Lia Toyota of Colonie
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good morning, my experience working with Art from last Friday through Tuesday evening was above and beyond professional. Immediate attention given to getting my car to the dealership, keeping me in touc Friday through Tuesday evening was above and beyond professional. Immediate attention given to getting my car to the dealership, keeping me in touch with the progress of repairs, having a Lift driver bringing me to pick up the car, to the final paperwork was prompt and calming. Thank you Art, and to the crew who performed the work. Betty Deitz More
Naomi Hughes went out of her way to help me locate an item I dropped in the car. I was so appreciative of her compassion and doing what she could to help me. She also was very professional. item I dropped in the car. I was so appreciative of her compassion and doing what she could to help me. She also was very professional. More
Excellent service and customer service personnel. The waiting area is very pleasant and customer service keeps you informed via text The waiting area is very pleasant and customer service keeps you informed via text More
The best car purchase experience my wife and I have ever had. Please don't hesitate to see Tom Pottenburgh in sales and you should also deal with AJ Haynes for financing. had. Please don't hesitate to see Tom Pottenburgh in sales and you should also deal with AJ Haynes for financing. More
Service manager (Justin) does a fantastic job. Explains everything, very helpful and friendly. I have taken all my Toyotas to Lia for service and request Justin. Explains everything, very helpful and friendly. I have taken all my Toyotas to Lia for service and request Justin. More
Tom my salesman was a breath of fresh air when buying a car! Would recommend to everyone I know! car! Would recommend to everyone I know! More
We met Joe H last yr when we were looking for a van but decided to wait. Even tho he wasnt making a sale, gave us great cust svc. In Jan we went in to buy and if it werent for Joe, dont think it wouldve b decided to wait. Even tho he wasnt making a sale, gave us great cust svc. In Jan we went in to buy and if it werent for Joe, dont think it wouldve been possible- Joe made it happen! He also spent an hr with us on another day helping figure out the technology/car play etc. After decades w/ Lia Honda, we were glad to be able to stay in Lia Group. Great job Joe! More
I cannot say enough good things about my experience and my car salesman, Kelly P. As a young woman who was buying a car in a mostly male dominant field, I was very nervous and apprehensive. The biggest ble my car salesman, Kelly P. As a young woman who was buying a car in a mostly male dominant field, I was very nervous and apprehensive. The biggest blessing was Kelly. His patience, his demeanor, and knowledge were all impeccable. I cannot rave enough about him. He was extremely thorough and professional but most of all, kind. I truly cannot emphasize on how amazing he made the whole experience of this process be. He was the complete opposite of an abrasive salesman. It’s a big deal buying a car, and he knew how important it was for me. I will always recommend anyone looking for a Toyota to go to Lia and ask for Kelly P. If I could give a 10 star rating I would because he deserves that. I hope he receives the type of recognition he deserves after making this whole experience feel so easy. More
Positive experience. Worked w/Kelly P. He was knowledgeable, professional, polite. Highly recommend him and dealership Worked w/Kelly P. He was knowledgeable, professional, polite. Highly recommend him and dealership More
I rated this Service Center (five stars) basically because the service advisor, Art Palazzolo, was professional, knowledgeable and customer focused. He greeted me as soon as I came in for my appointm because the service advisor, Art Palazzolo, was professional, knowledgeable and customer focused. He greeted me as soon as I came in for my appointment, understood my concerns and kept me posted on the progress. I suggest the management of Lia Toyota take a look at their service prices. Based on my experience of getting my car serviced in the higher cost of living Boston area (which I've traveled to quite frequently), Lia Toyota prices seem to be even higher in comparison. Wait for coupons or specials, if you can. Overall, five stars for Art Palazzolo and the above suggestion for management. More





