Lia Toyota of Colonie

Excellent customer service! Ron was very professional and exerted excellent customer service. It was very obvious that he listens and is attentive to the customers needs and want Ron was very professional and exerted excellent customer service. It was very obvious that he listens and is attentive to the customers needs and wants. I will certainly be a repeat customer! More

Great experience! Kermit was awesome! He is very knowledgeable, and made the purchase experience go smoothly. He took the time to listen to my concerns and questions, m Kermit was awesome! He is very knowledgeable, and made the purchase experience go smoothly. He took the time to listen to my concerns and questions, made me feel important, and had my best interest in mind. I did not feel like "just another customer". More

I was confident in my purchase I worked with Kemit. I had a very small car that wasn't good in the snow so i was thinking of upgrading to an SUV. I was very hesitant about this beca I worked with Kemit. I had a very small car that wasn't good in the snow so i was thinking of upgrading to an SUV. I was very hesitant about this because I loved my car so much but Kermit made me feel very confident in the vehicle change and the price which was a big indicator on whether or not I would be buying the car. I would recommend Kermit to any prospective buyer in fact my place of work is in the market for a new business vehicle and i told them to go see Kermit and come fall my husband and I are going to be trading in his car for a new one and we will transact with Kermit! More

Great experience After 8 years and 208,000 miles with my previous Corolla, it was time to upgrade to a newer model. The staff at Lia was super helpful and friendly. My After 8 years and 208,000 miles with my previous Corolla, it was time to upgrade to a newer model. The staff at Lia was super helpful and friendly. My salesman Warren was very friendly and down-to-earth. He willing to make a deal at a fair price, but without being aggressive. He was able to get me a good value on my trade-in. I would definitely recommend him as your salesman if you are looking for a new car. Very pleased with the whole experience. More

Outstanding service! I've worked with Kermit on more than one occasion and he is fantastic. He is helpful and I will definitely go back for my next Prius! The dealersh I've worked with Kermit on more than one occasion and he is fantastic. He is helpful and I will definitely go back for my next Prius! The dealership itself is also great and I always recommend it to others. More

Great Dealership I just purchased a 2012 Toyota Camry LXE from Lia Toyota in Colonie,Ny. The salesman ( Jason), worked with me to find a vehicle that fit my needs, the I just purchased a 2012 Toyota Camry LXE from Lia Toyota in Colonie,Ny. The salesman ( Jason), worked with me to find a vehicle that fit my needs, then he worked with the business manager, to get me financing that fit within my budget. Very happy with the overall experience. I would definitly recommend this dealership!! If you plan on buying a new or used toyota, stop in, and ask for Jason! You wont be dissapointed! More

Short and sweet. Steve was especially helpful, showing me how to use all the features included in the car that I was not familiar with, programmed my phone to the Bl Steve was especially helpful, showing me how to use all the features included in the car that I was not familiar with, programmed my phone to the Bluetooth, and set some of my favorite radio stations etc. Because it was a rainy day they even wiped the car down again before I left with it. But everyone in the showroom was really polite offering coffee and doughnuts and asking if I needed help. It was a pleasant experience and I got a great trade in for my car. More

New Car Buying Experience This was our seventh car purchased new from the dealership. Rich Rovoanzzini makes the entire xxxxxxesses easy. We have great trust in Rich and he alw This was our seventh car purchased new from the dealership. Rich Rovoanzzini makes the entire xxxxxxesses easy. We have great trust in Rich and he always takes good care of us. More

Thought I was happy but realizing I'm not Everyone is approachable and friendly. I give you that. I simply came in for an inspection and instead decided to trade in for a new vehicle. I said Everyone is approachable and friendly. I give you that. I simply came in for an inspection and instead decided to trade in for a new vehicle. I said I would if I got the same car but the new version. They promised and when the car arrived it had almost everything. I being nice said well I thought I was getting pleather seats? He said that's in the 4 series this is the 3. I don't know why I didn't make a fuss but I looked and I had a 4 series and traded in for a 3 even though I was promised the same version of my car but updated. I sadly trusted but now thinking about it I feel a little duped. I'm blaming myself right now for not pushing the issue but sad I trusted everyone. They also said there was a backup camera and I see that's not there either. My fault for not pushing but I'm disappointed and feel a bit lied to and taken. Im angry at myself but also a bit angry at the team. More

The perfect auto for me. When I was looking for a new vehicle I contacted Lia Toyota and mentioned I was looking for a smaller, sportier vehicle than I was used to purchasing When I was looking for a new vehicle I contacted Lia Toyota and mentioned I was looking for a smaller, sportier vehicle than I was used to purchasing over the years. I made an appointment with Jason Stores to test drive a Toyota RAV4. I was positive this was the right auto for me. Before Jason took me out for a test ride in the RAV4, he asked about my driving history and then said, "We'll take a ride in the car you think you want and then I'm going to put you in the car you really want." After driving the RAV4 (which I thought was very nice) we came back and he put me in a new Highlander. It was not even on my list of possibles. I thought, "Another big SUV? I had driven them for decades. I don't think so." And then I drove the Highlander. I could not sign the papers fast enough. After a short conversation Jason knew what I wanted more than I did! Jason found me a new Highlander in the right color and with the right options for me. The Highlander has been the best vehicle I've ever owned and Jason has been available to answer any questions I've had. Nice job Jason (and Lia). We'll be back to see Jason in 2018 to replace my wife's auto. More