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Lia Toyota of Colonie

Schenectady, NY

Overview
Reviews
Vehicles
4.8
913 Reviews
Call Dealership (518) 631-5254
View Awards

2120 Central Ave

Schenectady, NY

12304

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Showing 913 reviews

June 02, 2023

Jim O'Donnell was great to work with. Love the car. This is my fifth 4 runner More

by g.powellrazr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim O'Donnell
Report | Print
Jun 02, 2023 -

Lia Toyota of Colonie responded

Thank you for taking a moment to shine a spotlight on Jim's excellence. We love to hear great things about our team from our happy clients, and we think Jim totally deserves the recognition. We hope you love your newest 4Runner and wish you nothing but joy and satisfaction in your adventures to come, from all of us here at Lia Toyota!

June 02, 2023

Lia Toyota provided great service and friendly customer service. Shane Coonjah provided exceptional customer support. Will be returning. More

by SSankhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Coonjah
Report | Print
Jun 02, 2023 -

Lia Toyota of Colonie responded

Thanks so much for your kind review of Shane! We're delighted Shane made your service visit pleasant and accommodating. Please don't hesitate to call when we may help you with anything else. It's always our pleasure!

June 02, 2023

Jim O'Donnell was a fantastic and informative person for helping me to make my decision. He was very relaxed and created a no pressure kind of environment. More

by Franny and Zooey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim O'Donnell
Report | Print
Jun 05, 2023 -

Lia Toyota of Colonie responded

Hi, Franny and Zooey! Thank you for letting us know how satisfied you were with Jim's supportive assistance during your dealership experience. We're glad he provided a calming atmosphere for your decision-making. We wish you lots of joy and satisfaction in your upcoming travels, from all of us at Lia Toyota!

May 30, 2023

The service department was great. They had great communication. Reasonable price for service, I’d definitely use them again More

by Aehood76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Report | Print
May 30, 2023 -

Lia Toyota of Colonie responded

Thanks for taking a moment to review our service department! We're delighted they provided you with an accommodating and informative visit. We hope you won't hesitate to call when our team may assist you again. It's always our pleasure!

May 29, 2023

Sarah Richards was great and very helpful. Love my RAV4 Hybrid and appreciate Lia service. More

by Jeanettegny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Report | Print
May 30, 2023 -

Lia Toyota of Colonie responded

Jeanette, thanks for letting us know how happy you were with Sarah's attentive assistance! We're glad she did everything she could to make sure your RAV4 was well taken care of. Looking forward to making your next appointment just as reliable!

May 28, 2023

I’m very satisfied with my recent visit The staff is very professional. Tim Ellis went above and beyond to assist me More

by hermanish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis
Report | Print
May 30, 2023 -

Lia Toyota of Colonie responded

Thank you for sharing some positive feedback on your visit with Tim! Your complete satisfaction is the reason behind everything we do, so we're pleased Tim ensured a valuable, convenient service appointment for you and your Toyota. We wish you the safest of travels until we see you again!

May 27, 2023

Always great service - Thank you Sarah Richards for assistance the last few times I have been in for Service . More

by trbanana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards , Michael Richards
Report | Print
May 30, 2023 -

Lia Toyota of Colonie responded

Thanks for stopping by to recognize Sarah's excellence by honoring her with your 5-star review! We're glad you continue to experience supportive, accommodating service visits with her, and we hope to continue this trend at your next appointment. See you then!

May 25, 2023

Tim Ellis was the service advisor who worked on my vehicle, he is a great communicator and figured out what was wrong More

by Kalee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Ellis
Report | Print
May 26, 2023 -

Lia Toyota of Colonie responded

Hi, Kalee! Thanks for taking a moment to let us know how pleased you were with Tim's support and communication. We're glad the work was done to your satisfaction and you were returned safely to the road after a thorough service visit. Please come see us again some day!

May 20, 2023

Very good dealership for the large size! Second truck that i have bought from the. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Mucha, Dan Parrotte
Report | Print
May 24, 2023 -

Lia Toyota of Colonie responded

Thank you for your positive feedback, Andrew! We're delighted to have had another opportunity to get you into an awesome new vehicle. Congratulations on the truck! We wish you all the happiness you've been looking forward to, from the entire team at Lia Toyota!

May 15, 2023

The service staff, technicians, including service advisor, Justin Cole always take care of my service concerns. More

by RSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Report | Print
May 15, 2023 -

Lia Toyota of Colonie responded

Thanks so much, RSA! We truly appreciate your business and your kind review of our service team. It is our pleasure to help you keep your Toyota running in its best condition, and we hope you'll continue to choose Lia Toyota for all of your automotive needs. Safe travels until your next appointment!

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