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Lia Hyundai Albany

Albany, NY

4.8
792 Reviews

945 Central Ave

Albany, NY

12205

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Showing 792 reviews

October 23, 2020

Mike Carpenter was very helpful and made sure I knew how the service was going. I appreciate his professionalism and his willingness to help me get my car fixed. I’m very happy I choose to get my repair don More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Oct 28, 2020 -

Lia Hyundai Albany responded

Thank you for your time and kind review. We are pleased to hear that you had such a positive experience with the Mike. We look forward to working with you again in the future.

October 16, 2020

Daniel Louer was great! Very knowledgeable and helpful! I live outside of NY state and he was excellent at working with my insurance agent to make sure I could take the car home asap! More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Louer
Oct 19, 2020 -

Lia Hyundai Albany responded

Jon, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Daniel will be especially happy to hear that you were completely satisfied with his customer service.

October 10, 2020

For the last 10 years, I have been bringing my Hyundais back to Lia when they need service. After a quick reception, I am able to sit and enjoy a cup of coffee or walk around the lot dreaming of my next " More

by mwillett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Oct 13, 2020 -

Lia Hyundai Albany responded

Thank you for your very kind review and loyalty. We are pleased to hear that Mike was able to help you with your vehicle service and keep you comfortable while you waited. We look forward to seeing you again when your Hyundai is ready for its next service. Enjoy!

September 27, 2020

Brian Secord in the Service Department was excellent, Brian Secord in the Service Department was excellent, answering all my questions getting my driver side mirror and passenger seat repaired 9/25/2020 More

by Nannette
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Sep 28, 2020 -

Lia Hyundai Albany responded

Nannette, thank you for sharing this kind review with us. Brian will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

September 20, 2020

Brian Secord did a great job with assisting us with the oil change and replacing windshield wipers. We are very happy with the service and hope to look at a new car next year More

by tweetieboncaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desitin Baker, Edward Kosek, Jim Sadlemire
Sep 24, 2020 -

Lia Hyundai Albany responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! We look forward to serving your automotive needs in the future.

September 19, 2020

Brian Secord in the service department was excellent, answering all my questions. Highly rated not only Brian but also my overall service experience. Better yet 70,000 mile check was free. More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Sep 21, 2020 -

Lia Hyundai Albany responded

Pete, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience with Brian. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

September 19, 2020

Brian Secord did an excellent job replacing my radio. The work was done on time, my car was cleaned and the unit has worked perfectly. Pete More

by pdo850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Sep 24, 2020 -

Lia Hyundai Albany responded

Thank you for sharing this kind review with us. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your automotive needs!

September 16, 2020

Michael Reaulo made the car-buying experience as painless as possible, which is much appreciated. No pressure, he just made sure I was able to get what I came for and was ready to pick up when expected. Over More

by kman12208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Reaulo
Sep 21, 2020 -

Lia Hyundai Albany responded

We are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Michael will be thrilled to hear your kind words.

September 11, 2020

Mike Carpenter was so welcoming and pleasant. I was able to stop in within 30 minutes of calling. My car was well cared for, and my concern about a problem with my tire pressure was resolved at no cost to m More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carpenter
Sep 14, 2020 -

Lia Hyundai Albany responded

RC, thank you for taking the time to share your experience with us. We are pleased to know that Mike has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

September 08, 2020

Brian Secord did a fantastic job with getting my oil Brian Secord did a fantastic job with getting my oil changed and getting my yearly inspection done. He is always very friendly and does his job very More

by J-Kovalcik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Secord
Sep 11, 2020 -

Lia Hyundai Albany responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Brian was so positive. We look forward to seeing you again when it is time for your next service.

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