
Lia Toyota of Colonie
Schenectady, NY
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I’ve been bringing my vehicles here for years (even non-Toyota brand vehicles). I do this mainly because Rick Grugan, Service Director, is top notch! He’s personable, honest, fair, knowledgeable, non-Toyota brand vehicles). I do this mainly because Rick Grugan, Service Director, is top notch! He’s personable, honest, fair, knowledgeable, and a straight shooter. It’s evident that he takes pride in his job and as a result, it seems evident that the service advisors who work underneath him do as well. Lia Toyota always provides a very positive service experience for me and my family; we will go no where else. More
Lia Toyota has been my go to place for service since 2008. We are now on our third Prius, a 2013 Prius V. And Art Palazzollo has been our service advisor since we bought the car. Great service and great 2008. We are now on our third Prius, a 2013 Prius V. And Art Palazzollo has been our service advisor since we bought the car. Great service and great dealer! More
We’ve experienced exceptional service for as long as we’ve had this vehicle. Most of that time we’ve worked with Vanessa Ridley who is always helpful, cheerful, straightforward and wants to make sure o we’ve had this vehicle. Most of that time we’ve worked with Vanessa Ridley who is always helpful, cheerful, straightforward and wants to make sure our needs are fully met. More
I have had our cars serviced at this dealership for over 6 years, Art Palazzolo and his team of mechanics are excellent. Work is correctly and done when promised, reasonably priced, extended hours of operat 6 years, Art Palazzolo and his team of mechanics are excellent. Work is correctly and done when promised, reasonably priced, extended hours of operation work for our schedule and the facility is super clean and organized. It’s a pleasure working with this team. More
Tom Pottenburgh was great to work with; appreciate his responsiveness and he took care to ensure my new car experience was as seamless as possible. responsiveness and he took care to ensure my new car experience was as seamless as possible. More