Lia INFINITI

Best service ever. Lia Infiniti in Latham is hands down the best service center I've ever used (and I've used multiple in 3 states). The staff is friendly, no one is Lia Infiniti in Latham is hands down the best service center I've ever used (and I've used multiple in 3 states). The staff is friendly, no one is pushy and you get honest assessments and charges for all service there. As long as I live in upstate New York, I will never go elsewhere. Thank you Lia Infiniti! Douglas Walled, MD More

MATT CRAVER is THE BEST!!! This is my second review, since my first was based on my previous experience with three Infiniti vehicles I purchased in the past. This time, I have t This is my second review, since my first was based on my previous experience with three Infiniti vehicles I purchased in the past. This time, I have to share my experience with Matt C from Lia Infiniti. He was extremely knowledgeable in detailing the features of the 2019 Infiniti QX50, was very professional and above all, had such a great personality! We laughed the entire time, talked about our families and it was like having lunch with an old friend again. This was, without question, THE BEST experience I've ever had at any dealership and I've worked with Keeler BMW, Keeler Mercedes, Langan Audi, Jaguar Albany, Cap Cities BMW, New Country Lexus and New Country Porsche!! THE absolute best and of course, working with Steve C, the GM was a pleasure. Jeremy was hilarious too and will guide you through all your finance/ pricing options. In the end, all the paperwork was signed and picking up the new 2019 Infiniti QX50 (obsidian) today!! Can't wait!! If you're looking for a luxury sedan or SUV, please reach out to Matt C at Lia Infiniti and he'll make your experience an amazing one! I couldn't have asked for a better experience, seriously THE best! I walked out of there laughing. : ) More

Awesome Excellent customer service,friendly staff,answered any questions I had.Thanks Jake & Mark you both were very helpful.I would recommend lia they are gr Excellent customer service,friendly staff,answered any questions I had.Thanks Jake & Mark you both were very helpful.I would recommend lia they are great!!! More

They take good care of me at Lia Infiniti All of the people in the service department have taken good care of my vehicles over the years. I have bought three cars from them and always had a go All of the people in the service department have taken good care of my vehicles over the years. I have bought three cars from them and always had a good experience More

Excellent service I reached out to Kevin Carhart as I was interested in a car that was at their facility. I was able to meet with him the following day and ended up pu I reached out to Kevin Carhart as I was interested in a car that was at their facility. I was able to meet with him the following day and ended up purchasing the car that day. There wasn’t any pressure or getting the run around like I have experienced at different dealerships. I will definitely purchase from them again More

Customer and Car service From the time I made my appointment, to the time I picked it up, the service was friendly and so efficient. Lisa was full of personality, always smil From the time I made my appointment, to the time I picked it up, the service was friendly and so efficient. Lisa was full of personality, always smiling and made sure I was satisfied with my car. I was back on two occasions on the same day (one for routine service and another for a tire repair)...so efficient on both occasions! More

Customer Services Lisa Dugan was excellent to work with! She was courteous, efficient, and professional! She met all of my needs and went above and beyond to make me Lisa Dugan was excellent to work with! She was courteous, efficient, and professional! She met all of my needs and went above and beyond to make me feel comfortable with getting a loaner car and returning it. I look forward to working with her again. Laurie M. More

GREAT customer service! I recently took my car to LIA Infiniti for them to identify and possibly fix a problem. From the minute I arrived my experience was superb. They wer I recently took my car to LIA Infiniti for them to identify and possibly fix a problem. From the minute I arrived my experience was superb. They were prompt, curteous and very friendly. After a thorough inspection they determined I did not need further service. And then, to my surprise (and delight), no charge! More

Rate Services Received I have always received excellent service at Lia Infiniti with the help of Lisa Dugan(Service Consultant).Lisa explains everything thoroughly and does I have always received excellent service at Lia Infiniti with the help of Lisa Dugan(Service Consultant).Lisa explains everything thoroughly and does whatever she can along with the Service Dept.,and the attendants to see that your satisfied. More

Auto service I always trust that Lisa Dugan is going to take the time to see to it that all of my auto service is completed. She’s really great to work with and I always trust that Lisa Dugan is going to take the time to see to it that all of my auto service is completed. She’s really great to work with and I prefer dealing with her exclusively! More