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Lia Toyota of Colonie

Schenectady, NY

4.8
900 Reviews

2120 Central Ave

Schenectady, NY

12304

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Showing 900 reviews

October 18, 2024

Arianna was very pleasant and helpful and made me aware of their special service plans. She also kept me informed of the status of service on my vehicle while I waited. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna
Oct 18, 2024 -

Lia Toyota of Colonie responded

Steve, We are grateful for you leaving Arianna this extraordinary review! We are pleased to know that Arianna was very pleasant and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 15, 2024

Sarah Richards was very helpful. I will continue requesting her for when I have to bring my car in for service. More

by mantenucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Oct 15, 2024 -

Lia Toyota of Colonie responded

Thanks for letting us know Sarah and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

October 11, 2024

I wouldn't go anywhere else. Very knowledgeable and courteous. Always a nice selection of vehicles and most helpful in getting me into my new car.! More

by Judith Johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Tanski
Oct 15, 2024 -

Lia Toyota of Colonie responded

Thank you for your positive review, Judith! We sincerely appreciate your thoughtful assessment of our awesome dealership team, and we hope you'll think of us the next time you have any automotive or Toyota needs.

October 10, 2024

Service advisor Sharon rose was great. My car was serviced very well. I am very satisfied. Just the price us high for me as I am retired More

by ojbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonrose Hariprasad
Oct 11, 2024 -

Lia Toyota of Colonie responded

Thank you for reporting on the exceptional work Sharonrose and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Lia Toyota!

October 01, 2024

I have been going to Toyota for many years. The service is thorough and the customer service agent explains in terms I understand. I find Justin Cole’ s management teamto be excellent and knowl More

by dmcallister47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cole
Oct 02, 2024 -

Lia Toyota of Colonie responded

Thank you for taking a moment to share positive feedback on Justin! We truly appreciate hearing from people who have been helped by our amazing team. We hope to continue serving you for many more years to come.

September 19, 2024

It fixed my headlight and mud guard and performed a review if systems for my Camry. More

by Tode100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Sep 20, 2024 -

Lia Toyota of Colonie responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

September 13, 2024

Sarah Richards - best service writer I have had in many years. I stopped going there due to poor service and arrogant condescending behavior from service writer at that time. Because Sarah was extremel More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Richards
Sep 13, 2024 -

Lia Toyota of Colonie responded

KP, thank you for recognizing Sarah's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Sarah and the Lia Toyota team may serve you.

September 13, 2024

Naomi Hughes was professional and informative during the time that my car was being serviced. Naomi brought me into the service area to show me what was happening and to speak with the mechanic. She also fo More

by Woodstream
Recommend Dealer
Yes
Employees Worked With
Naomi Hughes
Sep 16, 2024 -

Lia Toyota of Colonie responded

Thanks for stopping by to share your 5-star review of Naomi! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

September 05, 2024

I look forward to my Toyota service visits much more than my visits to my MD, although my MD does good work! Art Pallazzo and his team do great work! More

by jonesroycep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Palazzolo
Sep 05, 2024 -

Lia Toyota of Colonie responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Art and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

August 27, 2024

It was on August 9th 2024 that we took delivery of a 2024 Toyota RAV4 Hybrid XSE. It was our first experience with purchasing a vehicle from the Lia Toyota of Colonie Dealership. Tom Pottenburg was our sal More

by Paul Barbagallo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Pottenburgh, Andrew Small
Aug 27, 2024 -

Lia Toyota of Colonie responded

We're so pleased you enjoyed your visit with us, Paul. We sincerely appreciate your lovely feedback and hope to do business with you again some day.

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