Lia Toyota of Colonie

Jason Stores is Top Notch Jason was very helpful, professional and patient in helping us decide between the Prius Prime and the Rav4. We bought the Prime and are loving it. Jason was very helpful, professional and patient in helping us decide between the Prius Prime and the Rav4. We bought the Prime and are loving it. Jason, thank you for your assistance! More

Rude individual I would not return to this dealership after the experience that I had. I had an issue with my car after having previously been to the dealership, and I would not return to this dealership after the experience that I had. I had an issue with my car after having previously been to the dealership, and when I was greeted by Mr. O'Keefe he was very impatient with me and very condescending. He explained to me that he stands by his employees (even though they did bad work on my car) and he condescendingly told me that they wouldn't be repairing my vehicle for free because there was no proof that it was the mechanic's work that interfered with my car's operation. So much for a guarantee. The real kicker, though, was that when I told him that what he was doing was wrong, he replied "Well that's how things are done around here." Not good!!! More

this guy know’s his stuff Had saw a local Facebook ad that had josh promoting his sales page I called about a few questions on tundras, Tacos and 4runners he was great with giv Had saw a local Facebook ad that had josh promoting his sales page I called about a few questions on tundras, Tacos and 4runners he was great with giving me correct information and helping guide me to the perfect truck for me. He listened and had to tell me when I was looking for something that wasn’t realistic and put me on track for my next purchase thanks again Josh! More

Worse customer service I went to get Rav 4 from them. Talk to Alex nicol manager very bad attitude and disrespectful. Never recommend this dealer. Good luck with this dealer I went to get Rav 4 from them. Talk to Alex nicol manager very bad attitude and disrespectful. Never recommend this dealer. Good luck with this dealer More

Impressed! Thank you to Marty and Brian for providing exceptional service. I was really blown away by how happy I left there. Marty truly did go above and beyo Thank you to Marty and Brian for providing exceptional service. I was really blown away by how happy I left there. Marty truly did go above and beyond to do everything he could for me. I walked in there after being sent on a wild goose chase by another dealership so I was frustrated to say the least. Marty and Brian both explained everything thoroughly and did more than they had to! I will most certainly buy from LIA again! More

Very helpful Francesca was very professional and friendly. I could tell she was very busy (there were quite a few customers in showroom), but she helped, and was v Francesca was very professional and friendly. I could tell she was very busy (there were quite a few customers in showroom), but she helped, and was very nice More

Great Service Francesca was very attentive when I walked in. She was happy to help me with the services I needed!! Very excellent service from all employees Francesca was very attentive when I walked in. She was happy to help me with the services I needed!! Very excellent service from all employees More

Focused on providing the best customer service! Robyn did everything possible to make me feel comfortable while my car was being serviced (checked for on-line coupon, told me of the coffee/doughnuts Robyn did everything possible to make me feel comfortable while my car was being serviced (checked for on-line coupon, told me of the coffee/doughnuts and fruit to snack on while I waited, and even took the papers from me that I was going to put in trash)! Amazing customer care! More

Awesome professional Kermit makes this easy. All you have to do is meet him and you will understand. Just give him a call on his cell phone 518-365-5785 Kermit makes this easy. All you have to do is meet him and you will understand. Just give him a call on his cell phone 518-365-5785 More

A great experience Selena was just a great sales person. She was kind, friendly and personable. Answers all questions and was in no hurry to get us out which everywhere Selena was just a great sales person. She was kind, friendly and personable. Answers all questions and was in no hurry to get us out which everywhere else I went was. Would definitely go back More