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Lia Toyota of Colonie

Schenectady, NY

4.8
913 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 913 reviews

December 13, 2023

It was a pleasure to work with Art. He answered all my questions related to my service, explaining details of each service. He explained the invoice to me and how my discount coupons we More

by Ranemv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Dec 13, 2023 -

Lia Toyota of Colonie responded

Providing quality and efficient service is so important to us here at Lia Toyota of Colonie and we are glad that Arthur's efforts could meet your satisfaction! We are thrilled to know that he answered all of your questions and explained the details of each service. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 13, 2023

Love this Dealership. Art Palazzolo was great, always updates me with the status of the servixe. Very knowledgable. Great service. More

by RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Dec 13, 2023 -

Lia Toyota of Colonie responded

RT, Thank you so much for leaving Arthur this positive review! We are glad to hear that Arthur took great care of you and your automotive needs. We are happy to know that he kept you updated on your vehicle and was very knowledgeable. Please do not hesitate to let us know how we may be of further service to you.

December 08, 2023

Sarah Richards and the staff at Lia Toyota did an excellent job in providing me with a new tire in a timely fashion. More

by Jerryalynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Dec 08, 2023 -

Lia Toyota of Colonie responded

Jerryalynn, thank you for sharing positive feedback on Sarah! We want all of our guests to be treated to service that is thorough and accommodating, so we're happy that's exactly what Sarah and the team provided for you. We look forward to your next visit!

December 06, 2023

Usually I get really good service at Lia’s, but it depends on who I get and who cares about , quality control, quality assistance but I’m happy, my wife and I like the hot chocolate, lol More

by Wayne Schell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niomi Tinchi , Michael Richards, Arthur Palazzolo
Dec 07, 2023 -

Lia Toyota of Colonie responded

Wayne, We are grateful for you leaving us this positive review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that you and your wife are happy and like the hot chocolate. We are sorry to hear that you don't get the best of the best service every time you come we would love to fix this problem if you could give us a call and let us know what you mean? Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 05, 2023

Love the costumer service she was an excellent host for all the times I came to visit More

by Joshuawhite893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinda
Dec 06, 2023 -

Lia Toyota of Colonie responded

Joshua, We are grateful for you leaving us this terrific review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she is an excellent host every time you come to visit. We look forward to continue serving you and your future automotive needs for many years to come.

December 05, 2023

Excellent knowledge and professional salesman. Very friendly and helpful towards me and my family. I will recommend Lia Toyota to anyone who wants to purchase a car. More

by Jerome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Rainone, Vincent Nguyen, Gregory Odom, Tom Pottenburgh, Matt Brandt, Aaron "AJ" Haynes
Dec 06, 2023 -

Lia Toyota of Colonie responded

Jerome, We greatly appreciate you for leaving us this phenomenal review and recommendation! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were very friendly and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Toyota of Colonie team!

December 05, 2023

Always end up an Lia for one reason or another although I am from the Bronx. Thanks Vanessa for your help and cheerful spirit. You are the best in my book. More

by Needbos223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley
Dec 06, 2023 -

Lia Toyota of Colonie responded

Thank you so much for leaving Vanessa this positive review! We are glad to hear that Vanessa took great care of you and your automotive needs. We are happy to know that she was helpful and had a cheerful spirit. Please do not hesitate to let us know how we may be of further service to you.

December 03, 2023

I have been leasing from Lia Toyota for 9 years now I went from a Prius which was the best car ever, I loved it but it was to small for my husband to get in with a bad back. Then I went to a RAV4 which I More

by bbouchard4310
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Harrigan
Dec 06, 2023 -

Lia Toyota of Colonie responded

Providing stellar service is so important to us here at Lia Toyota of Colonie and we are glad that Joseph's efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that he got you into the vehicle you wanted. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you. Congratulations on your new vehicle- behalf of the entire team!

December 02, 2023

Every time we bring the car in for service they tell us something else should be done. It would be nice to just have the job done which was a headlight change under a 2 hour timeframe ( with an appointment More

by janeleblanc15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not familiar with the names
Dec 08, 2023 -

Lia Toyota of Colonie responded

I sincerely apologize for any long wait time. In the future, please get me involved and I will try to speed up the process for you. If you have any question or want to talk, my number is 518-374-3700 ext 2223. Thanks, Steve Kane Service Manager Lia Toyota of Colonie (518) 374-3700 Ext 2223 skane@liacars.com

December 02, 2023

I'm just ecstatic due to the fact the last couple times I went to have my car service I was not overcharged nor was I recommended to pay for unnecessary fixes. More

by demahjae1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SharonRose
Dec 06, 2023 -

Lia Toyota of Colonie responded

Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that you were never overcharged or recommended unnecessary fixes. We hope to see you again the next time your vehicle needs service.

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