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Lia Toyota of Colonie

Schenectady, NY

Overview
Reviews
Vehicles
4.9
967 Reviews
Call Dealership (518) 631-5254
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2120 Central Ave

Schenectady, NY

12304

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Showing 967 reviews

October 02, 2025

My husband and I have been Lia Toyota customers for many years. We've bought several cars from them over the years and have always been satisfied with their sales and service department. Recently we made More

by sarcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
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Oct 03, 2025 -

Lia Toyota of Colonie responded

We're so happy your Rav4 is running like new after this visit! We're glad Just provided you with his utmost support and insight at this visit to improve the drivability. We look forward to making your next appointment just as superb.

September 29, 2025

I’m overall satisfied with the service provided by Lia Toyota. In particular I was very satisfied with the salesperson Kelly Pagano services, help and attention. Thank you. More

by Sbao1936
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Pagano
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Sep 30, 2025 -

Lia Toyota of Colonie responded

Thank you for recognizing Kelly's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Toyota team may assist you.

September 24, 2025

Chris Comorski was my service advisor. He always does an excellent job and assists me with whatever I need. More

by karenmorris12304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Comorski
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Sep 24, 2025 -

Lia Toyota of Colonie responded

Thank you, Karen! We're pleased you had another great service experience with us, and that Chris made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit.

September 23, 2025

Every time I have Art Pallazolo as my service advisor, I feel that I am taken care of with prompt service and solid no nonsense advice. More

by rooster1346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo, Justin Cole
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Sep 24, 2025 -

Lia Toyota of Colonie responded

Thanks for your positive feedback on the service and support provided to you by Art! He's the consummate advocate for our clients and we're pleased to know how satisfied you were with this experience. See you next time!

September 22, 2025

Kelly Pagano was a huge help and very professional. He did an awesome job finding me a vehicle and I highly recommend working with him. More

by Frank15527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Pagano
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Sep 24, 2025 -

Lia Toyota of Colonie responded

Frank, your fantastic review says a lot about Kelly and we think he totally deserves it. He's a gem. Thank you for your thoughtful feedback on this experience. We wish you many happy travels in your new vehicle, from all of us at Lia Toyota!

September 20, 2025

Madison Demarco was friendly and efficient. My car was ready in the time she gave me. I will request her again as my service advisor, she was great More

by bgatthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison demarco
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Sep 24, 2025 -

Lia Toyota of Colonie responded

Thanks for letting us know how pleased you were with the convenience of this service visit with Madison! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

September 19, 2025

They were very nice and fast service They explained every thing to me about my truck that needed to be done in the future More

by Tsroach8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Cain
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Sep 19, 2025 -

Lia Toyota of Colonie responded

We're happy you enjoyed an accommodating and thorough visit with us! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Lia Toyota for the best service.

September 19, 2025

Lia Toyota is the best around. Comfortable waiting area. Great service advisor. Could not be happier. More

by marsolaisjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
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Sep 24, 2025 -

Lia Toyota of Colonie responded

Thank you for reporting on the exceptional work our service team always does for you! It is sincerely our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Toyota for the highest quality service.

August 29, 2025

Sarah Richards was my perfect service representative who took care of everything absolutely the best possible. THANK YOU!!! More

by vdobill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo, Sarah Richards
Report | Print
Aug 29, 2025 -

Lia Toyota of Colonie responded

We're delighted Sarah has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend her assistance. Safe travels until we see you again!

August 21, 2025

They were expecting me for my appointment. They were courteous as soon as I drove in. Quickly got things set up and got started. Comfortable waiting area with lots of seating. Part replacement More

by dfisk136
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Comorski
Report | Print
Aug 22, 2025 -

Lia Toyota of Colonie responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Toyota your first choice for service!

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