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Lia Toyota of Colonie

Schenectady, NY

4.8
900 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 900 reviews

April 19, 2023

A pleasure to be part of your team and thank you. I enjoy visiting nothing I receive good service More

by mart3y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Clark
April 18, 2023

I’ve been bringing my vehicles here for years (even non-Toyota brand vehicles). I do this mainly because Rick Grugan, Service Director, is top notch! He’s personable, honest, fair, knowledgeable, More

by Smg
Recommend Dealer
Yes
Employees Worked With
Rick Grugan
April 17, 2023

Lia Toyota has been my go to place for service since 2008. We are now on our third Prius, a 2013 Prius V. And Art Palazzollo has been our service advisor since we bought the car. Great service and great More

by Bobturan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
April 16, 2023

We’ve experienced exceptional service for as long as we’ve had this vehicle. Most of that time we’ve worked with Vanessa Ridley who is always helpful, cheerful, straightforward and wants to make sure o More

by TJWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the man who helped me with our car rental or who did the actual work on our van but they were both excellent as well (the latter communicating through Vanessa), Vanessa Radley
April 13, 2023

I have had our cars serviced at this dealership for over 6 years, Art Palazzolo and his team of mechanics are excellent. Work is correctly and done when promised, reasonably priced, extended hours of operat More

by kellycm99
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Boland, Arthur Palazzolo
April 12, 2023

Outstanding service group, Vannessa Radley service advisor is great to deal with. Profesional for sure at what she does. More

by mcselke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa Radley, Tom Pottenburgh, Sue Clark
April 10, 2023

Sarah Richard was very helpful in having my Corolla serviced. She answered my questions and was very pleasant. More

by tmarkops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Richard
April 08, 2023

It was a pleasant experience. No complaints or concerns at this time. Chris Comorski was helpful. More

by Theresa8477
Recommend Dealer
Yes
Employees Worked With
Chris comorski
April 05, 2023

Tom Pottenburgh was great to work with; appreciate his responsiveness and he took care to ensure my new car experience was as seamless as possible. More

by kabradystepien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Small went out of his way to show me the features of the car! Very helpful!, Tom Pottenburgh
Apr 05, 2023 -

Lia Toyota of Colonie responded

Thank you so much for sharing your thoughtful review of Thomas! We're delighted he made your dealership experience a breeze. Congratulations on your new Toyota, and best wishes for amazing travels in your future, from all of us at Lia Toyota!

April 01, 2023

you are the best! service was great and professional. Only place I take my car! More

by mrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richards
Apr 03, 2023 -

Lia Toyota of Colonie responded

Thanks a lot for your loyalty, Mrich! It's our pleasure to help you keep your Toyota running in its best condition, and we're happy our service team continues to provide you with outstanding support and guidance. We look forward to making your next appointment just as superb.

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