Lia INFINITI
Cohoes, NY
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Celeste Hill was great. She helped with the issue I had and also explained and suggested additional services but without pushing too much. She helped with the issue I had and also explained and suggested additional services but without pushing too much. More
Dawn Owen's my sales person was very knowledgeable friendly made the buying experience easy and enjoyable. The entire lia team did a great job. I would highly recommend them and I am definitely looki friendly made the buying experience easy and enjoyable. The entire lia team did a great job. I would highly recommend them and I am definitely looking forward to doing business with them again. More
Celeste Hill and the whole service team was great. They understood the problem, and outlined steps to fix my car. All in a timely manner!. They understood the problem, and outlined steps to fix my car. All in a timely manner!. More
No pressure salesperson. Informative review of options and technology features. Finance manager was very professional. Informative review of options and technology features. Finance manager was very professional. More
The engine on my Infiniti, which I purchased at Lia Infiniti several years ago, seized and had to be towed to Lia Infiniti for repair/replacement. The friendly, professional staff at Lia Infiniti were Infiniti several years ago, seized and had to be towed to Lia Infiniti for repair/replacement. The friendly, professional staff at Lia Infiniti were great to work with. They took care of everything I needed and did a great job. My service advisor, Celeste Hill kept me up to date on what was going on with my car and the status of my repair. She was also instrumental is getting my repair covered under warranty. While I was not pleased with the service from Infiniti Roadside Assistance (which was useless and nonexistent) or from Infiniti's Extended Warranty Program, I could not be happier with the service from Lia Infiniti. They truly care about their customers and go above and beyond to help them. More