Lia Toyota of Colonie

The service staff took care of my concerns in a timely and professional manner. I recommend this well trained service team. and professional manner. I recommend this well trained service team. More

Service representative, Art Palazzolo, was courteous and professional. The service was done well and timely. professional. The service was done well and timely. More

Justin Cole handled my service very efficiently. Timing was very good and waiting area pleasant. Coffee also good. Timing was very good and waiting area pleasant. Coffee also good. More

Jennifer Colon is great! This person was very accommodating and helpful with all the questions I had about my new car and made buying a car so simple and easy. Very great and This person was very accommodating and helpful with all the questions I had about my new car and made buying a car so simple and easy. Very great and I recommend to request them if possible. My first time buying a car and I understood most of the process. They are open to explaining more when needed and will make sure you understand and are satisfied with the purchase. Andrew Small was also a great person in explaining how the new car works. More

It was a pleasure doing business with Joseph Harriman. He’s absolutely easy going and he answers all our questions. He does not push you into anything. We were very surprised when he called us and told us He’s absolutely easy going and he answers all our questions. He does not push you into anything. We were very surprised when he called us and told us our new RAV4 was in . I would recommend all my family and friends . When ever they need to get a new car to go to Lia Toyota of Colonie and look for Joseph Harrigan . I wish we knew him before when we got our other vehicle. Keep up the great work Joe . It was really nice meeting and doing business with you . More

The service writers, technicians, & service management are all dedicated to taking care of their customers. are all dedicated to taking care of their customers. More

Thorough quick service, discovery of problem and suggested solution. I don't have more words to add. suggested solution. I don't have more words to add. More

Easy to schedule and I was in and out in less than an hour. Very organized & friendly. hour. Very organized & friendly. More

On 5/26/23 I dropped my Toyota Camry off at Lia Toyota of Colonie, unscheduled, to address a maintenance issue which had arisen. My service advisor was Vanessa Radley. She was very courteous, promp Toyota of Colonie, unscheduled, to address a maintenance issue which had arisen. My service advisor was Vanessa Radley. She was very courteous, promptly got my car in for service after which a technician completed the necessary repair. Thank you. More

I thought bait and switch was illegal and a thing of the past. Not here apparently. I was called to tell me that a new van like what I wanted was on the lot and available. After an hour at the dealership th past. Not here apparently. I was called to tell me that a new van like what I wanted was on the lot and available. After an hour at the dealership the next morning, it was no longer available. However, they had another van coming in six weeks that I could have. It listed at $2700 more with options I had specifically said I did not want. This old time dealer game playing does not go on everywhere, but Lia seems to have not moved away from it. More