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Lia Toyota of Colonie
Schenectady, NY
910 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 910 reviews
May 24, 2025
Naomi Hughes planned an evaluation of our truck that was towed in from the thruway when the engine failed. Informed us of the problem, and repairs. Called us when completed.and met us when we picked up the towed in from the thruway when the engine failed. Informed us of the problem, and repairs. Called us when completed.and met us when we picked up the truck. A very pleasant experience. Thank you. More
by nhaspela
Employees Worked With
Naomi Hughes
May 24, 2025
They are pleasant from the call to schedule an appointment to telling you your car is ready and handing the paperwork to billing so I may pay the bill. appointment to telling you your car is ready and handing the paperwork to billing so I may pay the bill. More
by Dgadler
Employees Worked With
Justin Cole
May 24, 2025
This was my first visit to Lia Toyota, and it went very well. I worked with Brittany Trabona and she was very helpful and very pleasant to deal with as a first-time customer. She accessed my records, revi well. I worked with Brittany Trabona and she was very helpful and very pleasant to deal with as a first-time customer. She accessed my records, reviewed with me what work had been done and what work I would need that day, as well as showing me what service I would need in 5K miles. I will ask for Brittany next time I need service done on my car. More
by teagan8997
Employees Worked With
Brittany Trabona
May 22, 2025
Lia Toyota made it easy to schedule or change a Service appointment. I have a 2003 Avalon that stays in excellent condition with occasional necessary repairs and maintenance. My recent Service Rep, Britt appointment. I have a 2003 Avalon that stays in excellent condition with occasional necessary repairs and maintenance. My recent Service Rep, Brittany Trabona, was so helpful to me dealing with unusual car problems. She explained the process and time frame for solving the problems, and texted me with repair status updates while I waited. I was amazed that she brought the mechanic working on my vehicle to the Waiting Room so that together we could consult on the repair status and next steps; I never had contact with the mechanic before. This was reassuring to me, and required a follow-up appt after Lia received parts that had to be ordered. Brittany worked with me efficiently during the follow-up as well. I highly recommend Lia Toyota for Service. More
by rhodakrat
Employees Worked With
Brittany Trabona
May 21, 2025
Sarah Richard’s the service advisor was courteous and helpful as well is being very cordial. She kept me informed on the status of my vehicle’s service. helpful as well is being very cordial. She kept me informed on the status of my vehicle’s service. More
by richardvitkay
Employees Worked With
Sarah Richards
May 06, 2025
Had the very best experience at the Lia Toyota dealership- all the staff were very courteous. Justin Matuszek made sure my truck was completed on time and to my satisfaction. Thank you Justin a dealership- all the staff were very courteous. Justin Matuszek made sure my truck was completed on time and to my satisfaction. Thank you Justin and all the staff. More
by jfmatuszek
Employees Worked With
Justin Matuszek, Nicholas Mucha
