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Lia Nissan of Colonie

Schenectady, NY

Overview
Reviews
Vehicles
4.9
309 Reviews
Call Dealership (518) 631-2393

2233 Central Ave

Schenectady, NY

12304

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Showing 309 reviews

March 03, 2024

Haley Carman was very professional and pleasant to deal with. Kept me informed thru the whole process More

by russ_m2006
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Carmon
Report | Print
Mar 04, 2024 -

Lia Nissan of Colonie responded

Thanks for stopping by to share your 5-star review of Haley! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

Helpful
March 02, 2024

Bryan Casey is always super helpful. He is super knowledgeable and is always such a nice guy. I will always come back to Lia Nissan! More

by codysilverman2222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Casey
Report | Print
Mar 04, 2024 -

Lia Nissan of Colonie responded

Cody, thank you for telling us why you like working with Bryan! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment.

Helpful
March 01, 2024

Bryan Casey and the entire Lia Nissan team is second to none. Sales and service always are the best! More

by robspags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Casey, Dave Bertuch
Report | Print
Mar 01, 2024 -

Lia Nissan of Colonie responded

Thank you for honoring us with your patronage over the years. We're so pleased Bryan and the Lia Nissan team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

Helpful
February 25, 2024

Bryan Casey was my service rep. He was friendly and very knowledgeable. He informed me about service and approximately how long it would take. Bryan kept me informed on process a More

by malundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Casey
Report | Print
Feb 27, 2024 -

Lia Nissan of Colonie responded

Thank you for recognizing Bryan's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Bryan and the Lia Nissan team may serve you.

Helpful
February 24, 2024

the service department was very helpful nand attentive Bryan Casey was very professional and attentive More

by salfam48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bryan casey, Thomas Sincora
Report | Print
Feb 27, 2024 -

Lia Nissan of Colonie responded

Thanks for letting us know how satisfied you were with Bryan's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb!

Helpful
February 24, 2024

Very professional and easy to deal with. Had the pleasure of working with Robert Challacombe who was amazing! More

by Cmastro16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Challacombe
Report | Print
Feb 27, 2024 -

Lia Nissan of Colonie responded

Thanks so much for your stellar review of Robert! Nothing means more to us than your satisfaction, so we're pleased Robert did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Nissan!

Helpful
February 23, 2024

In for routine service and a check up on wheel noise. We dropped off vehicle, Brian Casey called said yes needed wheel bearing, had one would order other and it would be over night. We received a rental More

by prfct57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Report | Print
Feb 27, 2024 -

Lia Nissan of Colonie responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Bryan handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

Helpful
February 23, 2024

After several attempts with other service reps, Dustin Rose was able to get the warranty part delivered and installed in one week. He's the best! More

by mflanag1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Report | Print
Feb 27, 2024 -

Lia Nissan of Colonie responded

Thanks for stopping by to share your 5-star review of Dustin! We're glad he addressed your vehicle's repair process with great attention to detail and communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

Helpful
February 21, 2024

Great Dealership! If you are buying, see Patrick Mastromarchi! If you need great service, contact Dustin Rose! More

by vandy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Mastromarchi
Report | Print
Feb 22, 2024 -

Lia Nissan of Colonie responded

Thanks for taking a moment to share positive and encouraging feedback with us about Patrick and Dustin! Your loyalty to Lia Nissan is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

Helpful
February 18, 2024

Fantastic people, great service, and all around phenomenal experience. By far the best option in the area. More

by ranthony1871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Carmon, Thomas Sincora
Report | Print
Feb 22, 2024 -

Lia Nissan of Colonie responded

Thanks for letting us know our service team did an exceptional job! Your satisfaction is so important to us, and we hope you'll think of Lia Nissan the next time you have any automotive needs. See you then!

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