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Lia Nissan of Colonie

Schenectady, NY

Overview
Employees
Reviews
Vehicles
4.9
429 Reviews
Everything we do at Lia Nissan of Colonie is done with pride. We want to be your go-to Nissan dealer in NY, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Nissan lease or car loan for your needs, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Lia Nissan of Colonie’s complete team is here to assist you! We are proud to provide Nissan sales and auto repair to Schenectady, NY but also the surrounding cities of Schenectady, Colonie, Amsterdam, Duanesburg, Albany, Latham and Troy and many more! If you want to buy a car from a dealership that cares about its customers, stop by Lia Nissan of Colonie and see for yourself!
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2233 Central Ave

Schenectady, NY

12304

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Showing 429 reviews

April 15, 2026

Absolutely horrible service department! Damaged our 4 month old Sentra (essentially brand new) when brought in for warranty issue and then tried to pass the buck onto another Nissan dealers More

by rmasterpolo
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Casey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Russo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

rmasterpolo responded

Nissan Customer Care will be in contact with your dealership and possibly the owners of Lia Auto Group concerning this matter that took place at your dealership in Colonie NY.

Apr 16, 2026 -

rmasterpolo responded

I contacted Nissan Corporate and filed a formal complaint concerning this dealership. We notified Nissan Corporate concerning this dealership issue. Everything has been documented with photos attached. Waiting on a response from them. Told them that since this dealership is responsible for the damage to our vehicle that they will need to make it right and restore the vehicle to its original factory condition. If the vehicle is going to be in their body shop (where it should have gone to in the first place), then they will need to provide us with a loaner vehicle while our vehicle is being repaired.

December 03, 2025

This is the best dealership by far! There is no long wait got everything fully explained to me from the service dept by Dustin Rose. It was so appreciated! More

by anitadavey793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2025 -

Lia Nissan of Colonie responded

Anita, Thank you so much for calling us the best dealership! We're thrilled that Dustin Rose took such great care of you and made sure everything was fully explained without keeping you waiting. He's wonderful at what he does, and we're so glad you had such a positive experience. We really appreciate your business and hope to see you again soon!

November 11, 2025

Ryan Myers was awesome from start to finish. Provided communication throughout the service cycle and made a very stressful situation less stressful fir me. Ryan went above and beyond in helping More

by james.stankus9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie
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Nov 12, 2025 -

Lia Nissan of Colonie responded

James, thank you for your positive review! We are glad that Ryan took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 27, 2025

I am so happy with your dealership and especially service dept Dustin Rose is so helpful and very nice to work with he is an asset to your dealership More

by Tdred83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Lia Nissan of Colonie responded

We're so glad Dustin makes working with our service department such a positive experience! His helpful, personable approach clearly resonates. We're fortunate to have him, and grateful you took time to share this!

October 25, 2025

I had my 5,000 mile service performed and Ryan Myers was the person that took care of the process. Including any recalls and tire rotation. His service was outstanding. More

by Kgorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2025 -

Lia Nissan of Colonie responded

Ryan Myers covering all the bases, service, recalls, rotation. That's thorough work! Thanks for recognizing his outstanding approach.

October 22, 2025

Dealership was clean waiting room was nice. Employees are very friendly and any work done on my car was explained to me. More

by sharonthomas56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2025 -

Lia Nissan of Colonie responded

Sharon, Thank you for the feedback! We're glad our dealership was clean with a nice waiting room, our employees were friendly, and all work was clearly explained. That's exactly what we value. We appreciate your business!

October 21, 2025

Very professional, helpful and courteous. It’s a pleasure to go there for all my service needs. More

by victoriagirl.bush3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2025 -

Lia Nissan of Colonie responded

Victoria, Our team takes pride in being professional, helpful, and courteous. We're so glad you enjoy coming here for your service needs. Thank you for your continued trust!

October 08, 2025

Ryan Myers was very kind and helpful. This was my first time at your dealership as this was my husband's car and he just passed away a few months ago so Ryan made it easy for me to be the More

by btrouble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Myers
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Oct 09, 2025 -

Lia Nissan of Colonie responded

Thank you for letting us know how pleased you were with the empathy and support Ryan provided for your first visit to our service department. It is our pleasure to make your appointments smooth and convenient. We wish you the safest of travels until we may assist you again.

October 06, 2025

Always willing to help. Hours of service are good as well as the service department More

by Gquintan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2025 -

Lia Nissan of Colonie responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Nissan your first choice for service.

October 04, 2025

Great service…fit me in at the last minute. Very comprehensive job. Thanks Ryan Myers for the great work! More

by dpwh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2025 -

Lia Nissan of Colonie responded

We're glad Ryan and our service team made your day a little easier by being proactive and efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

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