Lia Toyota of Colonie

My experience at Toyota was very good. Sarah Showed mer how everything worked in the car. She took the time to pair my phone and iPod with the bluetooth. When I left the dealership, I was a Sarah Showed mer how everything worked in the car. She took the time to pair my phone and iPod with the bluetooth. When I left the dealership, I was able to use the car and know how everything worked. I even left my garage door openers in my trade in. When I left the dealership she tried to call me on my phone and when she could not reach me, she mailed the remotes to my house. She was pleasant to work with. More

Car Purchase Cody was very helpful locating the perfect vehicle. He was professional and I will recommend him to others looking to purchase a new or used car. Cody was very helpful locating the perfect vehicle. He was professional and I will recommend him to others looking to purchase a new or used car. More

informiative non pressuring a fantastic deal on a new car. overall and exceptional experience with my salesperson Brian Rae & staff bought a new 2017 Prius Hybrid[ my 3rd Prius from here] they have a life time overall and exceptional experience with my salesperson Brian Rae & staff bought a new 2017 Prius Hybrid[ my 3rd Prius from here] they have a life time customer highly recommend the dealership it really was a pleasure....Kevin B. of Greenville N.Y. More

Wonderful experience! Sarah was a joy to work with! She held the highest standard of professionalism yet exuded warmth and positivity. She will make your car buying experie Sarah was a joy to work with! She held the highest standard of professionalism yet exuded warmth and positivity. She will make your car buying experience enjoyable and exciting and you will leave feeling comfortable that you were not taken advantage of. Thanks for everything, Sarah! More

New car All good. The service was good and Manager was excellent. Great service and managers is in the floor and talkative to each and every customer. No word All good. The service was good and Manager was excellent. Great service and managers is in the floor and talkative to each and every customer. No words for her because she is awesome and satisfies in all aspects. More

Great deal and a fantastic experience! First of all, I hate the whole car buying experience in general. This time though, Selena made me feel differently. She is extremely knowledgeable, pe First of all, I hate the whole car buying experience in general. This time though, Selena made me feel differently. She is extremely knowledgeable, personable and just a great person. I have never felt this comfortable buying a car before. She took the time to show us different models and options. She patiently explained details of the Highlanders we were interested in and never made me feel pressured in the least, I looked around at other dealerships, but we knew from the moment we spoke to Selena, she was who we would deal with in the end. She helped us get a fantastic deal on our Highlander. She is a professional in all respects, Thank you for a great experience! More

They will lie to you just to make a sale. Bought a used 2014 RAV4 in Oct 2016. Had a specific conversation with Jason about the mechanical condition. Was told that absolutely it had new brake Bought a used 2014 RAV4 in Oct 2016. Had a specific conversation with Jason about the mechanical condition. Was told that absolutely it had new brake pads and rotors on both front and back along with various other services. Part of the reason we ended up buying it. Take it in for service today and was told it needed front brakes ($400) We told the service advisor that couldn't be right because it had brand new brakes all around when we bought it. Advisor said no that was not correct only the rear were done. Front brakes were still original brakes. So that along with another $400 on some differential problem we ended up having to spend $1000 on a car we have had for just a year. When you purchase make sure you get mechanical specifics in writing. We were lied to and that is terrible. Bought a Camry from there a couple months ago before all this happened and was told brakes front and rear were just replaced as well. Now I have to wonder if that was a lie also. More

Professional and service-oriented My wife and I came in to explore the lease of a new vehicle. We were trading in a car that we'd kept for over 15 years so we needed some education to My wife and I came in to explore the lease of a new vehicle. We were trading in a car that we'd kept for over 15 years so we needed some education to come up to speed on what's available and would suit our family needs. Brian was excellent throughout the sales experience as he offered sincere, honest advice in a conversational tone. I never felt like I was being lectured or pressured into anything. He asks all the right questions to help us find what we were looking for and was very patient with us. As new customers it was great to have him show us the entire service center and introduce us to the service department. Lia sold us on their obvious attention to customer service and teamwork. Working with Brian all the way to Nicole, Nick and Andy in sales and Sid in service it was clear they are organized and value the same levels of service throughout. More

Warren Roger, Top of the Charts Today I took delivery of my second new vehicle from Warren Roger. There's no need to shop the competition because there isn't any. Warren is wonderf Today I took delivery of my second new vehicle from Warren Roger. There's no need to shop the competition because there isn't any. Warren is wonderful to work with; I recommend him to friends whenever I get the opportunity. More