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Lia Toyota of Colonie

Schenectady, NY

4.8
913 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 913 reviews

June 24, 2021

Ralph Simeone facilitated the most seamless experience for my daughter and I. This is the second time he has helped us! Great job, and tks! More

by Rscavio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Simeone, Donato Benevento, Nick Simeone
Jun 29, 2021 -

Lia Toyota of Colonie responded

Thank you for leaving Ralph this 5-star review! We are so appreciative of your repeat business, and we are thrilled that he could be of remarkable assistance to you once again. We wish your daughter the warmest congratulations on her new vehicle. Please drive safely, and do not hesitate to let us know if there is ever anything more that he or the team may help you with!

June 10, 2021

Matthew Miller helped my family trade in two VW cars for two 2021 Toyotas. There was only helpful accommodation of our needs and no pressure sales jargon. He was genuinely attentive to my stated needs, in a More

by Tomxypdq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Celeone
Jun 29, 2021 -

Lia Toyota of Colonie responded

Thank you for taking the time to leave Matthew this excellent review, and congratulations to your family on your new vehicles! We are overjoyed that Matthew could be of assistance to you and ensure that your experience went as seamlessly as possible. He will be honored to know how greatly you valued his efforts. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

May 28, 2021

Greg Stevens, is awesome and supper easy to deal with. He help me pick up a car that my family members are happy. Good customer care. More

by biovincent25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Stevens
May 24, 2021

Very happy with my experience. Every one was friendly and efficient. Clean and safe atmosphere. Vehicle is very nice and I would definitely recommend this dealership to my friends and family. More

by abbgirl41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh
May 16, 2021

This is the third car I have purchased in 12 months from Ralph Simeone at Lia Toyota. It was a pleasure to deal with Ralph. Thanks! More

by kscottposson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Simeone
April 09, 2021

Why do car dealerships have such a bad reputation? Hint: Mike Verbanic, pre-owned sales manager at Lia Toyota of Colonie is an example. I went to this establishment all the way from Westchester County to More

by Classic John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Verbanic, Jim O'Donnell
Apr 26, 2021 -

Lia Toyota of Colonie responded

John, Our management team has been trying to reach out to you quite a few times this past week. If there is any way you could reach out to us at your earliest convenience, we would like to come to a solution on the current matter. Apologies on the events that happened that day but I assure you there was a miscommunication and we would like to make it right. Again, if there is anyway you could reach out to us at your earliest convenience, we would like to make things right and hope to earn your business. Thank you for your time, Vincent Nguyen Sales Manager Lia Toyota of Colonie 518-374-3700

April 07, 2021

Austin Wark was awesome, super easy to deal with, communicated well and made the process smooth. He also made sure that I had all of my questions answered before I left and was completely satisfied w More

by JonathanC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Wark
Apr 22, 2021 -

Lia Toyota of Colonie responded

Jonathan, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Austin! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

April 03, 2021

this is the 2nd vehicle I have purchased at Lia Toyota and I couldn't be more pleased! Greg Stevens was great to work with and looked out for my interests through out the process of the trade in as well a More

by Bett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Apr 22, 2021 -

Lia Toyota of Colonie responded

Bett, thank you for your very kind review and loyalty to Lia Toyota of Colonie. We are delighted that you have come back to us again and that your experiences with Greg have been so exceptional! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

March 25, 2021

I have purchasing vehicles from Kermit Salfi for over 15 yr. Kermit always provides me with excellent service. He's very personable, knowledgeable and professional. That's why I always deal with Kermit. More

by rmastria@nycap.rr.com
Recommend Dealer
Yes
Employees Worked With
Alex Nicol
Apr 02, 2021 -

Lia Toyota of Colonie responded

Thank you for your glowing review! We are so proud that Kermit has continued to offer you exceptional service after 15 years! As you know, we strive to offer our customers exceptional service both before and after the sale. Wonderful employees like Kermit make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help! Thank you for your loyalty!

February 24, 2021

Matt Miller did a great job and provided excellent service when I purchased my new Camry, Very personable and efficient and the whole process went very smoothly. More

by tsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miller, Matt
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