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Lia Toyota of Colonie

Schenectady, NY

4.8
812 Reviews

2116 Central Ave

Schenectady, NY

12304

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Showing 812 reviews

March 05, 2024

Quick reliable service and great customer service. Jared Cain was informative and efficient. I was very satisfied with the service. More

by Jbrozowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Cain
Mar 07, 2024 -

Lia Toyota of Colonie responded

Thanks for taking the time to review your service experience! We're happy Jared handled your visit with great care and diligence. We hope you'll continue to choose Lia Toyota for all your automotive needs!

March 04, 2024

The waiting area is clean and the seats are comfortable. Art Palazzolo was courteous and attentive to my special needs. Scheduling a convenient time for service was easy. More

by malandrll
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Mar 04, 2024 -

Lia Toyota of Colonie responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Art's awesome service and our comfy customer lounge. We wish you pleasant travels until we may be of service to you again!

February 28, 2024

It wasbgreat this time. Justin Cole was super in getting me in and out within a reasonable time. Much appreciated. Kim drzymala More

by kdrzymala55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin cole
Feb 29, 2024 -

Lia Toyota of Colonie responded

Kim, thanks for taking the time to review your service experience! We're happy Justin got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Toyota for all your automotive needs.

February 27, 2024

Kelly pagano work well with me and was patient as I decided what would work best for me and my budget. He was willing to fix me in short notice once I decided I wanted to purchase the car. More

by Ammerritt95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly , Aaron "AJ" Haynes
Feb 29, 2024 -

Lia Toyota of Colonie responded

Thanks so much for your stellar review of Kelly! Nothing means more to us than your satisfaction, so we're pleased Kelly's diligence ensured a seamless transaction for you. Congratulations! Best wishes for amazing travels in your new Toyota!

February 27, 2024

Service advisor is very friendly and competent. Always works towards finding a solution to any issue. Service department thourpugh and and friendly as well. More

by Moeby370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marinda Tingley
Feb 29, 2024 -

Lia Toyota of Colonie responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

February 27, 2024

Sarah Richard’s was my contact and she was great. Told me what the expected cost and the time expected. She could not have been more kind and professional More

by manker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Feb 29, 2024 -

Lia Toyota of Colonie responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Sarah handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

February 24, 2024

John Henry was great! Listened to me and was very nice. Would def rec him to anyone looking for a Toyota! More

by Momeraths2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Henry
Feb 29, 2024 -

Lia Toyota of Colonie responded

Thank you for this amazing review! We're thrilled to know how pleased you were with John Henry's support and expertise. Congrats on the new ride! Best wishes for awesome travels, from the whole team at Lia Toyota!

February 23, 2024

Very professional all the way from sales person to finance person to technical IT person More

by Kpman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Man who set up my phone was excellent , Bill Boland
Feb 23, 2024 -

Lia Toyota of Colonie responded

Awesome! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

February 23, 2024

I have found that the people I have dealt with have been polite and knowledgeable! If they can’t answer a question, they will find someone who can! I feel like when I come in there, it’s like family! This a More

by Bjtanner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrigan
Feb 23, 2024 -

Lia Toyota of Colonie responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Lia Toyota is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

February 22, 2024

Our salesman John valikonis was excellent and our whole buying experience was great. We would recommend this dealership for a seamless car buying experience More

by judimikestewart
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John valikonis
Feb 22, 2024 -

Lia Toyota of Colonie responded

Congratulations on your new vehicle! We are so glad that John took great care of you and made your experience with us both smooth and successful. It is an honor to have earned your kind recommendation. Thank you and safe travels!

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