
Lia Hyundai Albany
Albany, NY
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Z The only issue that presented was from the financial dept. I signed all the paper work and the copies were all given to me. A few days later I recei The only issue that presented was from the financial dept. I signed all the paper work and the copies were all given to me. A few days later I received a phone call from Randy telling me I needed to sign a paper that I had not signed. I told him I would be in on Wed because the car needed to be repaired, it was brought from Massachusetts with a scuff marks on it on the drivers side bumper. He said he needed done right away, so Monday morning he came to my job and I signed the paper. Later that day I checked my copies and yes I had signed the same paper in his office. I called Randy because I noticed there was a rate increase in the car payment amount. He said it was because the banks name was not on the form I signed in his office, and it had to be on there. The increase is minor, I just don't like the way it presented and I told him that. He said he was going to speak to his manager, I have not heard from him again. When I took the car to be repaired I added for him and was told he was not in. My sales person was Terence Baxton I mentioned this incident to him. More
A very good experience buying a car I am very impressed with the professionalism of the Salesman Camron Cimo & Bussiness Manager Randy Winne. They made the buying process very enjoyable I am very impressed with the professionalism of the Salesman Camron Cimo & Bussiness Manager Randy Winne. They made the buying process very enjoyable like it should be. They handled everything from insurance to financing so all I had to do was drive the car home. I have had nightmares at other dealerships purchasing cars for myself or family members & I thought it was part the car buying process. Lia Hyundai really shocked me with there professionalism & the way they made us feel like dealing with family where they really cared . I will recommend them to anyone I no who is looking for a car. More
Vehicle Maintenance I brought my car in for oil change etc. under the maintenance plan. Daryl Cross was very helpful in helping me decide on other maintenance needed at I brought my car in for oil change etc. under the maintenance plan. Daryl Cross was very helpful in helping me decide on other maintenance needed at my visit. I have been very happy with my 2013 Hyundai Elantra and haven't experienced any problems to date. This is the second Elantra I've purchased from Lia. More
Good choice Jusitin Baker guided a lot on choosing the vehicle. I had plan to buy the pre-owned vehicle but after got advice from Desitin, changed my mind to go Jusitin Baker guided a lot on choosing the vehicle. I had plan to buy the pre-owned vehicle but after got advice from Desitin, changed my mind to go with the new vehicle as it comes with a lot of benefits and peace of mind. It is my first vehicle and I am happy with it. Hope Hyundai will support me if i get any issue with my vehicle. Thanks n Regards ARSHAD IQBAL More
Great experience Made appointment online for 8am. 15,000 mile check plus oil change and tire rotation Got there at 7:45am Donald was great. Got me out by 8:00am. Made appointment online for 8am. 15,000 mile check plus oil change and tire rotation Got there at 7:45am Donald was great. Got me out by 8:00am. Took cdta downtown to work and planed to come back at 2:30. Donald called at 1:30 and said all done. Got there at 2:30pm and out by 2:45pm. Very happy! More
Great! Great pricing, engaging and helpful sales team. I've purchased 4 cars from this dealership and this will not be my last. Adam and Terrance are the bes Great pricing, engaging and helpful sales team. I've purchased 4 cars from this dealership and this will not be my last. Adam and Terrance are the best More
Service for my 2016 Hyundai Sonata I took my 2016 Sonata in for its 1st service and Daryl Cross was the service rep. He was very friendly and explained everything to me. I was in and ou I took my 2016 Sonata in for its 1st service and Daryl Cross was the service rep. He was very friendly and explained everything to me. I was in and out very quickly and everything was taken care of in a very professional matter. Daryl showed true professionalism and was very friendly. More
2017 Hyundai Elantra The staff here was friendly, courteous and professional. I walked in with something in mind but after speaking with the sales staff they got me into a The staff here was friendly, courteous and professional. I walked in with something in mind but after speaking with the sales staff they got me into a nicer, newer car with no hassle! More
Purchase of my 2016 Hyundai Tucson Limitied 1.6T I love my new 2016 Hyundai Tucson Limited. The minuet I took it out for a test drive I knew this was exactly what I wanted in a vehicle. It has all I love my new 2016 Hyundai Tucson Limited. The minuet I took it out for a test drive I knew this was exactly what I wanted in a vehicle. It has all the things I wanted, navigation system, heated seats, AC, power seats on driver and passenger side, hands free tail gate, plus a lot more. More
Excellent Customer Service!!! I recently purchased a used 2012 Hyundai Sonata SE 2.0t, let me tell you, I've never had better customer service than here! All of their employees nev I recently purchased a used 2012 Hyundai Sonata SE 2.0t, let me tell you, I've never had better customer service than here! All of their employees never hesitated to help me out and weren't pushy! They even transferred the car from Connecticut and did a complete paint touch up! They really did their best and more to help me out and get me in a car that I love! Special thanks to Alisha who really set the bar for customer service and did more than I could ever expect someone to do! More