Lia Toyota of Colonie

Found us great rates/very easy to work with I had a family member go through Gregg to get a drastic discount on her insurance. I live out of the region but I figured that it wouldn't hurt to giv I had a family member go through Gregg to get a drastic discount on her insurance. I live out of the region but I figured that it wouldn't hurt to give Gregg a call and see what he could do. Not only was Gregg unbelievably accommodating and easy to work with, he found my wife and I a home/2 car insurance rate that was significantly less expensive than what we were paying. Not to mention that it was a better policy. I would recommend Gregg to anybody who is currently unhappy with what they are paying for insurance! More

Great experience! Purchasing my new car with Mike was fun and easy! He is very friendly and was able to give me a great deal on my new Rav4 and a God deal on my trade! Purchasing my new car with Mike was fun and easy! He is very friendly and was able to give me a great deal on my new Rav4 and a God deal on my trade! Would highly recommend Mike as a salesperson! More

Incredible Customer Service! Mike West is the definition of what a salesperson should be and how they should interact with their customer base. I was very impressed with the level Mike West is the definition of what a salesperson should be and how they should interact with their customer base. I was very impressed with the level of knowledge and expertise Mike had. He is very customer forward and loyal - always listened to what my needs and concerns were regarding leasing and finances. He was professional and kind from the moment I walked through the door upon the start of my search, to the end, when I took off in my new Corolla. I would recommend Mike West to any of my family and friends in a heartbeat. Great experience. Thanks so much! More

THoughtful, efficient service Let's distinguish between sales and service. (A lot of reviews here don't seem to.) My purchase experience involved a number of slip-ups, largel Let's distinguish between sales and service. (A lot of reviews here don't seem to.) My purchase experience involved a number of slip-ups, largely because of a trainee salesman, I think, and maybe a distracted manager. Once I had my Toyota Prius in my hands, though, my service experience has been superb: friendly, thoughtful, efficient, and great about keeping me updated whiled I wait. Most recently, Steve Ogaard was excellent, but I must say all my contacts with the service department have been terrific. I had a somewhat complicated problem with a cracked windshield, from a small stone not an issue with the car itself. The service department was really helpful here, not just in recalibrating the system after the new windshield was installed, but also walking me through the insurance process and making it very simple. I expect I'll stick with the Lia service people, even after my warranty expires. I know original dealer service costs more, but given my experience so far, it will be worth it. More

Great Service! Everyone was very helpful in every department. Gregg handled all the details on canceling and switching my insurance over while saving me money. Fran Everyone was very helpful in every department. Gregg handled all the details on canceling and switching my insurance over while saving me money. Frank was super accomodating with all my requests, Joe was very informative on both the car and the deal. Gregg, Frank, Vincent, Joshua and Joe thank you again! More

Awesome service Brent was so good in managing my son's transition from leasing a car to buying one. He was not at all aggressive or "pushy"and sold my son a beautifu Brent was so good in managing my son's transition from leasing a car to buying one. He was not at all aggressive or "pushy"and sold my son a beautifully maintained used Corolla. I'd recommend Brent for any transaction at Lia Toyota. More

2018 Toyota RAV4 Limited Very easy to do business with, drove 80 miles to purchase my vehicle as dealers in my area could not provide the same pricing or have the vehicle on h Very easy to do business with, drove 80 miles to purchase my vehicle as dealers in my area could not provide the same pricing or have the vehicle on hand I wanted/ More

Gregg is the man!!! It was a great pleasure to work with Gregg. He was professional and make the experience hassle and pain-free. I 100% recommend doing business with thi It was a great pleasure to work with Gregg. He was professional and make the experience hassle and pain-free. I 100% recommend doing business with this dealership and especially with Gregg! More

Outstanding customer service and great rates Mr. Greggory Buckley was very polite and professional during my visit. He sat with me for over an hour comparing policies and which would fit me best. Mr. Greggory Buckley was very polite and professional during my visit. He sat with me for over an hour comparing policies and which would fit me best. This dealership gained my repeat business due to the outstanding customer service that Mr. Buckley provided. More

Jason is a great Salsmen It was great working with Jason. Jason was helpful and professional and did not over pressure my wife and I to buy our certified Used Toyota Tundra. It was great working with Jason. Jason was helpful and professional and did not over pressure my wife and I to buy our certified Used Toyota Tundra. Jason Thank you!!! More