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Lia Hyundai Albany

Albany, NY

4.8
800 Reviews

945 Central Ave

Albany, NY

12205

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Showing 800 reviews

March 05, 2021

I was recently in for an oil change and tire rotation I am always pleased to have Brian Secor as my service advisor hes honest and knows his products ..Kudos Brian to you and the team !!! You got 5 stars More

by Apriljos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secor, Jon Hover, Edward Kosek, Ken Horne, Dylan Waldron, Sebastian Job, Darryl Cross
March 03, 2021

Recently bought a 2018 Hyundai Elantra GT Sport from Lia. As an out of town buyer they worked to get everything ready so the final process was a cinch. Car is just as promised and xxxxxxto Daniel Louer his e More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Louer
March 03, 2021

Just purchased a 2021 Hyundai Tucson. Worked with Ralph Simeone and he could not have been more pleasant or knowledgeable. I honestly would not have looked at a Hyundai had my husband not purchased his Hy More

by Soxfan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph,Simeone
March 02, 2021

Fast, easy to schedule appointment for the service I needed. Service tech Brian Secord is always nice to work with, great job with getting my car done quickly. More

by Michndavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
February 21, 2021

Mike Carpenter was very nice and kept me in the loop the whole time. If the customer service experience was like this everywhere, the pandemic would be a lot easier to deal with. More

by Nestlebosco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Winne, Haris Bhatti, Mike Carpenter
February 13, 2021

Brian was very courteous and had my car service done Brian was very courteous and had my car service done quickly and outlined service required in the future. It would be a pleasure to to have Brian as More

by patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
February 04, 2021

As usual I had excellent service at Lia. I came in without an appointment and Brian Secord was able to help get the car diagnosed and fixed in an hour and a half and he was able to find a discount for More

by Kathy C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Feb 09, 2021 -

Lia Hyundai Albany responded

Kathy, thank you for taking the time to share your experience. We are pleased to know that Brian has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

January 28, 2021

We had to get a newer car as our 2005 Honda was getting on the higher end of mileage. We appreciated the help of Lynne Miller in connecting us to a sales executive at Lia Hyundai. Our sales executive, Jim More

by Dotcomlil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynne Wood and Jessica in Finance, Jim Sadlemire
Jan 28, 2021 -

Lia Hyundai Albany responded

Thank you for your time and your kind review. We are pleased to hear that our team was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

January 23, 2021

Mike Carpenter was awesome! Great communication throughout the process. Would certainly recommend going to Lia and asking for Mike! Warranty service was handled without an issue and they covered More

by JRTaxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jan 28, 2021 -

Lia Hyundai Albany responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Mike was so positive. We look forward to seeing you again when it is time for your next service.

January 09, 2021

I have been going to Lia Hyundai for 2 years now and every maintenance check I have is done by professionals. My recent visit I was assisted by Mike Carpenter who is extremely helpful, accommodating and More

by Rhea Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jan 11, 2021 -

Lia Hyundai Albany responded

Rhea, thank you for sharing this kind review with us. We appreciate your loyalty. Mike will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

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