
Lia Hyundai Albany
Albany, NY
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thoughts Overall I was very satisfied with John Hover, the salesman. He was knowledgeable and got the info I requested. the price was within my means an I h Overall I was very satisfied with John Hover, the salesman. He was knowledgeable and got the info I requested. the price was within my means an I had a Hyundai befor and was very happy with it. More
2016 Tuscon Selling price established from Edmunds pricing service. Dealer honored price, did not try to upsell. Vehicle was not "detailed" -still finding plastic Selling price established from Edmunds pricing service. Dealer honored price, did not try to upsell. Vehicle was not "detailed" -still finding plastic covers on metal surfaces and had to clean interior windows myself. Items missing at time of pickup obtained and delivered by sales staff More
Customer Care The 1st impression usually is the lasting impression. Mike Waldron was wonderful periodically giving updates, giving explanations & a wonderful 1st im The 1st impression usually is the lasting impression. Mike Waldron was wonderful periodically giving updates, giving explanations & a wonderful 1st impression for Lia Hyundai of Albany. I definitely would not hesitate to go back or recommend Lia largely in part due to Mike Waldron. More
Shannon D They didn't tell me how to use a lot of the accessories. Other than that they were very helpful and nice. I knew exactly what I wanted so it was a ver They didn't tell me how to use a lot of the accessories. Other than that they were very helpful and nice. I knew exactly what I wanted so it was a very easy process More
Great Experience I had a great experience leasing my new 2016 Tucson. Tyler, my sales rep. was very professional and helpful. I am happy to point people I know to Li I had a great experience leasing my new 2016 Tucson. Tyler, my sales rep. was very professional and helpful. I am happy to point people I know to Lia Hyundai for their next car buying experience. More
Car Review Like the Accent very much. A lot of good features. Drives well and has nice pickup. So far so good. Hopefully can say good things down the road. Like the Accent very much. A lot of good features. Drives well and has nice pickup. So far so good. Hopefully can say good things down the road. More
My 2015 Sonata I had a 2011 Sonata and now own a 2015 Sonata that I bring in for service. During that time (and most recently) I deal with Don Mclennan. Don is a tru I had a 2011 Sonata and now own a 2015 Sonata that I bring in for service. During that time (and most recently) I deal with Don Mclennan. Don is a true professional. He takes the time to listen and understand what your concerns are. He is honest and courteous.While waiting for a part to arrive from another dealership, Don kept me apprised of the progress. I would recommend your service center to others More
Buying experience From Don in service to Desitin in sales to Johnathan in finance all were helpful in getting into my new car. Adam in management all were personable a From Don in service to Desitin in sales to Johnathan in finance all were helpful in getting into my new car. Adam in management all were personable and listened to how my life erupted and I was looking for a car to help me with obtaining an identity similar to my needs and wants. More
Z The only issue that presented was from the financial dept. I signed all the paper work and the copies were all given to me. A few days later I recei The only issue that presented was from the financial dept. I signed all the paper work and the copies were all given to me. A few days later I received a phone call from Randy telling me I needed to sign a paper that I had not signed. I told him I would be in on Wed because the car needed to be repaired, it was brought from Massachusetts with a scuff marks on it on the drivers side bumper. He said he needed done right away, so Monday morning he came to my job and I signed the paper. Later that day I checked my copies and yes I had signed the same paper in his office. I called Randy because I noticed there was a rate increase in the car payment amount. He said it was because the banks name was not on the form I signed in his office, and it had to be on there. The increase is minor, I just don't like the way it presented and I told him that. He said he was going to speak to his manager, I have not heard from him again. When I took the car to be repaired I added for him and was told he was not in. My sales person was Terence Baxton I mentioned this incident to him. More
A very good experience buying a car I am very impressed with the professionalism of the Salesman Camron Cimo & Bussiness Manager Randy Winne. They made the buying process very enjoyable I am very impressed with the professionalism of the Salesman Camron Cimo & Bussiness Manager Randy Winne. They made the buying process very enjoyable like it should be. They handled everything from insurance to financing so all I had to do was drive the car home. I have had nightmares at other dealerships purchasing cars for myself or family members & I thought it was part the car buying process. Lia Hyundai really shocked me with there professionalism & the way they made us feel like dealing with family where they really cared . I will recommend them to anyone I no who is looking for a car. More