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Lia Hyundai Albany

Albany, NY

4.8
794 Reviews

945 Central Ave

Albany, NY

12205

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Showing 794 reviews

July 14, 2021

Excellent on time service. Car ready in time promised. Clean comfortable waiting room. My Santa Fe was taken right in the repair area. Brian Secord was courteous and professional. More

by jmeisner52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Jul 21, 2021 -

Lia Hyundai Albany responded

Thank you for taking the time to share your positive experience! Your safety and satisfaction are of the utmost importance to us, and we are delighted that Brian got your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We wish you the safest of travels, and we hope to see you again the next time you are in need of automotive service.

Jul 21, 2021 -

jmeisner52 responded

Thanks

July 02, 2021

My dealings with Ralph Simeone were very enjoyable, not only was he pleasant to work with but he got me a better deal than I was hoping for. He was fast and efficient. I will be dealing with Ralph for all More

by Everlastingshine2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jul 04, 2021 -

Lia Hyundai Albany responded

Congratulations on your new vehicle! We are overjoyed that Ralph could be of assistance to you and provide you with the perfect vehicle, deal, and overall experience! He will be honored to know how greatly you valued his efforts, and we wish you the safest of travels until we meet again!

June 28, 2021

I have been dealing with Lia Hyundai for the last 10 years and have always been sAtisfied with their service. Brian Secord waited on me when we arrived and the job was done in the time frame given to m More

by Maryann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Jun 29, 2021 -

Lia Hyundai Albany responded

Maryann, Thank you so much for your wonderful review. We are so appreciative of your continued business, and we are thrilled that we could consistently provide you with the quality service that you so much deserve. Offering thorough and efficient service is so important to us, and we will certainly provide you with nothing less in the years to come!

June 24, 2021

I recently purchased a pre-owned Hyundai Elantra from Lia Hyundai of Albany. My salesman, Jordan Vanauken, provided excellent customer service and was very courteous! I was quite unfamiliar with the car buyi More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Vanauken
Jun 29, 2021 -

Lia Hyundai Albany responded

Mel, Thank you for taking the time to share this wonderful review! We are overjoyed that Jordan could put you at ease and make your overall experience both smooth and successful! We thank you for allowing us to assist you with this special purchase, and we congratulate you on your new Hyundai Elantra- on behalf of Jordan and the entire team!

June 22, 2021

Mr. Desitin Baker has been our sales representative for two cars leased at Lia Hyundia. We are very satisfied with our experience with him. More

by Gerry
Recommend Dealer
Yes
Employees Worked With
Desitin Baker
Jun 29, 2021 -

Lia Hyundai Albany responded

Gerry, We are so appreciative of your repeat business, and we are thrilled that Desitin could provide you with a 5-star experience once again! We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your new vehicle- on behalf of Desitin and the entire team!

June 22, 2021

I am not sure whom I dealt with and thus far, my experience is not complete. I am still waiting on my backup camera to be installed. When that is done and depending upon how long it takes, will dete More

by Asvab7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 29, 2021 -

Lia Hyundai Albany responded

Thank you for taking the time to share this positive rating. We appreciate your business and hope to hear from you again soon. Please don't hesitate to give us a call if there is ever anything more that our team may help you with!

June 15, 2021

Mike Carpenter is my go-to guy in Lia's Hyundai Service Department. He is all the things you would expect a customer service professional to be: knowledgeable, thorough, considerate of my time, and pays at More

by fragola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jun 29, 2021 -

Lia Hyundai Albany responded

Thank you for leaving Mike this excellent review. He will be honored to hear of your very kind words and to know how confident you are in his efforts. Offering quality and efficient service is always our goal, and we are certain that Mike will provide you with nothing less in the future!

June 14, 2021

I recently bought a Tucson from Lia Hyundai of Albany. Daniel Louer was courteous and professional, I was very pleased with the whole experience. Thank you! More

by Karenavincent514
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Louer
Jun 29, 2021 -

Lia Hyundai Albany responded

Karena, Congratulations on your new Hyundai Tucson! We are overjoyed that Daniel could be of assistance to you and provide you with a 5-star experience! We greatly appreciate the opportunity to serve you, and we can't wait for you to enjoy your new ride!

June 11, 2021

I had the good fortune of working with Ralph Simeone during a recent purchase from LIA Hyundai. I had some idea of what I was looking for, but Ralph helped out enormously by listening to my situation an More

by Herb W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Simeone/Mike Thwaits
Jun 29, 2021 -

Lia Hyundai Albany responded

Herb, Thank you for taking the time to share this excellent review! We are overjoyed that Ralph could make things happen for you and seamlessly and successfully get you into the perfect ride! We wish you the warmest congratulations on your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

May 27, 2021

Mike Carpenter was the service representative who took care of me yesterday when I brought my car in for service. He was very professional. Thank you More

by Wrestling1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
May 27, 2021 -

Wrestling1! responded

I find the service is very good at Lia Hyundai

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