were friendly and knowledgeable excellent customer service were friendly and knowledgeable excellent customer service More

Brian Secord, my service advisor, was just great. He was very busy and it looked like they were short. Brian got me in and out quicker than I expected. He remained friendly and professional throughout. I very busy and it looked like they were short. Brian got me in and out quicker than I expected. He remained friendly and professional throughout. I can't say enough good things about this dealership - everyone is always very nice and my service visits are always pleasant. Thanks Brian and Lia Hyundai!! More

Terrible service department. Used to be great! Called to have a tire looked at on my 2021 Santa Fe Calligraphy (2nd car bought from Lia). One tire is losing air regularly and service department said the can have a tire looked at on my 2021 Santa Fe Calligraphy (2nd car bought from Lia). One tire is losing air regularly and service department said the can’t get me in for 3 weeks! xxx !! Unacceptable since I’m using the car for a trip sooner than that! Even explained that to service xxxxx and all she had for me was “sorry, that’s the best I can do” Screw you Lia! Service is your money maker and you’ve lost me for future sales and service! More

Worst service ever. A month ago I had my 2018 Tucson (which I bought from them) towed there because it would not start. 2 weeks later they finally looked at it and told me the issue was the battery and (which I bought from them) towed there because it would not start. 2 weeks later they finally looked at it and told me the issue was the battery and installed a new one. 3 days later I hav3 the same issue with the car not starting. I had the vehicle towed back there and have been waiting 2 weeks to have it looked at. Called and was told they didn't know when they would be able to get to it. I know this will be the end of my relationship with this dealership. Recommend others do the same. More

I arrived at the dealership at the appointed time and was greeted by Laura Traudt, a service writer. While she entered the required information into the computer the service manager Ronald Draves stopped to greeted by Laura Traudt, a service writer. While she entered the required information into the computer the service manager Ronald Draves stopped to introduce himself and to see the all was going smoothly. He then escorted me to a new SUV loaner car. At the end of the day I returned and received my car. a perfect service appointment. It's also nice to stop in any time and receive a courtesy car wash. More

Great service and the staff definitely treats you like family. I have been to many Nissan dealerships and this one is the place to be... family. I have been to many Nissan dealerships and this one is the place to be... More

I just got stopped by a NYS Trooper to let me know that my drivers side brake light was out. So since I was close I decided to go over to the dealer to get it taken care of. They were busy and I didn't hav my drivers side brake light was out. So since I was close I decided to go over to the dealer to get it taken care of. They were busy and I didn't have an appointment but Brian Secord was able to get me in and out in a short amount of time. I was very appreciative. This is my 3rd Sonata from Lia, so obviously I am very satisfied with the service I receive here. More

The first evening there, we were able to test drive the vehicle we traveled an hour to see. No one would talk deal as they all seemed like they want to go home. Tried to purchase the car two days later and vehicle we traveled an hour to see. No one would talk deal as they all seemed like they want to go home. Tried to purchase the car two days later and all they could do is give us the run around. Another dealer sold us a car two days after that, the way all dealers should behave! More