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Lia Hyundai Albany

Albany, NY

4.8
800 Reviews

945 Central Ave

Albany, NY

12205

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Showing 800 reviews

January 09, 2021

Mike Carpenter is the best. Very professional and courteous throughout the duration of my 2 visits to Lia Hyundai. Thank you very much Mike. George F. More

by moondoggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jan 11, 2021 -

Lia Hyundai Albany responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Mike. We look forward to seeing you again when your vehicle is ready for its next service.

January 07, 2021

Mike Carpenter Was extremely friendly, professional, efficient and effective. We were very pleased with how he treated us and how thoroughly he assisted us. He definitely provided us with five star se More

by Mellissa L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jan 08, 2021 -

Lia Hyundai Albany responded

Mellissa, thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Mike. We look forward to seeing you again when your vehicle is ready for its next service.

January 05, 2021

Honest ServiceI had an appointment at Lia Hyundai on Honest Service I had an appointment at Lia Hyundai on December 30, 2020 for an intermittent problem with my turn signals, which failed to make a clic More

by ASSETCORP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Jan 08, 2021 -

Lia Hyundai Albany responded

Thank you for sharing this kind review with us. Mike will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

January 01, 2021

Unexpected visit to LIA with a giant screw in my tire. I was warmly greeted and unfortunately for Me the screw was too close to the sidewall. They had my exact tire in stock. Price was fair and it only too More

by Hallux62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Ketzer
Jan 08, 2021 -

Lia Hyundai Albany responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.

December 29, 2020

Brian Secord in the service department was great! I was in and out and back on the road in no time. Great place to take your Hyundai for servicing. More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Jan 08, 2021 -

Lia Hyundai Albany responded

Jon, thank you for your time and feedback. We are happy to hear that your vehicle was back on the road so quickly. We look forward to seeing you again when your car is ready for its next service.

December 16, 2020

Good evening, I was very thankful when I called on December 15, Lia Hyundai was able to assist me.. Thanks to Mike Carpenter...Thanks again More

by Goodbee1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Secord, Mike Carpenter
Dec 22, 2020 -

Lia Hyundai Albany responded

Thank you for sharing your positive experience! We look forward to serving your automotive needs in the future.

December 15, 2020

The sales rep was very friendly and listened to what I was looking for. The process was smooth and quick. Thanks to Jim Sadlemire for professional assistance. More

by tagnsue
Recommend Dealer
Yes
Employees Worked With
Jim Sadlemire
Dec 22, 2020 -

Lia Hyundai Albany responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Jim took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

December 08, 2020

BEST car buying experience I've had so far! Dan Louer was very helpful and we got the deal done fast and we were on our way with our new car! I would highly recommend giving Lia Hyundai (and Dan) your busine More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Louer
Dec 22, 2020 -

Lia Hyundai Albany responded

Michelle, excelling in customer service is very important to the whole Lia Hyundai Albany family. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that Dan has provided your best car buying experience thus far and hope to see you in the future.

December 04, 2020

Once again I was very satisfied with Frank Goergen. He was able to get me in at the last minute for an oil change and new air filter for my 2016 Sonata. I walk with a couple of canes and he was able to as More

by maddybabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Goergen
Dec 22, 2020 -

Lia Hyundai Albany responded

Maddy, we would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

November 25, 2020

Brought my Tucson in for an oil change and set up appointment for the recent recall, Mike Carpenter was there to assist me and was polite and courteous, he made the process smooth and welcoming, I wi More

by johnamodio43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Dec 02, 2020 -

Lia Hyundai Albany responded

John, thank you for taking the time to share your experience. We are pleased to know that Mike has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

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