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Lia INFINITI

Cohoes, NY

Overview
Reviews
Vehicles
4.9
404 Reviews
Call Dealership (518) 213-9242
View Awards

965 New Loudon Rd

Cohoes, NY

12047

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Showing 404 reviews

January 10, 2024

Although i have purchased my vehicle from a different dealer, I always bring my vehicles to Lia Infiniti for services. More

by dmaneen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Sami Da'Wood
Report | Print
Jan 11, 2024 -

Lia INFINITI responded

Thank you for your trust in our service team! We're happy Sami provided you with another thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

Helpful
January 08, 2024

Service rep was very knowledgeable, cordial and helpful. She kept me informed and abreast of service work. More

by Moe Fard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood, Celeste Hill, Michael Bingham
Report | Print
Jan 08, 2024 -

Lia INFINITI responded

Moe, thanks for stopping by to share your 5-star review! We're glad your service advisor addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

Helpful
January 02, 2024

Michael Bingham was very helpful and took the time to explain the issues my car was having. He always responded to my text messages and returned my phone calls. More

by Anna T
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Jan 03, 2024 -

Lia INFINITI responded

Anna, Thank you for your positive review! We are glad that Michael was both helpful and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
December 30, 2023

The best dealership we have ever used, they always go above and beyond! Highly recommend. More

by billy.deorazio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Report | Print
Jan 03, 2024 -

Lia INFINITI responded

Billy, Thank you for your kind review and recommendation! It is an honor to know how confident you are in our efforts. it is our pleasure to serve you, and we look forward to continue providing you with our best care in your visits to come!

Helpful
December 28, 2023

Lia Infiniti always delivers a pleasant experience both in sales and service. I have been doing business with this dealership for 20 years and have two vehicles from Lia Infiniti. More

by AudioArchist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Dec 28, 2023 -

Lia INFINITI responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia INFINITI is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

Helpful
December 28, 2023

Dawn Owens was very helpful and attentive to our needs. Dawn quickly secured the car we requested. More

by dennis9179
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Report | Print
Dec 28, 2023 -

Lia INFINITI responded

Dennis, thank you for sharing your experience with us! We're delighted Dawn handled your wishes with the utmost advocacy and grace. Congrats on the new car! Best wishes for safe and pleasant travels on the road ahead, from everyone at Lia INFINITI!

Helpful
December 26, 2023

Whenever I need service, Mike and Celeste in the Service Department are on top of it. I am very grateful for their professionalism.. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill, Michael Bingham
Report | Print
Dec 28, 2023 -

Lia INFINITI responded

John, thank you for expressing your appreciation of the exceptional service provided to you by Celeste and Michael. We truly appreciate your continued business, and wish you safe travels until we see you again!

Helpful
December 21, 2023

Michael Bingham is very knowledgeable and helpful. He has helped me twice, and has be wonderful both times. He even pulled my car into the garage when it was finished so I didn't have to go out into t More

by pashline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Dec 21, 2023 -

Lia INFINITI responded

We greatly appreciate you taking the time to leave Michael this excellent review and recommendation! We are delighted that Michael consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Helpful
December 07, 2023

Celeste Hill was great. She helped with the issue I had and also explained and suggested additional services but without pushing too much. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Hill
Report | Print
Dec 07, 2023 -

Lia INFINITI responded

Ed, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that Celeste's efforts could meet your satisfaction! We are thrilled to know that she helped with the issue you had, explained it and suggested additional services without being pushy. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Helpful
December 01, 2023

Very professional and interested in what the customer shares. They care and check for satisfaction. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Report | Print
Dec 06, 2023 -

Lia INFINITI responded

Carolyn, Providing quality and efficient service is so important to us here at Lia INFINITI and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they are very professional and interested in what the customers share. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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