Back

Lia Hyundai Albany

Albany, NY

4.8
792 Reviews

945 Central Ave

Albany, NY

12205

Directions

By Type

Showing 792 reviews

December 04, 2020

Once again I was very satisfied with Frank Goergen. He was able to get me in at the last minute for an oil change and new air filter for my 2016 Sonata. I walk with a couple of canes and he was able to as More

by maddybabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Goergen
Dec 22, 2020 -

Lia Hyundai Albany responded

Maddy, we would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

November 25, 2020

Brought my Tucson in for an oil change and set up appointment for the recent recall, Mike Carpenter was there to assist me and was polite and courteous, he made the process smooth and welcoming, I wi More

by johnamodio43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Dec 02, 2020 -

Lia Hyundai Albany responded

John, thank you for taking the time to share your experience. We are pleased to know that Mike has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

November 22, 2020

Brian in service was helpful and very resourceful. He is courteous towards the customers. I was impressed with how clean the waiting areas were and will return again. More

by Lovely red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Dec 02, 2020 -

Lia Hyundai Albany responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

November 21, 2020

New to the Albany area. I was very impressed with the professionalism at LIA and my advisor Frank. Everything was covid compliant. Very efficient staff and I was very satisfied. Fair prices. Glad I found More

by Hallux62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Goergen
Dec 02, 2020 -

Lia Hyundai Albany responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience with Frank. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

November 19, 2020

The staff in service department is very professional and courteous I love coming to Lia Hyundai. Lia Hyundai I have faith in their dealership and management staff More

by Goodbee1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desitin Baker, David Bedian, Jack Ketzer
Dec 02, 2020 -

Lia Hyundai Albany responded

Thank you for your time and for your loyalty to Lia Hyundai of Albany over the years. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

November 10, 2020

Mike Carpenter was extremely friendly and courteous. I always have a good experience with the service department and they are super fast. They're always accommodating to your needs. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
November 09, 2020

Brian always does a good job making sure my vehicle is taken care of in a timely manner. If any issues arise, he is upfront at telling me what they are and how we can address them. More

by ThomasGilluley92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Nov 10, 2020 -

Lia Hyundai Albany responded

Thomas, thank you for taking the time to share your experience with us. We are pleased to know that Brian has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality. We look forward to serving your future automotive needs.

November 03, 2020

Convenient service. They're thorough and trustworthy. Easy check-in and they take the time to explain everything that you need serviced on your car. More

by blakhawx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Nov 10, 2020 -

Lia Hyundai Albany responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. We look forward to serving your automotive needs in the future.

October 30, 2020

My advisor was great. Service was great! Very professional and willing to help. My vehicle was done when it was supposed to be and my concerns were taken care of. I couldnt be happier! More

by Nai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secore
October 28, 2020

Always great service. On time. Quality work! Brian Secord, my service rep, reviewed all the work & pricing before the work began and promised me when the car would be done. And it was ready when prom More

by KMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
...
30
...