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Lia INFINITI

Cohoes, NY

4.8
452 Reviews

965 New Loudon Rd

Cohoes, NY

12047

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Showing 452 reviews

September 05, 2024

Dawn Owen was enthusiastically knowledgeable about the car I drove. She broke down all the features for me so I wasn’t overwhelmed. Then she made the effort to find me a car with the exterior & interior More

by TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Sami Da'Wood
Sep 06, 2024 -

Lia INFINITI responded

Congratulations on your new INFINITI, TC! We're thrilled you enjoyed a pleasant and supportive buying experience with Dawn, and we appreciate your outstanding feedback. We wish many happy travels to you in the new ride, from all of us at Lia INFINITI!

August 27, 2024

Dawn Owens, our salesperson for our last 2 vehicles was once again outstanding with her service to us. She always goes above and beyond to make sure that we are extremely satisfied. More

by Breault96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens
Aug 29, 2024 -

Lia INFINITI responded

Thank you for honoring us with your patronage over the years. We're so pleased Dawn continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Lia INFINITI!

August 23, 2024

Very good Sammy d Fast Said what he would do And did it Lia Latham ny More

by Penny Lee Deere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Aug 27, 2024 -

Lia INFINITI responded

That's great to hear, Penny! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Sami was convenient and straight-forward. See you next time!

August 20, 2024

Sami Dawood was friendly confident and new what he was doing I think he will be an asset to your company This is the third vehicle I have purchased from here and now my son buys here also. Great service More

by justine3usjustine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Aug 21, 2024 -

Lia INFINITI responded

Thank you, Justine! We're pleased you had another great service experience with us, and that Sami made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

August 01, 2024

Mike went above and beyond and made sure to explain each item in detail Excellent customer service More

by Fwynn7285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bingham
Aug 01, 2024 -

Lia INFINITI responded

We're happy you enjoyed an accommodating and thorough visit with Mike! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia INFINITI for the best service!

July 23, 2024

My sales representative William Kane was fantastic. My 2021 QX50 Autograph lease was about to expire an I wanted to lease another one identical to the current. There were no Autograph vehicles on the More

by DGILL1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Kane
Jul 26, 2024 -

Lia INFINITI responded

Thanks for letting us know William provided you with an accommodating and informative dealership experience! Please don't hesitate to get in touch if you should have any other needs or questions. We wish you pleasant travels, from all of us at Lia INFINITI!

July 16, 2024

Excellent service. They take great care of you and always listen to our needs and concerns! They respond quickly and are all very professional More

by Marybeth.Whited
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Willi, Mark Perrotti, Kevin Brooks
Jul 18, 2024 -

Lia INFINITI responded

Thanks for taking a moment to give us the highlights of your dealership experience, Mary Beth! We're delighted our team was committed to your complete satisfaction. Congrats on the new ride! Best wishes for pleasant travels in your future, from the whole team at Lia INFINITI!

July 10, 2024

I had a great experience working with Dawn Owens and the Lia team to purchase my second Infiniti. They were professional, polite, and patient. Once I made a decision, everything went very smoothly and effic More

by larissa.rakoczy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Owens, Mark Perrotti
Jul 11, 2024 -

Lia INFINITI responded

Thanks for letting us know Dawn and our dealership team did a great job, Larissa! Ensuring the utmost attention to your needs is our top priority. We wish you many pleasant travels in your new INFINITI!

July 09, 2024

Outstanding experience with Dominic Casanova at Lia Infiniti. Dominic was well versed in the nuances of each model we were looking at and was eager to find out anything he wasn’t certain of. That AND More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Carhart, Domonic Cassanova
Jul 11, 2024 -

Lia INFINITI responded

Michael, thanks so much for mentioning all the aspects of your dealership experience that stood out. We especially appreciate your kind words and recommendation of Dominic's expertise. Congratulations on your new INFINITI! Enjoy the ride!

July 08, 2024

Sami Dawood, Thank you for your excellent customer service. You took the time in your busy schedule to sit with me and go over the different options to get my car repaired. Thank you for your honesty. More

by sandrapierrelouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Da'Wood
Jul 09, 2024 -

Lia INFINITI responded

Sandra, thanks for the fantastic review of Sami! Sami is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Lia INFINITI!

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