Lia Toyota of Colonie

Recently I bought a 2020 rav4 with limited, Allison Ancowitz managed to find the exact color and trim I was looking for. Great service.Thanks alli.⭐⭐⭐⭐⭐ Ancowitz managed to find the exact color and trim I was looking for. Great service.Thanks alli.⭐⭐⭐⭐⭐ More

Great experience at Lia Toyota. CPO Camry purchased, upfront and honest with all questions. Austin Wark was a pleasure to do business with. Considering the current environment we are in, Lia does it rig upfront and honest with all questions. Austin Wark was a pleasure to do business with. Considering the current environment we are in, Lia does it right. More

Service My Sales Rep. was Brent Livingston. I commend his professionalism and courtesy during my visit on May 11th, 2020. I leased a 2020 LE Camry white wit My Sales Rep. was Brent Livingston. I commend his professionalism and courtesy during my visit on May 11th, 2020. I leased a 2020 LE Camry white with black interior. I love my Toyota. I have been buying and now leasing my cars from Lia Toyota since early 70's and never had any problems. Your service dept. takes wonderful care of my car and always ready to serve my needs and my requests. I will only drive Toyota cars until I am unable to drive any more hopefully forever. I get good gas mileage, has all the safety features that I need, smooth riding car. I feel like a queen driving my new car. Vince gave me a wonderful deal and I can keep my monthly payments within my budget restraints. Thanks "guys" for your excellent service. Nicky Simone was my first sales rep so many years ago and he always greets me with a smile and a hug. I depend on his expertise now with the financing and his honest opinions to help me through the process. Thanks Nicky, Richard Rovazzini my friend who now is in Florida. I am a very happy girl. Audrey Hoffman More

Smooth process in the most challenging times! With the virus situation, we were not sure if we could do a deal since we were trading in a vehicle. After following cues on the website, we liked the With the virus situation, we were not sure if we could do a deal since we were trading in a vehicle. After following cues on the website, we liked the numbers. We were encouraged to come in and test drive the vehicle and at that time they would look our car over. We liked the ride, they honored the trade in value we were given on the website and were assigned Austin Wark as our salesman. Austin was very helpful and made the process go smoothly. We thank him and everyone we dealt with a Lia for a favorable experience in a difficult time. More

What an easy process Kermit Salfi made for us during this Covid Pandemic. All precautions were taken to make me feel safe and comfortable while Choosing our vehicle. Covid Pandemic. All precautions were taken to make me feel safe and comfortable while Choosing our vehicle. More

Do not deal w VINCE Sales- I reached out to Lia interested in a specific vehicle there. I was connected to VINCE. I advised him that I have excellent credit, a xxxx near Sales- I reached out to Lia interested in a specific vehicle there. I was connected to VINCE. I advised him that I have excellent credit, a xxxx near brand new trade-in (2018), a down payment, and already have financing. I asked if he could improve on the trade-in offer since it was below kbb trade-in value and the lowest offer from all other local dealerships. He told me he would try to get me a higher offer and would call me back. I never heard back. It was only when someone I knew reached out to his boss that I heard from VINCE again. He called me back to "offer" an additional $500 dollars for my trade in. After more discussion and further thought I agreed to do the deal. Little did I realize that the same additional $500 dollars "offered" for my trade-in was added on to the selling price. I asked about this price difference and wasn't told much of an explanation but that with taxes and fees that is what it comes out to be. AFTER signing the contract it was then when I realized VINCE had mislead me! Instead of giving me an "additional" $500 towards my trade-in he added it to the selling price. Tell me that isn't sneaky! Even after test driving the vehicle I never met this guy in person. Each and ever time I went to Lia he wouldn't show his face. BESIDES dealing with VINCE every other person was a pleasure to work with. I met with Allie and she was amazing to work with in addition to the financial department. I wish I only had communication with Allie. Signed, Disappointed by VINCE More

Buying a car during a pandemic Mark treated me very well and led me through the sales process which was complicated by imminent closure of the sales office due to the coronavirus. I Mark treated me very well and led me through the sales process which was complicated by imminent closure of the sales office due to the coronavirus. I was able to take the car home that same day. Everything went smoothly considering the chaos. Mark didn’t try to sell me more than I wanted and did a great job putting me in a vehicle equipped as I wanted More

I was extremely pleased with the service and Cedric helped me to make the perfect choice for me. I never felt pressured to buy a new vehicle. helped me to make the perfect choice for me. I never felt pressured to buy a new vehicle. More

Brian Grady was super helpful with me picking out a Prius prime 2020. He wasn’t pushy but he had answers to every question and got back to me quickly when I did have questions. I would definitely buy another prime 2020. He wasn’t pushy but he had answers to every question and got back to me quickly when I did have questions. I would definitely buy another car through Brian! More