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Lia Toyota of Colonie

Schenectady, NY

Overview
Reviews
Vehicles
4.9
958 Reviews
Call Dealership (518) 631-5254
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2120 Central Ave

Schenectady, NY

12304

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Showing 958 reviews

October 23, 2025

I had a great experience with purchasing a new Rav 4 from Joseph Harrigan. I didn't have an appointment and even though he was very busy he made my purchase perfect. This is my first brand new vehicle and I More

by KateG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Harrigan
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Oct 24, 2025 -

Lia Toyota of Colonie responded

Kate, We're thrilled to hear that Joseph Harrigan made your first brand new vehicle purchase perfect, even without an appointment and while being very busy. His dedication to providing excellent service is exactly what we value. We're so glad you couldn't be happier with your new RAV4! Joe is indeed a great asset, and we appreciate you recognizing his outstanding work. Congratulations on your new vehicle!

October 20, 2025

They take good care of their loyal customers, quality work and price discounts. They work with their long term customers. More

by Mikedtamasi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
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Oct 21, 2025 -

Lia Toyota of Colonie responded

Mike, Taking care of our loyal customers with quality work and price discounts is a priority for us. We value long-term relationships and are committed to working with customers like you who have trusted us over time. Thank you for your loyalty, and we're here whenever you need us!

October 17, 2025

Chris Forchilli was excellent. Personable, knowledgeable, good communicator Thank you for the opportunity to respond More

by thoff367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Forchilli
Report | Print
Oct 17, 2025 -

Lia Toyota of Colonie responded

We’re delighted to hear that Chris Forchilli provided excellent service and demonstrated such professionalism, product knowledge, and clear communication. We truly value your recognition of his efforts and appreciate the opportunity to serve you.

October 16, 2025

I had an Amazon experience, personal 10/10 relató good and fasta service, recomended great. More

by denistejada84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christa Lynn
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Oct 17, 2025 -

Lia Toyota of Colonie responded

We’re thrilled to hear that your experience was a 10/10! It’s wonderful to know that our team provided quick, attentive, and professional service. Thank you for your kind words and recommendation, we’re so happy you had such a great visit!

October 15, 2025

Great service ! On time ready as promised. and notified when completed . Justin Cole did a great job More

by rrredmond1@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Report | Print
Oct 17, 2025 -

Lia Toyota of Colonie responded

Thank you for sharing your feedback. We’re pleased to hear that your service was completed on time and as promised. Justin Cole’s professionalism and attention to detail ensure that our guests always receive timely updates and quality results. We appreciate your kind words and look forward to serving you again.

October 15, 2025

i had an excellent experience with Justin Cole, I will continue to ask for him when my vehicles are serviced More

by roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Report | Print
Oct 17, 2025 -

Lia Toyota of Colonie responded

Roberts, It’s wonderful to know that Justin Cole delivered the excellent service you’ve come to expect and that you plan to continue working with him in the future. We truly value your loyalty and thank you for choosing our dealership for your vehicle’s care.

October 14, 2025

Staff was professional and friendly- service done in a reasonable time- service advisor Marinda was helpful and efficient Service manager Rick explained to me what was involved in taking care of a pro More

by jollyjew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Grugan, Sarah Richards, Jared Cain, Marinda Tingly
Report | Print
Oct 14, 2025 -

Lia Toyota of Colonie responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that Marinda and Rick provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

October 13, 2025

Chris in the service department went the extra mile to help me out. You are in good hands at Lia , especially if Chris is your service contact person. I’ll definitely go back for my service needs. More

by jgood1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Comorski
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Oct 14, 2025 -

Lia Toyota of Colonie responded

Thank you for taking the time to leave us this positive review! Providing top-notch service is so important to us, and we are glad that Chris's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

October 11, 2025

Madision Demarco handled my service professionally, efficiently, with kindness and a sense of humor. My overall experience was a pleasure. More

by nlowrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madision Demarco
Report | Print
Oct 14, 2025 -

Lia Toyota of Colonie responded

Thank you for your 5-star rating! We are so glad that Madison provided you with the quality care that you deserve. If there is ever anything more that we may help you with, please do not hesitate to reach out.

October 04, 2025

Always have a great experience at Lia Toyota of Colonie. The automotive technicians have done great work and Rick Grugan has always been friendly. The dealership is clean and service is easy! More

by Doteski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Phillips
Report | Print
Oct 07, 2025 -

Lia Toyota of Colonie responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

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