Lia Toyota of Colonie

Specialized in customer service Thomas Pottenburgh is a shining example for outstanding customer service. I highly recommend Lia Toyota of Colonie to everyone to visit for their aut Thomas Pottenburgh is a shining example for outstanding customer service. I highly recommend Lia Toyota of Colonie to everyone to visit for their automotive needs. More

Excellent customer service! Ryan Sanford was our service rep who wrote us our estimate on the damage done to my daughters RAV4. He was extremely helpful in answering all the ques Ryan Sanford was our service rep who wrote us our estimate on the damage done to my daughters RAV4. He was extremely helpful in answering all the questions we had and explaining what needed to be repaired on the vehicle. I was expecting to spend hours in the collision center, but Ryan was very efficient and made the entire process understandable. You can tell he really cares about his customers. Amazing customer service! Ask for Ryan!! More

Recent leasing My husband and I recently leased a Toyota Prius with the assistance of William boland. We found Bill to be knowledgeable, patient and courteous throu My husband and I recently leased a Toyota Prius with the assistance of William boland. We found Bill to be knowledgeable, patient and courteous throughout our leasing “adventure”! We look forward to a pleasant 3 year experience with lia and with Bill. More

Quick and Painless Bill Boland was patient and explained things in detail to me. He also told me if I need any further help with programming, he was just a phone call aw Bill Boland was patient and explained things in detail to me. He also told me if I need any further help with programming, he was just a phone call away. I was at ease with him throughout the process. I wouldn’t hesitate to go back to him for future vehicles. Excellent! More

RAV-4 Purchase Experience We spent quite a bit of time researching and planning what car to buy. Matt Horner was exceptionally helpful in going through this process. He was kno We spent quite a bit of time researching and planning what car to buy. Matt Horner was exceptionally helpful in going through this process. He was knowledgeable, friendly, and, and most of all, patient. Although he had an initial recommendation for us, he helped us work through several options over a week-and-a-half. And there was no "I told you so" when we settled on the make and trim level he had originally suggested! He also helped to assure we paid the least feasible price for the RAV-4 we ultimately purchased. We've lived in the area for 33 years. All our experiences with Lia Toyota--whether it involved sales, service or repairs---has been excellent. We highly recommend the dealership. More

Rav4limited I drove from out of town and went to a few other toyota dealerships. Lia was able to give me the best price. Brian rae was my sales person was excelle I drove from out of town and went to a few other toyota dealerships. Lia was able to give me the best price. Brian rae was my sales person was excellent from start to finish and took the time to go over my new vehicle with me and pair my phone. More

Great. Highly recommend Robyn Ashley is very attentive and professional. Always willing to help. She is very knowledgeable as well. I will only go to Ashley as I feel like th Robyn Ashley is very attentive and professional. Always willing to help. She is very knowledgeable as well. I will only go to Ashley as I feel like the customer service relationship is the best I have experienced. More

The usual Always receive prompt, courteous service at Lia Toyota. Dallas Birch was my service advisor on this visit and I will use him again on my next visit. Always receive prompt, courteous service at Lia Toyota. Dallas Birch was my service advisor on this visit and I will use him again on my next visit. More

Customer care I like their very friendly service. Vanessa was very personable, empathetic and understanding. She took the time to help me to understand problems tha I like their very friendly service. Vanessa was very personable, empathetic and understanding. She took the time to help me to understand problems that were found and offered practical solutions. More

Mike West is a very knowledgeable salesman! Mike West was excellent to deal with. He provided options for us to make the best decisions without being too aggressive to just sell a car! I would Mike West was excellent to deal with. He provided options for us to make the best decisions without being too aggressive to just sell a car! I would highly recommend speaking to him before you by your next car. More